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All 1 Lutherville Timonium hotels

Extended Stay America - Baltimore - Timonium

2.5 of 5 Hotel   |   9704 Beaver Dam Road, Lutherville Timonium, MD 21093
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Extended Stay America - Baltimore - Timonium
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A recent review
5 of 5 stars reviewed 3 weeks ago
Happyfamilyhere Timonium, Maryland
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43 people have reviewed this hotel

Traveler rating
    14
    3
    5
    6
    15
See reviews for
9
2
7
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

I got in late and I thought everything was fine, but when I went to use the restroom in my room is looked like someone had thrown up in it 2 weeks ago and they had never cleaned it. I'm never staying here again! Not worth it.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the level of cleanliness in your room. I am working with the staff to improve our cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional feedback, please feel free to... More

Timonium, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is by far the best hotel we have ever stayed in. We stayed for a month and everyone was so nice and helpful from beginning to end. The service was phenomenal. The place was always clean. You could tell that much pride is taken in every measure. The staff would go above and beyond their call of duty.... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff are awesome in making your stay comfortable and enjoyable. Housekeeping does a great job of keeping the room clean and keep you in fresh sheets. The location is good because it is close to the places I have to go for work and there's a lot of places to eat and tons of things to keep you occupied.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

The staff and I read your review and would like to thank you for writing such wonderful things about our employees. I'm so pleased to hear that your stay was enjoyable and you felt comfortable. Once more, thank you for posting your review and we look forward to hosting you again in the future. More

Orchard Beach, Maryland, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 16, 2014

Well first I must say that Kim, who greeted me and helped me eventually get a room, was extremely helpful and pleasant. She went out of her way to make sure I was satisfied with my room. When checking in, I was first given a key and went to my room which smelled as if smokers had been smoking non-stop... More

Was this review helpful? Yes
Timonium, Maryland
1 review
5 of 5 stars Reviewed February 10, 2014

Since i first arrived at this hotel, over a year ago, it has been a pleasure to be here. The hotel manager and all the staff are friendly and have gone out of the way to make sure my stay has been as pleasant as possible. Everyone always asks," Can i help you and then they actually do, very refreshing!... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

John – I want to thank you for taking the time to post a review of our hotel. I am glad that we were able to provide you with a comfortable stay at a great rate. I am happy to hear that you found our staff to be friendly during your stay with us. Customer service is a top priority... More

Baltimore, Maryland
1 review
1 of 5 stars Reviewed February 8, 2014

This place is a dump. I recently started a new job in Towson and needed somewhere to stay for a week, so I decided on the Extended Stay because of the kitchen. When i checked into my room, all the windows were open ( mind you it is February), and it smelled of cigarettes. There were stains on the comforter... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

I appreciate you taking the time to write a review of your experience with us. The condition of your room as you described is unacceptable and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have discussed your experience with our staff to ensure your experience is not repeated. As well, I am... More

Baltimore, Maryland
1 review
1 of 5 stars Reviewed February 8, 2014

We lost power at our home and needed a place to stay that would allow us to bring our dog. The price was right - but the bed was really uncomfortable and the room smelled, including the pillows! I'm glad we found a place that could take our dog - but we'll find another place the next time our power... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Kevin - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you found your bed to be uncomfortable. As well, I am sorry that your room smelled like cigarette smoke. I will be discussing your experience with our team and taking steps to ensure your experience is not repeated.... More

Felton, Pennsylvania
1 review
5 of 5 stars Reviewed February 6, 2014 via mobile

Lost power due to ice storm needed a place to stay with wife and dogs. Everything was perfect, thanks for being helpful thru the tough time. PS Courtney at the front desk was great:). Anything you forgot they had it at the front desk. Nice areas around the motel to walk the dogs.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad that you were pleased with our staff, especially Courtney. As well, it’s great to hear that we were able to accommodate your needs during your stay with us. I hope that you will return to our hotel, or any other Extended Stay Hotels location in... More

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2014

Hotel was clean, hotel staff was friendly. small kitchenette with bare essentials and large enough t o prepare meals. Morning coffee was excellent. Everything in the room was in working order and in good condition. The weather was horrible during our stay including snow. The parking lot and sidewalks were immediately cleared and salted. Excellent location in the northern suburbs... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Joe – I appreciate you taking the time to write such a wonderful review about our hotel. I am glad that you enjoyed our convenient location, your fully equipped kitchen and our grab-and-go breakfast. As well, it’s great to hear that you found our staff to be friendly during your stay with us. We would love to see you again,... More

Alma, Georgia
1 review
5 of 5 stars Reviewed January 23, 2014

Great place to stay when I am away from home. The staff goes out of their way to make sure we enjoy our stay. I would recommend Extended Stay America Tomonium to anyone.The location is really good. Got three restaurants close by and a 7 11 convenience store across the road.Pretty safe area I feel comfortable here.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Timonium, responded to this review

Michael – Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly, helpful staff. As well, I am glad to hear that you enjoyed the convenient location of our hotel. We would love to see you again, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Baltimore - Timonium

Also Known As:
Extended Stay Lutherville Timonium
Lutherville Timonium Extended Stay
Extended Stay America - Baltimore - Timonium Lutherville Timonium, MD, North America
Address: 9704 Beaver Dam Road, Lutherville Timonium, MD 21093
Phone Number:
Location: United States > Maryland > Lutherville Timonium
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Lutherville Timonium
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Baltimore - Timonium 2.5*
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