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Comfort Inn & Suites

2.5 of 5 1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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101 reviews from our community

Traveler rating
    26
    35
    21
    5
    14
See reviews for
36
21
13
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Wilmington, Delaware
Top Contributor
87 reviews 87 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very spacious and very nice. A better than average Comfort Inn, but this is a suites hotel. We had two adults and three children in the room, and were all comfortable. Since we got in late and there were only two beds, we thought we'd have to call for a fold-out bed, but the sofa was a... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We greatly appreciate your feedback as well as you sharing your experience. We hope to see you again in the near future. Enjoy your holidays! Thank you for choosing Comfort Inn & Suites of North East, MD. Respectfully, Natoshia Watters Asst. General Manager More 

North East, Maryland
1 review
5 of 5 stars Reviewed November 18, 2014

Traveling here to work with my crew of 8 construction workers for 4 months from far away. Everyone from the front desk staff, to the cleaning personnel to the Manager Natoshia has treated us like we are family. Couldn't ask for better!! From the staff, to the pricing, to helping with special requests. They even have started to open the... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire team we would like to thank you for the kind words for they serve as an encouragement to each of us. We truly enjoyed having each and every one of you! We hope that we get the opportunity... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

Good hotel for the price. Check in was quick and the room was very clean. Their complimentary breakfast (eggs, sausages, potatoes, waffles, bagels etc) was absolutely horrible. Go to the waffle house down the road!

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We are always looking for ways to improve our service and amenities so we ask that you share with us some ways that we could improve our complimentary breakfast. You can share this information by contacting me via email at sales.md191@gmail.com or via... More 

Hamilton
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 16, 2014

Standard type of Comfort Inn. Very friendly staff, clean and comfortable room. They had 24 hr coffee, express checkout, a breakfast that is standard for this price of hotel. It's easy to get to and is close to a gas bar and Denny's restaurant. Good value for your dollar, I'd stay here again and have no problem recommending this place.

Was this review helpful? Yes 1
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. We truly appreciate our guests' feedback for it helps us to make improvements where needed and it allows potential guests to hear what others are saying about us. On behalf of the entire team we thank you for you choosing Comfort Inn &... More 

New Jersey
1 review
5 of 5 stars Reviewed October 16, 2014

Had a wonderful stay recently in October with 28 scrap bookers. This was our first time stay and it was a wonderful experience. Natasha was very helpful with all our needs and questions. The meeting room was large and comfortable, and close to the rooms. I did not go in the pool but I heard from the other girls that... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of our entire staff we would like to thank for the kind words which serve as an encouragement to all of us. It was an absolute pleasure to have each of you here for the scrapbooking event!! Everyone was very nice... More 

Westminster, Maryland
1 review
5 of 5 stars Reviewed October 14, 2014

A group of 28 women stayed for 4 days / 3 nights for a scrapbook convention. Natasha was our "go to" staff and she was amazing. Between the comfort of the Inn and the fabulous staff, we immediately booked another long weekend in the spring!!

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire team we would like to thank you for such an amazing review! The encouraging words are always great to hear especially when it comes from a large group like yours. We are looking forward to seeing everyone again... More 

Dalzell, South Carolina, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

With all the weddings in the area and the consistent flow of guests, I expected more from the hotel. It is in need of a remodel. The service is excellent and the staff is very friendly. We booked several rooms for a wedding and we did not hear any complaints, so I hope everything was good for everyone else. The... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire team we apologize for failing to meet/exceed your expectations during your visit. I can assure you that we are in the process of making many upgrades to our property which will include an elevator. We hope that you... More 

Hunt Valley, Maryland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

I co-hosted a group of 28 scrapbooker's for a weekend retreat at this hotel. Natoshia, the Manager could not have treated us better. We spent 3 nights at the hotel, had breakfast included by the hotel and had our other meals catered to the hotel. The sleeping rooms were quiet and our work space was perfect. ALL of the staff... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of our entire team we would like to thank you for such an amazing review!! We strive to provide everyone with the best service possible so that their stay is one to remember. Please share your great experience with everyone! We... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 19, 2014

I stayed here recently with my mother and father. Our first impression was good however even with two floors had no elevator. Suggestion would be to let travelers know this before they book a room not all people are able to do stairs even though they are not classified as handicapped. Would like to give a special kudos to the... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for completing a review regarding your recent visit to our property. We greatly appreciate your kind words and recommendations to other travelers. We will be sure to recognize Jessica on a job well done. The kind words from our guests serve as an encouragement to our staff which in turn lets us know that their performance is meeting... More 

kansas
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2014

This was a great place to stay. The room was very nice, all the staff were friendly and helpful. They let us check in early and we were so delighted with everything. They have a nice indoor pool and a large exercise room. Breakfast was good with a lot of choices. The location was easy to get to and there... More 

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a kind review regarding your recent stay at our property. We greatly appreciate your friendly comments!! We hope to see you again in the near future. Thank you for choosing Comfort Inn & Suites of North East, MD. Respectfully, Natoshia Watters More 

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Additional Information about Comfort Inn & Suites

Address: 1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
Phone Number:
Location: United States > Maryland > North East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 91
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Also Known As:
Comfort Hotel North East
Comfort Inn And Suites
North East Comfort Inn
Comfort Inn North East

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