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Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Certificate of Excellence
2.5 of 5
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1500 Aero Drive, Linthicum Heights, MD 21090
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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
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Ranked #18 of 29 Hotels in Linthicum Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Dale L Cockeysville, Maryland
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50 reviews from our community

Traveler rating
    26
    12
    6
    5
    1
See reviews for
6
4
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cockeysville, Maryland
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff at the Hotel are fantastic, very helpful and professional. They go beyong and beyond to help. From Eunice, Kahina, Shenicka, Shawn and Sydonna frontoffice to Maintenance Bel And housekeepers. This place feels like home.

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Manager_11525, General Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

I appreciate you taking the time to write such a positive review. I truly appreciate the kind comments about our staff and the great service they provided you. I am so pleased to read that you had such a positive experience during your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

1 review
4 of 5 stars Reviewed February 22, 2015

I came here on a weekend get away with my family. Saturday morning I realized that there was a nail in my tire. The lady at the front desk was nice enough to call AAA for me...while at the front desk other guest offered to patch my tire for me. The room was clean and all the staff I encountered... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

I booked a week at this hotel for business. The room was nice and clean, the front desk was friendly. There are not a lot of frills, but staying here is for the value and great if you're on a budget. I noticed no deficiencies and my questions were handled by the front desk promptly. It was a nice stay.

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1 review
5 of 5 stars Reviewed January 18, 2015

I was very pleased with my stay at this location.I had to wait for my ride past the 11:00 checkout time and Sophia at the front desk helped me with my problem. She was very pleasant and more than accommodating. I will most assuredly be back and will let my colleagues and friends know where to stay for future trips.Thank... More 

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1 review
5 of 5 stars Reviewed December 13, 2014

I come here all the time very peaceful environment. The staff members(Sophia & Kahina) are always friendly really love those guys like being home away from home. I live in Cali for my second home I call Extended stay BWI Aero Drive.I stayed for almost a month didn't want to leave. 5 star for Customer Service every problem gets solved... More 

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Reston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

This hotel is conveniently located near the airport. It was relatively clean and comfortable. Rooms come with a kitchenette so a person can prepare easy meals. (There is a stove-top, microwave, and full-size refrigerator/freezer.) Guests must request utensils as the rooms are not routinely stocked. There is a charge for cleaning service for stays less than 8 days. They do... More 

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Pasadena, Maryland
1 review
1 of 5 stars Reviewed October 22, 2014

as soon as we entered the room, we saw 3 large roaches crawling on the counters and 3 more by the bathroom sink. We went to the front desk and they told us that they would give us our money back into my debit account, and we left. three days later, I receive an Email saying that they would not... More 

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 29, 2014

There is really little good to say about this place. My girlfriend (and grandparents) put us up here to help me gain some recovery from my surgeries, and we are waiting on a house to close, so here we are. Shall we? Rude staff who will go above and beyond the call to blow you off, unless attempting to get... More 

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Calgary, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

When I travel home, I stay at Extended Stays because I'm there for a prolonged time and it offers great rates for that stay. Clean room, friendly staff, though the location was a little tricky at first, but it is perfectly out of the way of many things-- which caused for a quiet stay.

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Montreal, Canada
Top Contributor
50 reviews 50 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed May 15, 2014

I stayed there because I was landing at BWI airport at 2am so it was inconvenient to go into DC at this time. Hotel is about a 10 mins taxi drive (12-15$) from BWI Airport. Room was ok, bed was comfortable, bathroom was clean, etc. The only thing that avoided me a little bit was that there was a smell... More 

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Manager_11525, Manager at Extended Stay America - Baltimore - BWI Airport - Aero Dr., responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our convenient location and clean rooms with fully equipped kitchens at a great value. Still, I sincerely apologize for the odors in your room and the level of professionalism displayed by some members of our staff. In response to... More 

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