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All 1 New Carrollton hotels

Metro Points Hotel - Washington North

3.0 of 5 Hotel   |   8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
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Metro Points Hotel - Washington North
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Ranked #1 of 1 hotels in New Carrollton
A recent review
5 of 5 stars reviewed 1 week ago
mb280688 Arab, Alabama
  • Reviews (288)
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  • Room tips (38)
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288 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Arab, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, love the complimentary shuttle to the Metro station, good breakfast buffet and excellent small restaurant on side. We stayed one night and were very pleased, recommend all the way. Staff was friendly and accomodating. Our bill was accurate and nothing was charged extra.

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear mb280688: Thank you for sharing your great experience with us. Our staff really appreciate it. Our complimentary breakfast is indeed great with many options to choose from. We really appreciate your recommendations to others. We look forward for your return. Best Regards, More

Nokomis, Florida
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Adequate but nothing special. Housekeepers kept throwing away personal items with no attempt to replace by management, three separate incidents Band played till 2 or3 am 2 nights in a row forget about sleeping

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Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Rockystheman: Thank you for your comments. Please accept our apologies regarding these incidents but are you sure you are posting this review for the right property? Our management team have no knowledge of these incidents. 1) No records of property damage to any guests belongings. 2) We never had any bands at our property. We will really appreciate if... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on many occasions over the past year +. I have always left with a smile on my face and with a feeling that I have been taken care of thoroughly. From the time you walk in, you are always greeted with friendly faces – be it by the caretaking staff of the hotel, the... More

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Dwamb: Thank you for taking the time to write your review. We really appreciate the words: "home away from home". You are absolutely right about our renovations, we have exceeded the expectations of many guests. Our staff will make sure we keep on providing you with the same quality service as usual. Looking forward for your return. Best wishes, More

Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 3 nights. Stay was reasonable. The hotel is comfortable, not plush and has a reasonable bus service to the Metro. However, on checking out I was informed I would be billed for adult movies that were attributed to my room. Despite the fact that I explained to the clerk and the manager that I was in a... More

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Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Simon T: Thank you for sharing your comments and experience with us. As we informed you at check out time we were able to dispute 2 of 6 movies ordered by your son. We understand it was an innocent mistake but unfortunately our system does not allow us to disputes movies if they are played for more than 5... More

Capitol Heights, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this hotel is always AMAZING. the staff is definitely friendly and have no problem going above and beyond to ensure that its guest are well taken care of. The prices aren't bad either. The hotel is very clean and the food in the kitchen is always wonderful and fresh. The hotel is close enough to the metro station to make... More

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Markus H: Thank you for sharing your great experience with us. We are thrilled to know that you had a wonderful stay. Looking forward for your return. Best Regards, More

Athens, Greece
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were trying to find a hotel in Washington but all we could find was 250-300 dollars per night! We decided to book this hotel as it provided everything we needed, parking, breakfast and wifi! Our double bed room was clean and modern. The breakfast had a variety of choices and was descent. Every hour they had a bus that... More

Was this review helpful? Yes 3
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Thank you Eskg, for this awesome review about our hotel. We are very happy to hear that your visit from Greece was excellent and within your budget. Please contact me directly on your next visit so I can accommodate you in a suite. My number is (301) 322-6720 Best regards, More

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed June 4, 2014

While attending and event at the hotel a friend had way to much to drink a staff member notice me trying to help my friend and intervened offering him a bottle water and a seat. I would really like to say Thank You to the staff member unfortunately I can't remember his name but I do remember it starts with... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Dawnda'da' E: Thank you for your kind words about our helpful staff during this unfortunate situation with your friend. We are always ready and willing to assist anyone in any situation. Best wishes, More

1 review
5 of 5 stars Reviewed June 3, 2014 via mobile

I actually stay here a lot and I never have any complaints. The staff is always very polite and accommodating, and the rooms are always clean. There was a time I had to switch rooms because of the people next to me and without any problem they moved my room and with smiles on their faces. I love good customer... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Jerij22 Thanks for the great review and glad you had an enjoyable experience. Please visit us again soon! We will be waiting for your return. More

Bowie, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 3, 2014

I selected this hotel for my daughters sleep over. Upon entering the hotel, we were greeted by the warm front desk staff...I believe a lovely lady named Nora helped us. She was incredibly kind and welcomed us with open arms. She said to call if we needed anything. We did need a few items and the staff quickly responded. This... More

Was this review helpful? Yes
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Tasya TB: Thank you for your comments about our hotel, I will make sure Ms. Nora in particular is recognized for her great effort to make your stay one of a kind. We are very excited to announce you that our renovations are completed and we would love to have you have any time. If you have any questions... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

A few of my girlfriends and I decided to have an "all girls" weekend. Upon arriving to the hotel we were delighted to see the remodel project thats taking place. We were greeted with a warm welcome by the front end staff, who were extremely pleasant and helpful. The bar atmosphere was inviting and the rooms were clean and comfortable.... More

Was this review helpful? Yes 1
Fernando B, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Tiffany G: We appreciate you taking the time to share your experience and are grateful for the feedback. We take every opportunity we can to improve and better please our guests. Hope to see you again soon again along with your friends. More

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Additional Information about Metro Points Hotel - Washington North

Address: 8500 Annapolis Road, New Carrollton, MD 20784 (Formerly Four Points by Sheraton New Carrollton)
Phone Number:
Location: United States > Maryland > New Carrollton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Four Points
New Carrollton Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 
Number of rooms
197

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