This was my 11th hotel in 3 weeks, and one of the worst I have stayed in in my life. I should be a professional hotel visitor at this point. I walked in on a disgusting conversation between employees. They didn't know I was there, but the chat was regarding health standards at a restaurant-and since I missed the restaurant... more

I stopped on the way from Washington to New York. Surprisingly nice staff at checkin , and the room was nice and pretty clean (for this hotel class!). Rate with tax was $88 though, but I didnt want to drive any more... more

Worst place I have ever stayed. Checked in due to road trouble, clerk advised me after check in that there was not , and had been no telephone service.They could take calls in to front desk to book rooms but no out going calls. I was trapped without my insulin and had no way to call out.my wife contacted front... more

Ok, We don't booked this hotel. In fact, we are on the road, from DC Dulles, to NJ, in a very cold night, around midnight and the road began to freeze. The windshield wiper couldn't do their job cos the increasing ice cover. We decide to stop at the last rest area at I95 and check it out the near... more

First impression of this hotel was not good - glass in front door was broken and taped. While it was explained to us that the hotel was renovating because it was changing owners, we found the hotel to be in disrepair and dirty. The steps up the back way were not vacuumed. There were paper numbers on the doors for... more

We arrived at this hotel late in the night - it was dark and unwelcoming. After checking into our room, it was still dark and worst it smelled. This place is in desperate need of renovation and upgrading. It was like a bad (dark) movie. Breakfast was down at the roadside diner - great if you like greasy breakfasts. There... more

Several weeks prior to a local car show for which the Crystal Inn was the host hotel, I made a reservation by telephone and received a confirmation number. I attended the show, and when I went to check in, I was informed that they did not have my reservation and there were no rooms available. They offered no assistance whatsoever.... more

I booked a cupid rendevous package with a king bed and jacuzzi room which should have been decorated with a romance theme and included a gift basket of non-alcholic wine, glasses, free movie pass, etc. When I checked in and got to the room, all I received was the faint smell of mildew and a regular room with no decorations,... more

I made a reservation to stay here this past weekend with my husband and our two little dogs. We were quoted a rate of $99, with a pet fee of $20 for the night. I was looking forward to staying there, since we had stayed there many years ago and really loved the place. (They had stopped allowing pets for... more