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All 4 North East hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
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63%
Ranked #4 of 4 hotels in North East
A recent review
5 of 5 stars reviewed 3 weeks ago
AdventuringGal Lakeville, CT
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79 people have reviewed this hotel

Traveler rating
    17
    30
    15
    5
    12
See reviews for
26
16
12
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Lakeville, CT
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The room was very clean! Beds we're super comfy with a note saying the front two were softer/back two firmer. Staff was amazingly polite and friendly (even at out 12am check in time) The hotel seemed newly furnished. The room (double queen-non smoking) came well equipped. TV, DVD player, microwave, mini fridge, coffee pot. It even had a desk, small... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a survey about your recent stay at our property. The compliments will be shared with all staff. We hope to see you again in the future. Thank you for continuing to choose Comfort Inn & Suites. Respectfully, Natoshia Watters More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Was forced off the road due to a snow storm in the north east area. Hotel was very busy but service was great. Room was larger then I expected and clean. Bed was very comfortable. The only down fall was the pool was closed. But would stay here again.

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review about your recent visit to our property. Your kind words are a great encouragement to all of the staff. We hope to see you again in the near future. Again thank you for choosing Comfort Inn & Suites of North East, MD. More

Huntington, WV
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

When I read a couple of the reviews I was a little leary about staying here but I read trip advisor reviews and decided to stay. It was great. The desk clerk was very professional and had us checked in fast. The room was great and clean, it was a very big room. The breakfast was great. Waffles, eggs, sausage,... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your recent experience at our property. We appreciate receiving positive feedback from our guests. Responses such as the one you have provided is encouraging to all of the staff as well as to potential guests who may need that extra nudge to stop in. Again thank you for your response. We hope... More

Earth
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 8, 2014

Was given a disabled room. Checked in the room, there was poop in the toilet, long brown hair all over the shower walls, used shampoo and soap lying on the shower floor. Called the manager who came to the room and he told us we put all that there, WE HAD JUST CHECKED IN!! We insisted that they reimburse us,... More

Was this review helpful? Yes 1
Kittery Point, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

This motel is close to the highway, and also lose to the sweet village of North East, MD., which has several wonderful restaurants. The staff were very friendly and helpful. The room was clean and spacious, as well as being reasonably priced. We were headed south and got underway early in the morning and beat all of the Washigton, DC... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for completing a survey for our hotel. Your kind words are encouraging to our staff and greatly appreciated. We hope to see you again in the near future. Respectfully, Natoshia - AGM More

North, South Carolina
Top Contributor
64 reviews 64 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 29, 2013

Stayed here using points on a very cold Nov night. Staff was outstanding welcomed me and thanked me for being a loyal customer. Breakfast was hot and filling. Grounds neat and clean. Felt safe even when arriving late in evening.

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a survey for our hotel. The kind words from our guests are always encouraging to our staff. We hope to see you again in the future. Again thank you! Natoshia More

Greenbush, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 15, 2013

Stopping for the night at this hotel, I noticed the front entry wasn't that clean or welcoming. But, the ad said newly renovated. The room itself was very nice and appeared to be clean and new. We settled in for the night. Traveling from Maine to Florida ( we are snow birds). We had a drink and were getting ready... More

Was this review helpful? Yes 1
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, First I would like to thank you for taking the time to complete a survey for our property. I can assure you that our property is a "bed-bug" free property. We have a licensed pest control company that comes out every other week to treat our guest rooms and common areas. Lots of time people tend to... More

Pottstown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2013

Looks newly remodel rooms, very roomy and clean. Very friendly staff and helpful. Go a nice little breakfast room, with a great attendant. This is a two level hotel without an elevator. They have a nice pool but needs a touch up and I believe they were working on it. Has free WIFI and several entrance that are card secured.... More

Was this review helpful? Yes 1
Anil P, Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Management... More

PA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 7, 2013

Was looking for a hotel within driving distance of Elk Neck state park. Comfort Inn is conveniently located on 272 between 95 and 40. The room was quiet. Like all hotel rooms, it had that musty smell when I first entered; however my first floor room had a real window. Opening that was a treat you don't often get in... More

Was this review helpful? Yes
Anil P, Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Management... More

Paterson, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2013

Hello every one I bin traveling all over Trucking, fishing from N.J. to AL ,Boston ,Main ,Fl etc this weekend was the first time 9/14/2013 I felt that I didn't leave my house cause when I checked in around 5 min I received a call from Atarah say Mr Gomez is everything fine and do I need anything this was... More

Was this review helpful? Yes 2

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel
Comfort Inn And Suites
Comfort Hotel North East
North East Comfort Inn
Comfort Inn North East
Address: 1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
Phone Number:
Location: United States > Maryland > North East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in North East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
We are a 91 room hotel that is located in North East, MD. All rooms are considered to be suites which includes: complimentary deluxe breakfast, complimentary Wi-Fi, microwave, refrigerator,37" flat screen TV, DVD player, etc. Our hotel has an indoor heated pool/whirlpool that is open each day until 11:00pm in addition to a 24-hour fitness center. The hotel also has a 1500 square foot meeting space great for meetings, classes, & parties of all kinds. We are in close proximity to the Town of North East, Woody's Restaurant, Steak & Main Restaurant, Elk Neck State Park & Lighthouse, Cecil County Dragway, Perryville Outlets as well as Hollywood Casino. We take pride in providing outstanding customer service to each and every guest. We hope to see you in the future. ... more   less 
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