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Comfort Inn & Suites

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1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
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Comfort Inn & Suites
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116 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • Mar-May only
    (28)
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    (42)
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    (32)
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    (14)
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Nazareth, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Stayed for an overnight for my sons competition and the room smelled moldy,it was on the second floor which was only reached by stairs(not told this I'm handicapped due to chronic pain) and the pool was closed the whole time in July not cool w kids.

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent visit to our property. On behalf of the entire team I would like to apologize for failing to exceed your expectations while at our property. We ask that if you must be on the first floor that you kindly inform the guest agent who creates your reservation... More 

4 of 5 stars Reviewed 1 week ago

Due to a change of plans, we needed to arrive at the hotel earlier than expected. I called and spoke to Karen who was very helpful arranging early check in. This is a typical Comfort Inn, comfortable room, decent breakfast and pleasant staff. The one exception is there is no elevator. Also, the wifi was very slow Saturday evening probably... More 

Was this review helpful? Yes
Anil P, Front Desk Supervisor at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. We are glad you enjoyed your stay and I wanted to let you know we are working on getting an elevator here. We hope you will consider staying with us again in the future. Respectfully, Nikki Sample More 

1 review
5 of 5 stars Reviewed 1 week ago

This place is First Class all the way. A pond arrival she was just as sparkling in person as on the phone. Kinda .of person you don't see many of. Rooms was absolutely spotless . Next morning at breakfast got to meet Mega in breakfast room ,she make me feel like I was being served at home. People like this... More 

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Washington DC, District of Columbia
Level Contributor
136 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night in July, staff was friendly, room was very large and well appointed with multiple fridges, plenty of counter space. Layout was a bit odd in that the sink is outside the bathroom, and there's no TV in the sitting area. The bed wasn't very comfortable and WiFi was pretty slow. Breakfast was your normal run-of-the-mill... More 

Was this review helpful? Yes
Anil P, Front Desk Supervisor at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey about your recent stay. We appreciate your feedback. I hope you will consider staying with us again in the future. We are taking your feedback into consideration and will make sure this information gets to the proper department. Respectfully, Nikki Sample More 

Holiday, Florida
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were there to work Havre de Grace Independence Celebration over July 4th. Our stay consisted of a total of 8 days. We booked our room over the phone with Natoshia who was extremely helpful in finding us a room for a great price. Our room was 144 on the ground floor. We checked in with Erie. She was very... More 

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Wilmington, North Carolina, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Super friendly staff for this pet friendly hotel chain. Rooms are clean. Hotel breakfast is modest but hot and gets you on the road. Hotel is about two miles from the top rated places for steaks in the U.S. ' Steak and Main' the town is quaint and has several stores for shopping but get get downtown early because they... More 

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cincinnati
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

stayed there a few days pet friendly , but room looked like it door was scratched up but know odors ,but dog was sniffing floor like maybe there was ,,, there is non pet rooms that are better ,but I like my pets so I don't care ,and neither should you ...............

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Lorton, Virginia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 22, 2015

The hotel is OK. We were in a smoking room because they were full--which is really unfortunate. I really wish that I had paid more attention when I booked because that was a real detriment. The hotel has stairs (didn't see an elevator so I'd ask if you need that) between the first and second floor. The hotel staff was... More 

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Kinnelon, New Jersey
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 18, 2015

Stayed 2 nights. King room was clean except for the window sill which had dead bugs across it. A/C did not get very cold even at the lowest setting. It seemed to shut off in the middle of the night. Two types of pillows were offered on the bed, firm and soft. I use a CPAP machine and just could... More 

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North East, Maryland
1 review
5 of 5 stars Reviewed March 13, 2015

i was very impressed with the hospitality of this hotel. We had broke down a half mile from the hotel and they did everything in their ability to accommodate us. Jessica and Karen were exceptional, very professional, very kind and if anyone else has the honor to be taken care of by these two compassionate people, they will feel more... More 

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property! I must agree that Karen and Jessica make every effort to go above and beyond their normal duties. I have shared your comment with them as well as the entire staff here at Comfort Inn & Suites of North East, MD. On behalf... More 

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