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All 2 Lutherville Timonium hotels

Extended Stay America - Baltimore - Timonium

2.5 of 5 Hotel   |   9704 Beaver Dam Road, Lutherville Timonium, MD 21093
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56 reviews from our community

Traveler rating
    18
    6
    5
    9
    18
See reviews for
11
3
7
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Baltimore - Timonium
See the most recent reviews
Bergenfield
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014 via mobile

As we walked in, the room looked decent and comfortable. Then I settled in and went to the bathroom. The bathroom was VERY unclean! I was actually surprised because it doesn't even look like someone came in here before we checked in to clean it up. The toilet had stains, the bathtub drain had hair, and the counter was filled... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so we are disappointed to hear that your bathroom area and your microwave were not cleaned properly. To make sure this doesn't happen again, we are calling a staff meeting to address this problem right away. We will also be... More 

Cobleskill
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 27, 2014

the prices was way to much for a fidge and a stove the rest of the room was just average and maybe even small for and extended stay. if I was staying longer I would expect more. plus no maid services or clean towels unless you do it yourself is a pain in the but. the to go breakfast was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Arthur - Your review for our hotel was recently brought to my attention. The situation you described regarding our housekeeping service and grab-and-go breakfast is truly regrettable. I am very sorry that we did not meet your expectations. We will keep your feedback in mind, though, as we continue to make improvements to our services and offerings. Please contact me,... More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

This hotel was clean and very basic, but great for us while traveling with our dog. Full size refrigerator was nice. No toiletries or extra amenities- but fine for a couple of nights. Don't expect anything fancy and you won't be disappointed. The front desk service was fine, no restaurant, just "grab & go breakfast".

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our pet-friendly policy and clean rooms with fully equipped kitchens at a great value. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again... More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2014

I got in late and I thought everything was fine, but when I went to use the restroom in my room is looked like someone had thrown up in it 2 weeks ago and they had never cleaned it. I'm never staying here again! Not worth it.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the level of cleanliness in your room. I am working with the staff to improve our cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional feedback, please feel free to... More 

Timonium, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2014 via mobile

This hotel is by far the best hotel we have ever stayed in. We stayed for a month and everyone was so nice and helpful from beginning to end. The service was phenomenal. The place was always clean. You could tell that much pride is taken in every measure. The staff would go above and beyond their call of duty.... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you... More 

Baltimore, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2014 via mobile

The staff are awesome in making your stay comfortable and enjoyable. Housekeeping does a great job of keeping the room clean and keep you in fresh sheets. The location is good because it is close to the places I have to go for work and there's a lot of places to eat and tons of things to keep you occupied.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

The staff and I read your review and would like to thank you for writing such wonderful things about our employees. I'm so pleased to hear that your stay was enjoyable and you felt comfortable. Once more, thank you for posting your review and we look forward to hosting you again in the future. More 

Pasadena, Maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 16, 2014

Well first I must say that Kim, who greeted me and helped me eventually get a room, was extremely helpful and pleasant. She went out of her way to make sure I was satisfied with my room. When checking in, I was first given a key and went to my room which smelled as if smokers had been smoking non-stop... More 

Was this review helpful? Yes 1
Timonium, Maryland
2 reviews
5 of 5 stars Reviewed February 10, 2014

Since i first arrived at this hotel, over a year ago, it has been a pleasure to be here. The hotel manager and all the staff are friendly and have gone out of the way to make sure my stay has been as pleasant as possible. Everyone always asks," Can i help you and then they actually do, very refreshing!... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

John – I want to thank you for taking the time to post a review of our hotel. I am glad that we were able to provide you with a comfortable stay at a great rate. I am happy to hear that you found our staff to be friendly during your stay with us. Customer service is a top priority... More 

Baltimore, Maryland
1 review
1 of 5 stars Reviewed February 8, 2014

This place is a dump. I recently started a new job in Towson and needed somewhere to stay for a week, so I decided on the Extended Stay because of the kitchen. When i checked into my room, all the windows were open ( mind you it is February), and it smelled of cigarettes. There were stains on the comforter... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I appreciate you taking the time to write a review of your experience with us. The condition of your room as you described is unacceptable and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have discussed your experience with our staff to ensure your experience is not repeated. As well, I am... More 

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 8, 2014

We lost power at our home and needed a place to stay that would allow us to bring our dog. The price was right - but the bed was really uncomfortable and the room smelled, including the pillows! I'm glad we found a place that could take our dog - but we'll find another place the next time our power... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Kevin - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you found your bed to be uncomfortable. As well, I am sorry that your room smelled like cigarette smoke. I will be discussing your experience with our team and taking steps to ensure your experience is not repeated.... More 

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Additional Information about Extended Stay America - Baltimore - Timonium

Address: 9704 Beaver Dam Road, Lutherville Timonium, MD 21093
Phone Number:
Location: United States > Maryland > Lutherville Timonium
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Baltimore - Timonium 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay Lutherville Timonium
Lutherville Timonium Extended Stay
Extended Stay America - Baltimore - Timonium Lutherville Timonium, MD, North America

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