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The Westin Baltimore Washington Airport - BWI

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1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
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The Westin Baltimore Washington Airport - BWI
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The Westin Baltimore Washington Airport - BWI
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed here many times and the staff is always great and welcoming. The park and fly process is easy and reliable. The beds are comfortable and their inst much noise from the airport. The restaurant is open late and service is quick.

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Philadelphia, Pennsylvania
5 of 5 stars Reviewed yesterday NEW

I stay at the Westin BWI because it's convenient to my client and the rooms are beyond fabulous. I love this hotel because of they way they treat me as a guest. It's been about six months between stays yet, the front desk folks still remember my name and pronounce it correctly. When I have breakfast in the morning, I'm... More 

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Gatesville, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Really nice room size, mini fridge in room, great pool, very nice bar has resterant but other dining options close by.Bathroom is very large with a great shower, bed is very comfortable. Staff is great, shuttle to light rail makes stadiums, convention center and inner harbor very easy to get to.. Arundel Mills Mall one exit south, Bass Pro Shop,... More 

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cleveland, oh
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at the Westin possibly 25 times in the last 3-4 years. I have had some bizarre experiences there but the last day of my visit this weekend really requires I mention it since I am still without words how poor my dining experience was at the breakfast table. As the Wimbledon final was happening I really did... More 

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San Francisco
Level Contributor
409 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only negative is that you really need a car if you stay here otherwise you have to deal with a shuttle to the train and airport. There are a few restaurants nearby but again you need a car. The hotel itself is beautiful inside and out. The staff was superb and the nice-sized rooms provided a comfortable sleep.

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Charlottesville, Virginia
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice lobby space, very professional staff who is polite and helpful. Ask about the Wi-Fi, for business reasons it was included in my rate as was breakfast however normally Wi-Fi in room there is a fee, hard to imagine, but WiFi is free in “public spaces”. So be sure to ask if you book. They had a recently updated... More 

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Columbia SC
Level Contributor
97 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently a very nice stay on the executive floor of this Westin and would definitely visit this property again. Room was spotless. The Heavenly Bed and Shower lived up to their billing. I enjoyed room service and found it to be some of the better room service food I've ever had -- well prepared, flavorful and not greasy and... More 

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Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your experience with TripAdvisor! From your review, it sounds like we were able to provide you with the excellent service and well-appointed amenities our guests have come to expect and love at Westin! We are delighted to read that you enjoyed your experience so much, and look forward to welcoming you back should your travels return... More 

Muncy, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel has the rudest and most unprofessional people working for it. Had to call three times for the shuttle service from the airport and waited almost an hour. Definitely not an experience that you would expect from a Westin. Will never use any Westin product or service again.

Was this review helpful? Yes 1
Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Michele, Please accept my sincerest apology for the challenge you encountered with our complimentary shuttle service. As you stated in your review, this isolated incident is not typical of our property or brand. I cordially invite you to contact us at WestinBWIExperience@WestinBWI.com to discuss this experience in greater detail so we can ensure this doesn't occur in the future and... More 

Hurlock, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Decided to book a hotel last minute for our trip to Baltimore for the Friday evening Orioles game. Chose this hotel based on a great Expedia deal and the reviews. Upon arrival, we were very impressed with the hotel's appearance and atmosphere. The front-desk staff were very pleasant and helpful. The room was spacious and the bed was extremely comfortable.... More 

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Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thanks for taking the time to post your review! We are so happy that your spontaneous stay in Baltimore turned out to be so wonderful and fun! It is great to read that you had the opportunity to use of 24 hour complimentary shuttle service, and it sounds like you enjoyed the game as well! Go O's! We hope to... More 

Delray Beach, Florida
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a cancelled flight due to weather at Baltimore Airport I choose to stay overnight at The Westin BWI. It is a few miles from airport but they offer free shuttle service, which saves a taxi fare. The Westin is a member of the Starwood group, so if you are a member of their loyalty program you will get a... More 

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Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your detailed overview of our property, and most importantly- your recent Westin experience! Our bathroom lighting is designed to soothe and assist our guests in having an unwinding experience in our Heavenly Shower. We are happy to read from your remarks that you enjoyed your overall stay! We look forward to the opportunity of welcoming you back... More 

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Prices are for 1 room, 2 adults
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