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All 1 New Carrollton hotels

Metro Points Hotel - Washington North

3.0 of 5 Hotel   |   8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
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Metro Points Hotel - Washington North
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52%
Ranked #1 of 1 hotels in New Carrollton
A recent review
4 of 5 stars Reviewed June 7, 2014
eksg Athens, Greece
  • Reviews (294)
  • Photos (43)
  • Amenities
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  • Room tips (39)
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294 people have reviewed this hotel

Traveler rating
    69
    81
    53
    39
    52
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Metro Points Hotel - Washington North
See the most recent reviews
Athens, Greece
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 7, 2014 via mobile

We were trying to find a hotel in Washington but all we could find was 250-300 dollars per night! We decided to book this hotel as it provided everything we needed, parking, breakfast and wifi! Our double bed room was clean and modern. The breakfast had a variety of choices and was descent. Every hour they had a bus that... More

Was this review helpful? Yes 3
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Thank you Eskg, for this awesome review about our hotel. We are very happy to hear that your visit from Greece was excellent and within your budget. Please contact me directly on your next visit so I can accommodate you in a suite. My number is (301) 322-6720 Best regards, More

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed June 4, 2014

While attending and event at the hotel a friend had way to much to drink a staff member notice me trying to help my friend and intervened offering him a bottle water and a seat. I would really like to say Thank You to the staff member unfortunately I can't remember his name but I do remember it starts with... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Dawnda'da' E: Thank you for your kind words about our helpful staff during this unfortunate situation with your friend. We are always ready and willing to assist anyone in any situation. Best wishes, More

1 review
5 of 5 stars Reviewed June 3, 2014 via mobile

I actually stay here a lot and I never have any complaints. The staff is always very polite and accommodating, and the rooms are always clean. There was a time I had to switch rooms because of the people next to me and without any problem they moved my room and with smiles on their faces. I love good customer... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Jerij22 Thanks for the great review and glad you had an enjoyable experience. Please visit us again soon! We will be waiting for your return. More

Bowie, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 3, 2014

I selected this hotel for my daughters sleep over. Upon entering the hotel, we were greeted by the warm front desk staff...I believe a lovely lady named Nora helped us. She was incredibly kind and welcomed us with open arms. She said to call if we needed anything. We did need a few items and the staff quickly responded. This... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Tasya TB: Thank you for your comments about our hotel, I will make sure Ms. Nora in particular is recognized for her great effort to make your stay one of a kind. We are very excited to announce you that our renovations are completed and we would love to have you have any time. If you have any questions... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

A few of my girlfriends and I decided to have an "all girls" weekend. Upon arriving to the hotel we were delighted to see the remodel project thats taking place. We were greeted with a warm welcome by the front end staff, who were extremely pleasant and helpful. The bar atmosphere was inviting and the rooms were clean and comfortable.... More

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Tiffany G: We appreciate you taking the time to share your experience and are grateful for the feedback. We take every opportunity we can to improve and better please our guests. Hope to see you again soon again along with your friends. More

AmarettoSour
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 1, 2014

Stayed at suggestion of coworker no fault of the hotel but walls were thin I could hear couple down the hall getting it on I rate performance a 4.5 and my sisters neighbor was getting so high the maid the next morning couldn't clean the room and hallway wrecked of weed. Overall nice hotel just to lay your head nothing... More

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Giavonni C: We appreciate you feedback during your stay with us. Please accept our sincere apologies regarding your reservation. When a reservation is made online as non-refundable the information given to us by the third party booking engines is what we must use. At check in time we also require an incidental deposit, we believe that was the issue... More

Las Vegas, Nevada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 1, 2014

I stayed here once before and they were in the early stages of renovation. My room was very comfortable and had modern amenities to aid in my comfort. The location was perfect for my needs as it allowed access to the major highways and was close to the Metro Rail so I could easily get to Downtown DC. The front... More

Was this review helpful? Yes 3
Fernando B, Guest Relations Manager at Metro Points Hotel - Washington North, responded to this review

Dear Rob T, Thank you for taking the time to write a review of our hotel. We greatly appreciate your sharing your positive experience with the online community. We are very pleased with the renovations to the hotel and glad you are as well. Sorry that you have yet to sample our breakfast buffet, it is definitely the largest in... More

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Some friends and I booked a suite at Metro Points back in April for a girls night out. Upon booking, we informed the front desk staff that we would be having spa services rendered, and that the professionals providing the services would need access to the room prior to any of our arrivals, so that they could set up and... More

Was this review helpful? Yes 2
Fernando B, Public Relations Manager at Metro Points Hotel - Washington North, responded to this review

Dear My-My B, Thank you for taking the time to review our hotel, we do appreciate it. Glad you enjoyed your stay with us and we hope to see you at the hotel again soon! More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

I love the new renovations. The rooms were extremely clean and spacious. The customer service was excellent. The staff was very helpful, attentive and friendly. I will definitely recommend to all my family and friends.

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Tlyarborough1009: Thank you for your feedback during your stay with us. We are thrilled to hear your kind comments. You are absolutely right about our renovations we are happy you loved it. If there is anything I can do to better accommodate you on your next visit don't hesitate to contact me directly at (301) 322-6720 More

San Diego, California
1 review
5 of 5 stars Reviewed May 29, 2014

I travel extensively for business. Most so-called business travel hotels are stuffy and uncomfortable. I check in and immediately leave the hotel to eat or hang out. Metro Points host a great happy hour and it's perfect for meeting locals. Nothing is perfect, so when I get hungry for something different; I walk to one of the restaurants connected to... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Lanny W: Thank you for taking the time to post your review. I am please to inform you that our renovations are completed. Glad you enjoyed our hotel and surrounding areas, we hope to see you again soon. More

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Additional Information about Metro Points Hotel - Washington North

Address: 8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
Phone Number:
Location: United States > Maryland > New Carrollton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
Reservation Options:
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Four Points
New Carrollton Sheraton

43 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 
Number of rooms
197

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