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Comfort Inn & Suites

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1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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107 reviews from our community

Traveler rating
    29
    37
    21
    6
    14
See reviews for
36
21
14
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (28)
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    (33)
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    (14)
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North East, Maryland
1 review
5 of 5 stars Reviewed March 13, 2015

i was very impressed with the hospitality of this hotel. We had broke down a half mile from the hotel and they did everything in their ability to accommodate us. Jessica and Karen were exceptional, very professional, very kind and if anyone else has the honor to be taken care of by these two compassionate people, they will feel more... More 

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property! I must agree that Karen and Jessica make every effort to go above and beyond their normal duties. I have shared your comment with them as well as the entire staff here at Comfort Inn & Suites of North East, MD. On behalf... More 

North East, Maryland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 11, 2015

Recently my apartment flooded from a frozen pipe. My management company put me up at the Comfort Inn in North East, MD. The room was very nice and comfortable. The staff was the best. I only had the chance to get a few of their names but everyone from the Management to the Housekeeping Staff was the best. I did... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We greatly appreciate the positive feedback that you have provided. It is always a pleasure to be able to assist someone in a time of need. Thank you for choosing Comfort Inn & Suites of North East, MD. Wishing you the best of... More 

CT
Top Contributor
192 reviews 192 reviews
101 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 4, 2015

Convenient to Baltimore by car. Very clean outdoors and indoors. HVAC was quiet. King bed was terrific - 99 out of 100. Internet was fast and low hassle. Shower was not as hot as I prefer. Breakfast was average Comfort. Note that this hotel charges a $1.00 "electronic media fee" which is not disclosed in advance.

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire team we would like to thank you for the positive feedback. I would like to assure you that we will evaluate the temperature of the hot water as well as make any necessary changes. We hope to see... More 

Sunny Isles Beach, Florida
Top Contributor
60 reviews 60 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 31, 2015 via mobile

The hotel staff was very nice and went out of their way to ensure we were satisfied. The rooms were a little outdated but spacious. The gas station and dennys are an added plus. We choose this place becuase of the indoor pool and spa tub however both were disgusting so we were very upset.

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We value the feedback provided to us by our guests and we ensure that we will make every effort to guarantee that the necessary changes are made. I do apologize for any inconvenience this may have caused with your stay and we will... More 

Ambler, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 25, 2015

My crew and I spend a lot of time on the road (last year we were on the road nine months); we see the inside of a lot of hotels, and yet only a few stand out. I imagine this is the place to stay near the head of the Chesapeake Bay, especially during vacation season. We stayed two weeks... More 

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire team I would like to thank you for such an awesome review as well as the kind words for they serve as a true encouragement to all of us! If you are back in the future please stop... More 

Elkton
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

My Company sent me to work nearby the Northeast with virtually no notice, needed a good room fast! Comfort Suites and Inns to the rescue, stayed 4 weeks, no issues no complaints! Friendly Staff & a great rate for this area, plenty of options for food and shopping nearby. My goto hotel when in the NorthEast.

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Wilmington, Delaware
Top Contributor
116 reviews 116 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 2, 2014

The room was very spacious and very nice. A better than average Comfort Inn, but this is a suites hotel. We had two adults and three children in the room, and were all comfortable. Since we got in late and there were only two beds, we thought we'd have to call for a fold-out bed, but the sofa was a... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We greatly appreciate your feedback as well as you sharing your experience. We hope to see you again in the near future. Enjoy your holidays! Thank you for choosing Comfort Inn & Suites of North East, MD. Respectfully, Natoshia Watters Asst. General Manager More 

North East, Maryland
1 review
5 of 5 stars Reviewed November 18, 2014

Traveling here to work with my crew of 8 construction workers for 4 months from far away. Everyone from the front desk staff, to the cleaning personnel to the Manager Natoshia has treated us like we are family. Couldn't ask for better!! From the staff, to the pricing, to helping with special requests. They even have started to open the... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire team we would like to thank you for the kind words for they serve as an encouragement to each of us. We truly enjoyed having each and every one of you! We hope that we get the opportunity... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2014

Good hotel for the price. Check in was quick and the room was very clean. Their complimentary breakfast (eggs, sausages, potatoes, waffles, bagels etc) was absolutely horrible. Go to the waffle house down the road!

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We are always looking for ways to improve our service and amenities so we ask that you share with us some ways that we could improve our complimentary breakfast. You can share this information by contacting me via email at sales.md191@gmail.com or via... More 

Hamilton
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 16, 2014

Standard type of Comfort Inn. Very friendly staff, clean and comfortable room. They had 24 hr coffee, express checkout, a breakfast that is standard for this price of hotel. It's easy to get to and is close to a gas bar and Denny's restaurant. Good value for your dollar, I'd stay here again and have no problem recommending this place.

Was this review helpful? Yes 1
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We truly appreciate our guests' feedback for it helps us to make improvements where needed and it allows potential guests to hear what others are saying about us. On behalf of the entire team we thank you for you choosing Comfort Inn &... More 

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