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All 29 Linthicum Heights hotels

The Westin Baltimore Washington Airport - BWI

4.0 of 5 Hotel   |   1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
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Ranked #8 of 29 Hotels in Linthicum Heights
A recent review
3 of 5 stars Reviewed August 9, 2012
Traveling_Man_1638 Los Angeles, California
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416 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Baltimore Washington Airport - BWI
See the most recent reviews
Los Angeles, California
Top Contributor
82 reviews 82 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 9, 2012

I have been staying at the Westin BWI since the property opened...easily over 100 nights at this property. When the hotel first opened, it was by far the best place to stay at BWI...today...not so much. The property has not been maintained at the level one would expect for a Westin. I don't know if there has been a change... More

Was this review helpful? Yes 3
Charlottesvil
1 review
5 of 5 stars Reviewed August 6, 2012

The quality of the property and staff is on par with any 5 or 6 star hotel I've ever frequented. I've been a customer of this property for several years and because of the quality of service, I always try to stay at this location. The attention given to me by the staff - especially in the club lounge -... More

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fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your kind comments about the staff, service and product of Westin BWI. It is truly our pleasure to serve you. We are fortunate to have so many customer service professionals working here and they really enjoy their jobs. As always, we try to pay special attention to our return guests to ensure that they receive a personalized... More

Bohemia, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2012

A group of us stayed at the Westin BWI for 5 days. OMG what a horrible experience. I always check TripAdvisor for the hotel reviews I stay at. First off we weren't able to check in until 3pm so those who have an earlier flight in good luck. The staff is extremly rude to a point I almost left the... More

Was this review helpful? Yes 1
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your comments about your stay here at Westin BWI. Please accept my apology for the hotel not living up to your expectations. We try our best to accommodate guest’s request such as early arrival and room type but there are times in which this cannot be accomplished. In terms of the issues you experienced at the front... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 31, 2012 via mobile

Dissapointing property. Not what I expected in a Weston hotel. Stayed 2 nights. Room safe broken and never fixed during our stay in spite of fact I reported it early. Noisy. We didn't even try restaurant for breakfast. Can't believe housekeeping knocked on the door around 9 a.m. morning of our departure to find out when we we going to... More

Was this review helpful? Yes 1
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your recent review of Westin BWI. Please accept my apology for the issues you experienced during your stay. It appears from your comment that the hotel experienced a break-down in communication as the problem with the safe was not rectified. Also, it appears as if our housekeepers were a little too eager to clean your room, and... More

Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 29, 2012

I ended a five week trip with a five day stay at the BWI Westin hotel. It was undoubtedly the best hotel on my trip. The staff is so well trained to assure a guest's comfort. From Anthony and Octavia at the front desk to Esther and Annie in the dining room, the service at this hotel is exemplary. The... More

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fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your wonderful comments about your recent stay at the relaxing Westin BWI. I appreciate you naming a number of our accommodating associates as they are truly the reason that Westin stands apart from the other hotels in the area by providing a personalized experience to each guest. We appreciate your patronage of Westin BWI and hope that... More

Rutland, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 24, 2012

I always check TripAdvisor for hotel accomodations, but this one was the first miss. This hotel is mediocre at best. The halls to the room were narrow and dark, not to mention that it was like walking through a maze to get to the room. The room lighting is dim, making it dark with the dark brown carpet on the... More

Was this review helpful? Yes 2
fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your review of the Westin BWI. I’m disappointed to learn that the hotel did not live up to your expectations, and for this I apologize. As you did mentioned breakfast and Internet, I’d like to inform you that a number of our affordable rate plans do include both breakfast and Internet. As well, these are benefits afforded... More

Baltimore, Maryland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2012

I was looking for a change of scenery over the weekend (July 21-22) without going too far, and choose to stay at the Westin in Linthicum, MD by BWI airport. WHAT A SMART MOVE! I have been there before but just to have a few drinks at the bar, never to stay! I was thoroughly impressed by the staff, who... More

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fmayes, General Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

The bed … yes the bed is heavenly! With that I’d like to thank you for your nice review of the Westin BWI. It’s great to hear that “locals” come to the hotel from time to time for a little reprieve from the daily grind. As you discovered, we do offer attractive rates for first class accommodations. I’m glad you... More

New York
Senior Contributor
48 reviews 48 reviews
45 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 7, 2012

I called the front desk to confirm my reservation, and wasn't pleased with the rushed service I received about confirming the room type they had down for my reservation. Upon check-in; they ended up having the wrong room type, that they sarcastically confirmed earlier that day that they said they had. Half way through the check-in process, I was ignored... More

Was this review helpful? Yes 2
St. George, Utah
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 3, 2012 via mobile

A nice place overall. The rooms are clean. The beds are comfortable. Lighting and decor is up to date. Nice workout room. On-site restaurant has good food and mostly reasonably priced. Staff is very friendly and professional. My only complaint was the wifi reliability was a bit dodgy. It's $12.95 if you don't have an access code, but it was... More

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Baltimore, Maryland
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 2, 2012

The hotel was oversold and didn't have enough rooms at check-in time. We waited 3.5 hours for a room with rude front desk staff that had no control of the situation. They provided no updates, no water or food for the hundred people waiting in the cramped lobby. Completely unacceptable, Westin BWI. We were forced to have dinner in the... More

Was this review helpful? Yes 5
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Additional Information about The Westin Baltimore Washington Airport - BWI

Address: 1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Baltimore Washington Airport - BWI 4*
Number of rooms: 260
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Also Known As:
The Westin Baltimore Washington Airport - Bwi Hotel Linthicum
Westin Hotel Linthicum
Westin Linthicum
Linthicum Westin

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