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Red Roof Plus+ Baltimore - Washington DC/BWI Airport

Certificate of Excellence
827 Elkridge Landing Road, Linthicum Heights, MD 21090
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Red Roof Plus+ Baltimore - Washington DC/BWI Airport
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago NEW

I got stuck in Baltimore due to bad weather and needed a place to stay for the night. I arrived at approximately 1am and was promptly checked into my room. The room was small but clean, I pulled back the sheet and saw no traces of bedbugs. I booked it sight unseen, because it was inexpensive and had availability at... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to share your experience. Please accept my apologies for the inconvenience of walking to door 15 for the shuttle. BWI Airport has designated stops where hotel vans can pick up guests on the baggage claim level. Red Roof Inns holds the safety and security of our guests top priority. I want to reassure you... More 

Fort Lauderdale, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My girlfriend and I travel constantly. Being in a long distance relationship means finding places to stay at the last minute and doing so often means sometimes you work within a tight budget. This hotel was one of our choices and we picked here because of both LOCATION and PRICE. When we booked the Red Roof Plus we did so... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! I'm very happy to hear how much you enjoyed our newly upgraded Premium room! Our Premium rooms not only come with the snack box but they also include an upgraded bedding package, multi flow shower heads, Seattle's Best coffee, additional linens and a 39 inch HDTV. We look forward to... More 

East Haddam, Connecticut
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed there for two nights there was a lot of traffic at the desk and when only one person is there it makes it hard to assist and get rooms for the people waiting I had a reservation and was not even recognized as a redicard member. The hotel was noisy as well . With being near the airport,I... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! I'm very disappointed in our inability to Wow you during your recent visit. I promise we will work harder to provide the service you deserve. Please accept my apologies for not being recognized as a RediCard member. I will address this with my front desk team so that every member... More 

Arlington, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

After a long day and rive we checked in late at night for an early BWI flight. We saw quite a few folks at the counter and were worried check in would take a long time but Scott was a rockstar. He helped all of us within minutes, answered calls and was not frazzled in the least. He was also... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

"Wow!" Scott's rock star service made a lasting impression that we will promise to live up to every stay! Thank you for kind comments regarding Scott and the shuttle team. We look forward to your next visit to the BWI area! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red Roof PLUS+... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Teaurra is amazing,she also found a way for us to check in early even thou the hotel were sold out she rocks.. Her smile is amazing and she knows how to make you feel right at home.always good at redroofplus. Very very very good

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for choosing our location as your home away from home! Teaurra will be excited to read how much her service has impacted your decision to stay at the Red Roof PLUS+ at BWI Airport! We look forward to many more visits! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. It is very clean. The shuttle to/from BWI is very convenient, and the best part is the customer service. Teaurra is very kind and helpful. We will stay here again because of Teaurra.

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Reading your kind comments regarding Teaurra's service made my day! Thank you for taking the time to share your experience. I will be sure to commend Teaurra on her excellent service! We look forward to your next visit! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red Roof PLUS+ Baltimore - Washington... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I checked in tonight, Scott was very helpful. He made sure my questions were answered. He is very friendly and professional. It was service with a smile.. Everyone should be like him. Great customer service. If I'm traveling in the future, i will stay at the same hotel. Also the room I'm staying at is very clean.

Was this review helpful? Yes 1
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for recognizing Scott's friendly and professional service. He will be thrilled to read your kind comments. I'm happy to hear that you will now stay with us while traveling through BWI! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red Roof PLUS+ Baltimore - Washington DC/BWI Airport i0149@redroof.com 410.850.7600 More 

Los Angeles, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place offers nice clean rooms and convenient parking. Location was quiet and the staff is very thorough. Particularly team member Scott that went above and beyond to get us checked in after a long day.

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! I'm happy to hear how well Scott took care of you during your stay. I will be sure to thank the housekeeping department for providing a clean and comfortable room. We hope to see you soon. Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith... More 

between Dominical and Uvita, Costa Rica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Many years ago when we used to travel with our dog, we were impressed with the "pet friendly" policy of Red Roof inns and vowed to always use them whenever convenience allowed. Although I don't travel as much as I used to, owning and operating a boutique resort in Costa Rica, I was talked into a short tour of the... More 

Was this review helpful? Yes 1
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank your for taking the time to share your experience with the world! I will be sure to thank Scott for his outstanding service! Scott takes great pride in providing each guest with a unique and wonderful stay. We will continue to provide this type of service to every guest. We hope to see you soon. Thank you for choosing... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

On June 6, 2015 Scott assisted my husband and I with booking a room for an additional night. We had already had a reservation for 2 nights. Scott was most helpful and very informative. He gave us directions to eateries and shopping in the area. Hotel was very clean. I will definitely stay here again. Scott made our stay most... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof Plus+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! Scott was very thankful to read your kind comments. We hope you enjoyed your shopping time while visiting the BWI area! We look forward to you next visit! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red Roof PLUS+ Baltimore - Washington... More 

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