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Red Roof PLUS+ Baltimore - Washington DC/BWI Airport

Certificate of Excellence
827 Elkridge Landing Road, Linthicum Heights, MD 21090
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Red Roof PLUS+ Baltimore - Washington DC/BWI Airport
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Red Roof PLUS+ Baltimore - Washington DC/BWI Airport
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399 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Powhatan, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I just wanted to say that the nice lady working the front desk Wednesday night named Meagan. She was very polite and helpful, Which was a big relief after driving all day nearly 700 miles, I was exhausted and it was very nice to have someone so polite and helpful working behind the counter. I will stay here again when... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to share your experience! Meagan will be thrilled to read your kind comments! This is her first review on TripAdvisor and I'm sure many more will follow! The entire team strives to provide our guests with exemplary service every stay! We look forward to seeing you return! Thank you for choosing Red Roof PLUS+... More 

Johnston, Rhode Island
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was the second time we stayed at the Red Roof Inn .We visit the area for an event at the convention center each year. The rooms are clean and the staff is courteous. It is only about ten minutes to the convention center and a great value compared to other places. We really only used it to sleep as... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! Hearing how you choose to stay with us year after year makes me proud! I will post your review to the entire team to show them how impressed you were with our service and the quality of your room. We look forward to serving you during next years convention. Thank... More 

Florida Keys, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Steer clear of this hotel,which is really a motel.The walls are paper thin and we never slept due to rowdy people standing outside there door even past 2am.However the hotel says 100% smoke free yet the room smelled like stale smoke and there were cigarette burns on the bedding. We stayed 2 nights and our room was untouched.I called down... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Please contact Shawn Smith, General Manager, at 410-850-7600 or by email at i0149@redroof.com. I have attempted to contact you via private message and on your prior TripAdvisor review in hopes that you will contact me regarding the manager in question. Best Regards, Shawn Smith General Manager Red Roof PLUS+ Baltimore - Washington DC/BWI Airport i0149@redroof.com 410.850.7600 More 

Roatan, Honduras
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Red Roof Plus was a typical Red Roof Inn. I only needed a place to crash for the night after a late flight and a friend pick up in the morning. For what I used the room for it suited my needs. The shuttle pick up from the airport was very quick and the room was clean, but very old... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! Please accept my apologies for the missing "WOW" factor during your stay. I promise we will work as a team to provide our guests with a "WOW" experience every night. I hope you will consider staying with us during your next visit to the BWI area. Please contact me at... More 

Lebanon, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean!! Desk clerk Teaurra was excellent. Very pleasant and helpful. The hotel has been completely redone. I would recommend this hotel for sure. It is very close to airport and many restaurants.

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for sharing your experience with the TripAdvisor community! Teaurra will be excited to read your kind review! As you mentioned the entire hotel was recently remodeled. We would love for you to come back and experience our beautifully remodeled Premium rooms. We look forward to your next visit! Thank you for choosing Red Roof PLUS+ at BWI Airport.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2015

I got stuck in Baltimore due to bad weather and needed a place to stay for the night. I arrived at approximately 1am and was promptly checked into my room. The room was small but clean, I pulled back the sheet and saw no traces of bedbugs. I booked it sight unseen, because it was inexpensive and had availability at... More 

Was this review helpful? Yes 3
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to share your experience. Please accept my apologies for the inconvenience of walking to door 15 for the shuttle. BWI Airport has designated stops where hotel vans can pick up guests on the baggage claim level. Red Roof Inns holds the safety and security of our guests top priority. I want to reassure you... More 

Fort Lauderdale, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

My girlfriend and I travel constantly. Being in a long distance relationship means finding places to stay at the last minute and doing so often means sometimes you work within a tight budget. This hotel was one of our choices and we picked here because of both LOCATION and PRICE. When we booked the Red Roof Plus we did so... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! I'm very happy to hear how much you enjoyed our newly upgraded Premium room! Our Premium rooms not only come with the snack box but they also include an upgraded bedding package, multi flow shower heads, Seattle's Best coffee, additional linens and a 39 inch HDTV. We look forward to... More 

East Haddam, Connecticut
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 21, 2015

I stayed there for two nights there was a lot of traffic at the desk and when only one person is there it makes it hard to assist and get rooms for the people waiting I had a reservation and was not even recognized as a redicard member. The hotel was noisy as well . With being near the airport,I... More 

Was this review helpful? Yes 1
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for taking the time to write a review! I'm very disappointed in our inability to Wow you during your recent visit. I promise we will work harder to provide the service you deserve. Please accept my apologies for not being recognized as a RediCard member. I will address this with my front desk team so that every member... More 

Arlington, Virginia
1 review
5 of 5 stars Reviewed June 16, 2015

After a long day and rive we checked in late at night for an early BWI flight. We saw quite a few folks at the counter and were worried check in would take a long time but Scott was a rockstar. He helped all of us within minutes, answered calls and was not frazzled in the least. He was also... More 

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

"Wow!" Scott's rock star service made a lasting impression that we will promise to live up to every stay! Thank you for kind comments regarding Scott and the shuttle team. We look forward to your next visit to the BWI area! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red Roof PLUS+... More 

1 review
5 of 5 stars Reviewed June 14, 2015 via mobile

Teaurra is amazing,she also found a way for us to check in early even thou the hotel were sold out she rocks.. Her smile is amazing and she knows how to make you feel right at home.always good at redroofplus. Very very very good

Was this review helpful? Yes
Shawn S, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BWI Airport, responded to this review

Thank you for choosing our location as your home away from home! Teaurra will be excited to read how much her service has impacted your decision to stay at the Red Roof PLUS+ at BWI Airport! We look forward to many more visits! Thank you for choosing Red Roof PLUS+ at BWI Airport. Best Regards, Shawn Smith General Manager Red... More 

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