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BWI Airport Marriott

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1743 West Nursery Road, Linthicum Heights, MD 21090
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BWI Airport Marriott
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BWI Airport Marriott
BWI Airport Marriott
BWI Airport Marriott
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300 reviews from our community

Traveler rating
    83
    124
    62
    23
    8
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38
59
23
131
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Columbia, Maryland
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my husband for a one night stay prior to an early flight out of BWI. The room was very nice, clean and comfortable. We did eat at "Champions" and it was better then expected. We were a little disappointed that the Chesapeake was closed even though we called ahead to make sure it was going to be... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Kstark23, It makes us happy to know you had a nice and comfortable overnight stay with us before catching an early morning flight. Many find our close proximity to the airport and our free airport shuttle service makes us a convenient hotel to stay at. We are glad your room accommodations were comfortable and that you had an enjoyable... More 

Hartford, Connecticut
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for one Saturday night pre-flight. Shuttle pick-up from BWI was prompt and check-in was quick too. Was upgraded to a higher floor due to my gold status. Room is pretty standard Marriott except for the window-style AC unit (as opposed to central air). Lounge was closed upon our arrival at 8:30 pm, and remained closed until 7:30 am... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear WilsonCT, Thank you for being a loyal Marriott guest and for letting us know your one night, pre-flight stay was a good one. We are happy to know our shuttle pick-up from BWI was prompt and that our service running every 20 minutes to and from the airport made for a smooth process the next morning. We are glad... More 

Staten Island, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Marriott is about 10-15 minute drive from the convention center. The lobby is spacious and very clean with complimentary water. A few steps away is a bar /Starbucks and a restaurant with a business center and tables and chairs for hanging out. We were on the 4th floor and had a room with 2 beds and a cot. It... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Dina G, Thank you for taking the time to let us know you had an enjoyable stay at our clean, comfortable hotel and that the staff were all very courteous! We are glad our convenient location to the convention center and area restaurants worked well for you and that you enjoyed all that our hotel has to offer including... More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

I arrived at this hotel with my husband and our two boys in the evening. A few minutes into us getting into our room, my son opened the desk drawer and found a plastic bag with marijuana and a bowl to smoke it in. Also there was an empty bag of chips in the garbage can, so i'd assume an... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear skyland426, It is never our intention to disappoint a guest in any way and we are very sorry about the discovery that was made in your room. Clearly this was something left behind by a previous guest which was, unfortunately, overlooked by our housekeeping staff. For this we apologize and we are immediately implementing new policies to ensure that... More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stated at this hotel several times and love it. Recently I had awesome interactions with a new manager at the hotel, Dedire, who was amazingly professional, friendly and efficient . Bridget and Amanda were also awesome. Amanda remembered me from previous visits and made my stay feel very welcoming . Bridget handled a difficult situation very professionally.. I... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Steve G, Thank you for sharing that you stay at our hotel often and that you always receive wonderful customer service while here with us! We are thrilled to hear that when you encountered one of our managers, Dedire, you found her to be amazingly professional, friendly and efficient. We are glad our front desk is always welcoming, that... More 

Columbus, Georgia
Top Contributor
245 reviews 245 reviews
32 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hadn't stayed here for a while, it was nice to be back. Check in staff was friendly and efficient. Lobby is clean & elegant. The Chesapeake Lounge is a nice touch. Room was fresh and clean. The workout room is well equipped but they need a TV channel listing posted somewhere down there. If you don't catch that only one... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Ge0rgiaPil0t, We are glad we could welcome you back and provide a great stay for you. Thank you for sharing how much you liked the hotel including your room accommodations, Chesapeake Restaurant, the fitness room and even the pool. We are happy to know our staff took great care of you and that you found our hotel to be... More 

RAPID CITY
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good choice when you need reliable transportation to and from the airport. Shuttle is free and runs every 20 minutes until 1:30 AM. If arriving after 8:00 PM, call the hotel to send the shuttle as it becomes "on call" until service ends at 1:30 AM. Less than 10 minutes to/from airport. Hotel is clean and a great choice if... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear BB300814, We are glad to know we could make your traveling easier and offer you a comfortable night's stay with us. Thank you for taking the time to share that our very convenient shuttle service was extremely helpful and reliable for your travels and that we are a quick trip to and from the airport. We value you as... More 

Lancaster, PA
Top Contributor
397 reviews 397 reviews
86 hotel reviews
384 helpful votes 384 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a Platinum member we stayed here one night before an early flight from BWI. Wow was the front desk staff helpful on Sunday night!! Very very friendly. The concierge lounge esp. for breakfast was terrific too. Loved getting my WSJ. Great job!!!

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear IrishFan-80, Thank you for being a loyal Marriott guest and a Platinum member! We are happy your overnight stay with us was so enjoyable and that you found everyone from the front desk to the Concierge Lounge to be friendly and very helpful. We are glad our close proximity to the airport bought you to our hotel and we... More 

Irmo, South Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I am from the south, so hospitality is a must! Everyone at this hotel was very nice from the bartender to the shuttle driver to the front desk. Everyone had a smile when speaking. David at the front desk was the MVP for this stay. He was so nice and professional. David is a true asset to this property. This... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear Crystal B, Thank you for sharing that you had a truly wonderful stay. We are thrilled to know that the Marriott hospitality we are known for was extended to you as soon as you walked into our hotel! Making our guests feel welcome and well cared is always our first priority and we are glad you were always greeted... More 

Upper Saddle River, New Jersey
Top Contributor
53 reviews 53 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There were some mistakes via their website and train shuttle pick up but the front desk manager made up for it. Comfortable rooms, decent executive lounge although in the evening the help was no where to be found. She took a very long break... They have a sports bar there if you need to watch a game and/or have an... More 

Was this review helpful? Yes
Willie W, General Manager at BWI Airport Marriott, responded to this review

Dear oneLmichele1111, We are happy to know that our staff was very welcoming and quick to rectify airport shuttle issues when you arrived at our hotel. Thank you for taking the time to let us know how comfortable you found your room accommodations, that you enjoyed the Concierge Lounge and that you liked having Champions on-site. We hope when you... More 

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