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BWI Airport Marriott

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1743 West Nursery Road, Linthicum Heights, MD 21090
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1 room 1 guest
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BWI Airport Marriott
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333 Reviews from our TripAdvisor Community

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Traveler rating
    97
    134
    68
    24
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Morrisville, Pennsylvania
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a conference with my family. Checkin was smooth, and the room was very nice. Housekeeping staff was wonderful - they even left a sheet of stickers for my daughter one day after servicing the room. One afternoon, my daughter walked into a wall (she was distracted and walked into a corner wall just outside of the elevators),... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Mightemo, We are thrilled to hear you and your family had a wonderful stay with us while attending a conference at the hotel. Thank you for sharing that our conference facilities and the catering were great, and that you were very pleased with your room accommodations. We are glad you enjoyed all that our hotel has to offer including... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly front desk staff and very friendly champion restaurant employees and I must add Christian is definitely the hottest waiter there the food is excellent and I highly recommend the clam chowder soup and fish tacos and Christian of course

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Eric H, It makes us happy to hear you received very friendly service from our front desk staff and that you encountered the same very friendly service at Champions, on our-site sports bar. Thank you for sharing that the food was excellent and that you would highly recommend the clam chowder soup and fish tacos! We look forward to... More 

Ballston Spa, New York
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the BWI Airport Marriott while attending a conference there. Overall, the hotel was as expected for this type of property. The rooms were clean and comfortable, conference facilities were nice, and there is a free shuttle to and from the airport. The hotel is located in an airport hotel area - there are several other hotels nearby... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear atm91, We are glad to know you had a comfortable stay with us while attending a conference at the hotel. Thank you for sharing that all of your expectations were met while staying here including clean and comfortable rooms, that the conference facilities were nice, and that you appreciated the free shuttle to and from the airport. We are... More 

Fpo
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a nice place to stay close to airport. Nice indoor pool for the family. I did not like having to pay for wifi and i did not like that there was no breakfast in the price but other than that it was nice

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear kmorris677, We appreciate that you shared a review with us,letting us know you had a nice stay at our hotel, and that you liked our close proximity to the airport. Thanks for sharing that you liked our nice indoor pool, and that you found our hotel clean, and our staff friendly. When you book a stay through our Marriott... More 

Boston, Massachusetts
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have used this Airport Marriott several times when we fly out of BWI. The hotel has excellent services, including several restaurants, a small bar, and a coffee shop. A very attractive facility with a friendly staff and a nice pool. Our only complaints might be: slow service ordering breakfast and charging for wi-fi (tip - sign up for Marriott... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear rmartinmitch, We are pleased to know that you have stayed with us several times when you fly out of BWI, because of our hotel's excellent services, including several restaurants, a small bar, and a coffee shop. Thanks for sharing that we are a very attractive facility, with a friendly staff, and a nice pool. When guests book their hotel... More 

Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I went to the BWI Airport Marriott Restaurant in the Lobby and asked if I could sit and have a cup of coffee and read the complimentary newspapers. Anna, an employee of the restaurant, welcomed me warmly, brought me a carafe of coffee and lots of milk and continued to check up on me to make sure I had everything,... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Linda M, We are happy to hear that a simple cup of coffee served with kindness and care made your day! We appreciate you sharing how much you enjoyed the attentive service from Anna, and for letting us know she made you feel comfortable and valued, even though you had ordered only coffee! We will be sure to pass-on... More 

Bainbridge Island, Washington
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stay in Marriott's frequently (platinum Elite status) and, as normal, I talked with reservations ahead of time to request a quiet room on the top floor. When I checked in, I asked if the notes were there for a quiet room on the top floor and was told "yes". I was assigned a room on the tenth floor across... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Karen M, Please accept our sincerest apologies for the inconveniences which you experienced during your stay with us. As a Platinum Elite Member, you have come to have great expectations of Marriott properties and we apologize if we disappointed you this time around. We are incredibly sorry for the service issues that you experienced during your stay with us.... More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is really good, very nice rooms. The restaurants are good and nice atmosphere. The staff is great. Compliments to Amanda at the Front Desk. She is extremely friendly and helpful going above and beyond to make sure I had a great time onboard.

Was this review helpful? Yes 1
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Luiz M, It makes us happy to hear that you found our hotel to be really good, with very nice rooms, and that you enjoyed our restaurants,too! most of all, we love hearing that our staff is great! Thanks for highlighting, Amanda, at the Front Desk, for her extremely friendly and helpful service, and for going above and beyond... More 

St. Petersburg, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Was not able to secure reservation at Annapolis property which I understood. I asked if I could put my name on a list or something if there was a cancellation. They not only could not do that, but I was told I would be charged for the reservation at the Baltimore property if I did not give a 24 hour... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Kathryn7200, Please accept our sincerest apologies for the inconveniences which you experienced during your stay with us. We are incredibly sorry for the service issues that you experienced during your stay with us. We realize there was a lot of mis information given to you about your reservation, credit card billing issues and confusion with shuttle schedules. This is... More 

Melbourne, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Tsige has brought me room service each time I order. She is pleasant and always provides great service. As a Marriott Elite member I find the hotel below par for Marriott full service hotel. I had to go back in the restaurant yesterday to find someone to seat the people waiting. We had been waiting over five minutes to be... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Jack R S, Thank you for choosing to stay at Marriott hotels while traveling and for being a Marriott Elite member. We thank you for your review of the service you received while here with us and are glad to hear that your room service was excellent each time! We do apologize if you felt you were left waiting... More 

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