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Extended Stay America - Baltimore - Timonium

2.5 of 5
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9704 Beaver Dam Road, Lutherville Timonium, MD 21093
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Extended Stay America - Baltimore - Timonium
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60 Reviews from our TripAdvisor Community

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Traveler rating
    19
    7
    5
    10
    19
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12
3
8
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Baltimore - Timonium
See the most recent reviews
Pasadena, Maryland
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 16, 2014

Well first I must say that Kim, who greeted me and helped me eventually get a room, was extremely helpful and pleasant. She went out of her way to make sure I was satisfied with my room. When checking in, I was first given a key and went to my room which smelled as if smokers had been smoking non-stop... More 

Was this review helpful? Yes
Timonium, Maryland
2 reviews
5 of 5 stars Reviewed February 10, 2014

Since i first arrived at this hotel, over a year ago, it has been a pleasure to be here. The hotel manager and all the staff are friendly and have gone out of the way to make sure my stay has been as pleasant as possible. Everyone always asks," Can i help you and then they actually do, very refreshing!... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

John – I want to thank you for taking the time to post a review of our hotel. I am glad that we were able to provide you with a comfortable stay at a great rate. I am happy to hear that you found our staff to be friendly during your stay with us. Customer service is a top priority... More 

Baltimore, Maryland
1 review
1 of 5 stars Reviewed February 8, 2014

This place is a dump. I recently started a new job in Towson and needed somewhere to stay for a week, so I decided on the Extended Stay because of the kitchen. When i checked into my room, all the windows were open ( mind you it is February), and it smelled of cigarettes. There were stains on the comforter... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I appreciate you taking the time to write a review of your experience with us. The condition of your room as you described is unacceptable and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have discussed your experience with our staff to ensure your experience is not repeated. As well, I am... More 

Travelers are raving about these Lutherville Timonium hotels

Baltimore, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 8, 2014

We lost power at our home and needed a place to stay that would allow us to bring our dog. The price was right - but the bed was really uncomfortable and the room smelled, including the pillows! I'm glad we found a place that could take our dog - but we'll find another place the next time our power... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Kevin - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you found your bed to be uncomfortable. As well, I am sorry that your room smelled like cigarette smoke. I will be discussing your experience with our team and taking steps to ensure your experience is not repeated.... More 

Felton, Pennsylvania
1 review
5 of 5 stars Reviewed February 6, 2014

Lost power due to ice storm needed a place to stay with wife and dogs. Everything was perfect, thanks for being helpful thru the tough time. PS Courtney at the front desk was great:). Anything you forgot they had it at the front desk. Nice areas around the motel to walk the dogs.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad that you were pleased with our staff, especially Courtney. As well, it’s great to hear that we were able to accommodate your needs during your stay with us. I hope that you will return to our hotel, or any other Extended Stay Hotels location in... More 

Baltimore, Maryland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 30, 2014

Hotel was clean, hotel staff was friendly. small kitchenette with bare essentials and large enough t o prepare meals. Morning coffee was excellent. Everything in the room was in working order and in good condition. The weather was horrible during our stay including snow. The parking lot and sidewalks were immediately cleared and salted. Excellent location in the northern suburbs... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Joe – I appreciate you taking the time to write such a wonderful review about our hotel. I am glad that you enjoyed our convenient location, your fully equipped kitchen and our grab-and-go breakfast. As well, it’s great to hear that you found our staff to be friendly during your stay with us. We would love to see you again,... More 

Alma, Georgia
1 review
5 of 5 stars Reviewed January 23, 2014

Great place to stay when I am away from home. The staff goes out of their way to make sure we enjoy our stay. I would recommend Extended Stay America Tomonium to anyone.The location is really good. Got three restaurants close by and a 7 11 convenience store across the road.Pretty safe area I feel comfortable here.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Michael – Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly, helpful staff. As well, I am glad to hear that you enjoyed the convenient location of our hotel. We would love to see you again, should your travels bring you back to our area. More 

Timonium, Maryland
1 review
5 of 5 stars Reviewed December 4, 2013

I have been staying at the Extended Stay Hotel since May 1st 2013. I have nothing but great things to say about the staff, particularly Tosha Briscoe. I highly recommend a short or long stay to anyone needing a room in this area. The rooms are clean and quiet. The hotel is located convenient to shopping, mass transit and restaurants.

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Morgantown, West Virginia
1 review
5 of 5 stars Reviewed December 4, 2013

Been staying in this hotel for a year + for work. Any issues that have ever came to be were resolved in a timely, courteous manner. Great staff, clean rooms, and a hotel that has a full size refrigerator and a stove top for the same price if not less then you'd be paying at a hotel with less accomodations

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I want to thank you for taking the time to post a review of your stay. I am very sorry that you had some issues during your stay, but am so pleased to hear that they were resolved in a timely manner. As well, I truly appreciate your comments regarding our clean rooms, all of the amenities our hotel had... More 

1 review
5 of 5 stars Reviewed December 2, 2013 via mobile

I must say the staff here are amazing. The rooms are clean the area is quiet and easy access to the freeway. The manager Tasha has been great since day one, she is AWESOME. This place is a home away from home. When I come in from work Tasha and Brittany greets me by name.

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Baltimore - Timonium, responded to this review

Jamie - I appreciate you taking the time to write such an outstanding review. It's great to hear that our hotel was your "home away from home" and our staff provided you with such amazing service, especially Tasha. We would love to see you again, should your travels bring you back to our area. More 

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