Ok, We don't booked this hotel. In fact, we are on the road, from DC Dulles, to NJ, in a very cold night, around midnight and the road began to freeze. The windshield wiper couldn't do their job cos the increasing ice cover. We decide to stop at the last rest area at I95 and check it out the near... more

First impression of this hotel was not good - glass in front door was broken and taped. While it was explained to us that the hotel was renovating because it was changing owners, we found the hotel to be in disrepair and dirty. The steps up the back way were not vacuumed. There were paper numbers on the doors for... more

We arrived at this hotel late in the night - it was dark and unwelcoming. After checking into our room, it was still dark and worst it smelled. This place is in desperate need of renovation and upgrading. It was like a bad (dark) movie. Breakfast was down at the roadside diner - great if you like greasy breakfasts. There... more

Several weeks prior to a local car show for which the Crystal Inn was the host hotel, I made a reservation by telephone and received a confirmation number. I attended the show, and when I went to check in, I was informed that they did not have my reservation and there were no rooms available. They offered no assistance whatsoever.... more

I booked a cupid rendevous package with a king bed and jacuzzi room which should have been decorated with a romance theme and included a gift basket of non-alcholic wine, glasses, free movie pass, etc. When I checked in and got to the room, all I received was the faint smell of mildew and a regular room with no decorations,... more

I made a reservation to stay here this past weekend with my husband and our two little dogs. We were quoted a rate of $99, with a pet fee of $20 for the night. I was looking forward to staying there, since we had stayed there many years ago and really loved the place. (They had stopped allowing pets for... more

While being a guest at the Crystal Inn in Northeast Maryland, I learned that one should most definitely search the Internet for current room rates. The guest experience I had with this establishment, I will never do a walk-in situation again! Given the opportunity, one should absolutely reserve the room after checking their Website for advertised values. Observation suggests that... more