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Comfort Inn & Suites

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1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
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1 room 1 guest
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Comfort Inn & Suites
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Verona, Nj
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, well maintained, comfortable and spacious rooms. Great staff. Close to a Denny's and a truck stop convenience store. Two stories no elevator, so if you need one, ask for a first floor room, but that is the only possible negative I could offer. This is a great hotel.

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our property. On behalf of the entire staff, we thank you for the positive feedback and the encouragement it provides to each of us. We hope to see you again in the future. Thank you for choosing Comfort Inn & Suites of North East, MD.... More 

HUNTSVILLE
Level Contributor
156 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lovely hotel. We were driving along, stopping at various sites, and this hotel was at a good stopping point. We were pleased that a restaurant was within walking distance. We were unable to get a wheelchair accessible room, but at least we had a comfortable place to spend the night.

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Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are great! They appear to be updafed. Have stayed there 3 years in a row to pick up our son from Camp Rodney. Hallway is very musty. Breakfast was lacking this year. The orange juice was completely watered down. No fresh fruit was available. Great price and convenient.

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Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We visited the weekend of 7/31 to 8/2 for a family wedding nearby. The rooms were average, but clean and the mattress was comfortable. The staff did a great job being attentive and responsive to our requests. The negatives were calling the hotel 3 times prior to arrival and each time the computers were down. As previously mentioned by other... More 

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Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

I was there for a wedding; the shuttle buses were leaving from the hotel at 3:15 pm. Check-in is at 3pm, so I knew I needed an early check-in. I had called earlier in the week to request an early check-in. I was told to call the morning of my reservation. I called that morning & was told to show... More 

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing with us your experience while staying at our property. On behalf of the entire team I would like to apologize for your experience. Unfortunately early check-ins are not promised nor guaranteed to anyone due to the limited time between our typical check-out of 11:00am and check-in of 3:00pm, the limited time allows very little time for... More 

Nazareth, Pennsylvania
1 review
2 of 5 stars Reviewed July 24, 2015

Stayed for an overnight for my sons competition and the room smelled moldy,it was on the second floor which was only reached by stairs(not told this I'm handicapped due to chronic pain) and the pool was closed the whole time in July not cool w kids.

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Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent visit to our property. On behalf of the entire team I would like to apologize for failing to exceed your expectations while at our property. We ask that if you must be on the first floor that you kindly inform the guest agent who creates your reservation... More 

2 reviews
4 of 5 stars Reviewed July 21, 2015

Due to a change of plans, we needed to arrive at the hotel earlier than expected. I called and spoke to Karen who was very helpful arranging early check in. This is a typical Comfort Inn, comfortable room, decent breakfast and pleasant staff. The one exception is there is no elevator. Also, the wifi was very slow Saturday evening probably... More 

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Anil P, Front Desk Supervisor at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. We are glad you enjoyed your stay and I wanted to let you know we are working on getting an elevator here. We hope you will consider staying with us again in the future. Respectfully, Nikki Sample More 

1 review
5 of 5 stars Reviewed July 20, 2015

This place is First Class all the way. A pond arrival she was just as sparkling in person as on the phone. Kinda .of person you don't see many of. Rooms was absolutely spotless . Next morning at breakfast got to meet Mega in breakfast room ,she make me feel like I was being served at home. People like this... More 

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Washington DC, District of Columbia
Level Contributor
146 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 stars Reviewed July 13, 2015

Stayed here for one night in July, staff was friendly, room was very large and well appointed with multiple fridges, plenty of counter space. Layout was a bit odd in that the sink is outside the bathroom, and there's no TV in the sitting area. The bed wasn't very comfortable and WiFi was pretty slow. Breakfast was your normal run-of-the-mill... More 

Was this review helpful? Yes
Anil P, Front Desk Supervisor at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey about your recent stay. We appreciate your feedback. I hope you will consider staying with us again in the future. We are taking your feedback into consideration and will make sure this information gets to the proper department. Respectfully, Nikki Sample More 

Holiday, Florida
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 8, 2015

We were there to work Havre de Grace Independence Celebration over July 4th. Our stay consisted of a total of 8 days. We booked our room over the phone with Natoshia who was extremely helpful in finding us a room for a great price. Our room was 144 on the ground floor. We checked in with Erie. She was very... More 

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