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All 4 North East hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
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59%
Ranked #4 of 4 hotels in North East
A recent review
3 of 5 stars Reviewed June 16, 2014
Dragonfly9702 Pottstown, Pennsylvania
  • Overview
  • Reviews (86)
  • Photos (33)
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  • Room tips (13)
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86 people have reviewed this hotel

Traveler rating
    17
    31
    19
    5
    14
See reviews for
30
19
12
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Milford, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I got a room w/a Jacuzzi. We did not want it, but it was the last room available. We had driven almost 4 hrs and were exhausted. At @ 9:30p, I was getting ready to retire and the light over the Jacuzzi went on by itself. I shut it off. As I was reading in bed, the... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Pottstown, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 16, 2014

My husband and I decided on a last minute weekend trip with our 2 kids for Father's Day weekend to Elk Neck State Park and found this hotel nearby in North East. It wasn't my first choice, however it was the only local hotel that had a room available for our family of 4. Check-in went well, room was adequate.... More

Was this review helpful? Yes 2
Franklin, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 29, 2014

I would like to give this hotel a good review but unfortunately I wouldn't be honest if I did. My husband and I decided to stay here for just one night passing through to Washington, DC. We decided on this hotel because it was very close to a restaurant that we love and visit every year..Woody's Crab House. Upon check... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I want to first thank you for taking the time to complete a survey regarding your recent visit to our property. We strive to provide each guest with outstanding service and accommodations. We apologize for failing to exceed your expectations. Your feedback will be used to evaluate areas that may need improvement. I would like to ask... More

Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 26, 2014

We stayed here for one night over Memorial Day Weekend. We wanted to stay near Elk Neck State Park. The hotel is clean and right off of I-95. Just an FYI- the indoor pool is very small and was freezing! The hot tub had so much chlorine it irritated my eyes. But we weren't really here for the pool area.... More

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2014

Like anything, there were positives and negatives. The positives were friendly professional staff who accommodated me checking in early, greeted me in the hall and assisted me in different ways. Room was clean and tidy, and included amenities such as tv, coffee pot, and wifi. Bed was comfortable and the temperature in the room could be adjusted to our comfort.... More

Was this review helpful? Yes
Daytona Beach, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2014

We traveled to my son's graduation recently and planned to stay on campus. Things did not work out and we needed a place to stay that was convenient since the graduation was early in the morning. My daughter found this place online and it was perfect. It was convenient, well within our budget and the rooms were very clean. The... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for completing a review regarding your recent visit to our property. The kind words serve as an encouragement to all of the staff. We strive to make each guests' stay the most enjoyable one they have had. We hope to see you again in the near future. Thank you for choosing Comfort Inn & Suites of North East,... More

Phoenixville, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 27, 2014

The Comfort I&S in North East is just off I95 and about 2 miles from "downtown" North East. We had a room on the first floor near the door and it was still quiet. Indoor pool and hot tub were nice. The room was clean and comfortable except the temperature was a little difficult to control, but this is typical... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your most recent review of your stay at our property. Kind words from our guests serves as an encouragement to all of the staff. We will be sure to share your response with everyone. We hope to see you in the future! Thank you for choosing Comfort Inn & Suites of North East, MD. Respectfully, Natoshia Waters... More

Lakeville, CT
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

The room was very clean! Beds we're super comfy with a note saying the front two were softer/back two firmer. Staff was amazingly polite and friendly (even at out 12am check in time) The hotel seemed newly furnished. The room (double queen-non smoking) came well equipped. TV, DVD player, microwave, mini fridge, coffee pot. It even had a desk, small... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a survey about your recent stay at our property. The compliments will be shared with all staff. We hope to see you again in the future. Thank you for continuing to choose Comfort Inn & Suites. Respectfully, Natoshia Watters More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2014

Was forced off the road due to a snow storm in the north east area. Hotel was very busy but service was great. Room was larger then I expected and clean. Bed was very comfortable. The only down fall was the pool was closed. But would stay here again.

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review about your recent visit to our property. Your kind words are a great encouragement to all of the staff. We hope to see you again in the near future. Again thank you for choosing Comfort Inn & Suites of North East, MD. More

Huntington, WV
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

When I read a couple of the reviews I was a little leary about staying here but I read trip advisor reviews and decided to stay. It was great. The desk clerk was very professional and had us checked in fast. The room was great and clean, it was a very big room. The breakfast was great. Waffles, eggs, sausage,... More

Was this review helpful? Yes
Anil P, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your recent experience at our property. We appreciate receiving positive feedback from our guests. Responses such as the one you have provided is encouraging to all of the staff as well as to potential guests who may need that extra nudge to stop in. Again thank you for your response. We hope... More

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Additional Information about Comfort Inn & Suites

Address: 1 Center Drive, North East, MD 21901 (Formerly Crystal Inn North East)
Phone Number:
Location: United States > Maryland > North East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Hotel North East
Comfort Inn And Suites
North East Comfort Inn
Comfort Inn North East

33 photos of this hotel

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Room/suite (3)

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Hotel & grounds (3)
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Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a 91 room hotel that is located in North East, MD. All rooms are considered to be suites which includes: complimentary deluxe breakfast, complimentary Wi-Fi, microwave, refrigerator,37" flat screen TV, DVD player, etc. Our hotel has an indoor heated pool/whirlpool that is open each day until 11:00pm in addition to a 24-hour fitness center. The hotel also has a 1500 square foot meeting space great for meetings, classes, & parties of all kinds. We are in close proximity to the Town of North East, Woody's Restaurant, Steak & Main Restaurant, Elk Neck State Park & Lighthouse, Cecil County Dragway, Perryville Outlets as well as Hollywood Casino. We take pride in providing outstanding customer service to each and every guest. We hope to see you in the future. ... more   less 
Number of rooms
91

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