I have used this hotel several times when traveling out of BWI early in the morning. It is not fancy, but is clean and has everything you need for a quick night's stay. We leave our car there while we are gone, and a hotel van takes us to the airport and picks us up after we get back. This...
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Thank you so much for your feedback. I am glad to hear that the front desk and shuttle staff were helpful and you found your accommodations to your liking. I will be sure to share your comments with the entire staff to serve as encouragement to continue providing top notch service. Thanks again!
Bryan Lawyer
General Manager
Red Roof Inn...
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We traveled there from Phoenix AZ for a family function and with never being to this area before the staff members at the front desk where very helpfull on getting us directions and helping with our travel questions. For the price the room was excellant. if I needed to go back to the area I would stay at this location...
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Thank you for your response! As the local experts, our staff works hard to ensure that guests have everything that they need for their stay. I will share your comments with the team as an encouragement to continue their hard work. We appreciate you staying with us and look forward to taking care of your lodging needs on your next...
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Good Park n'fly deal. pay about the same for a week's parking and you save getting up at 4 in the morning, plus you aren't wandering all over the lot when you get back looking for your car.
Hotel is clean and functional. Beds are new and hard. Not the Hilton, but you can't tell when your eyes are closed....
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Thank you so much for your feedback. I am glad to hear that you found value in our Park & Fly. Our guests find that our complimentary shuttle is a great amenity to take advantage of to get to the airport for their early morning flight. We pride ourselves in being the best value in the BWI area, providing a...
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I booked this hotel based on good reviews. I was not disappointed. The room was clean and comfortable. The staff was friendly and professional: I felt truly welcome. This is the best priced hotel among the many hotels in the BWI area. The shuttle service was prompt and friendly. The light rail into Baltimore is very near.
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Thank you for your review! I will be sure to share your comments with the rest of the team. Having the light rail near is an amenity many guests love to use to get to Baltimore to avoid the hefty prices of parking downtown. We appreciate your business and hope to see you again!
Bryan Lawyer
General Manager
Red Roof...
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the front desk clerk tiffany was so nice and understanding. whenever we asked a questions she had a answer. we really appreicate her hard work and outstanding customer serivce. she makes red roof a 5 star hotel!!!!!
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Thank you so much for your response. I am glad to hear that Tiffany exceeded your expectations. I will be sure to share your comments with her. We look forward to seeing you next time you pass through the BWI area!
Bryan Lawyer
General Manager
Red Roof Inn BWI Airport
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Comfortable bed and room. Clean. Helpful, nice staff. Basically a motel not a hotel. The website said rooms had refrigerators but the first room they gave me did not. I went back to the front desk and they changed me to a room with a refrigerator. The elevator was overdue for inspection and the inspecting agency put a note inside...
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Thank you for your response. I am glad that you found the accommodations clean and comfortable! For our guests that would like a microfridge and more space in your room, we have our Superior King and our Deluxe Double Rooms. To provide the best values to our guests who do not require this amenity, we do not include them in...
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We have stayed at this property on several occasions and never had a bad experience. Our recent stay during Thanksgiving 2011 was typical. The lobby and room were clean and neat. The staff was polite. Best of all the the price of the room was a little over US$60 including taxes. SUCH A DEAL!
BTW The hotel is pet friendly...
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Thank you so much for your kind words regarding your stay! We pride ourselves on having one of the most friendly pet policies in the industry. We appreciate your feedback and look forward to welcoming you and your furry friend back on your next trip to Baltimore!
Bryan Lawyer
General Manager
Red Roof Inn BWI
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we had an over night lay over and didn't want to spend too much money for a hotel. so we looked up a few different ones and this one came up for cheap, but it included shuttle service to and from the airport and free internet. the only thing we were hoping for was some kind of breakfast even if...
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Thank you for your feedback! Although we don't put mints on your pillow, our staff tries to be sweet as can be! I would also like you to know that in the near future, we will be starting a complimentary grab-and-go breakfast for our guests. Thanks for staying with us and we hope to see you on your next trip!...
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Stayed at the hotel for one night room very clean staff very nice and helpful good hotel for price great place for the airport.
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Thank you so much for your comments! We pride ourselves on being the best value in the BWI area by providing a clean comfortable room and a friendly, knowledgeable staff. We appreciate you and hope to see you next time you are in the Baltimore area!
Bryan Lawyer
General Manager
Red Roof Inn BWI Airport
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Robert was ver professional an friendly at check out and check in.
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Thank you so much for your feedback. I will be sure to share your kind words with Robert! We appreciate you staying with us and hope to see you again soon.
Bryan Lawyer
General Manager
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103 Reviews
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