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The Westin Baltimore Washington Airport - BWI

4.0 of 5 1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
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The Westin Baltimore Washington Airport - BWI
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The Westin Baltimore Washington Airport - BWI
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437 reviews from our community

Traveler rating
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    46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I arrived at the hotel at 230 in the afternoon. I was told I had to pay 20 dollars to get into the room early .we just traveled 5 hours on the road, You would think you could catch a break, looks like a nice place but don't expect any courtesy unless you pay for it

Was this review helpful? Yes 2
Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Westin BWI on multiple occasions and tonight was no different, the service was terrific! One thing that impresses me the most is that no matter whether you are at the front desk, in the restaurant, or even just standing in the lobby, all employees that you encounter are amazing! They acknowledge you immediately and ask... More 

Was this review helpful? Yes
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Brian, Thank you for taking the time to share your experience with the TripAdvisor community! I am delighted to hear that you had the opportunity to experience the world class service from two of our strongest team members, Ryan and John. They are sure to be ecstatic when they read your recognition of them! We look forward to your return... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel had amazing service. From the front desk to anyone you came in contact with. Service was helpful, friendly, and most of all willing to go out of their way to make your stay comfortable. I was looking for peanuts in the snack area and they did not have any. There was an offer to get me some at... More 

Was this review helpful? Yes
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

I am so happy to read that you had such a positive and renewing stay! Our staff truly believes in creating personal and intuitive experiences for our guests, and it is so wonderful to hear straight from one of our guests that we were able to provide that service to you. We look forward to welcoming you back soon! More 

Senior Contributor
25 reviews 25 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel great service The shuttle service was great. I did not really stay long just enough time to sleep and get my flight. Will be going back in March for a work shop.the front desk both ladies were pleasant. We did not have much of a wait. Shuttle arrived and we board with no problems.

Was this review helpful? Yes 1
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your feedback! We appreciate your recognition of our team's service skills, and it sounds like you were able to take advantage of our property's convenience shuttle service! We hope to see you again on your next stay over in Baltimore! More 

annapolis
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very busy Holiday weekend. Hotel staff were great. The lobby, rooms , common area , everything was spotless and very elegant. Reasonably priced. There was bad weather outside, but the staff here managed to keep the sidewalks clear of snow, and the lobby stayed amazingly clean tidy despite everyone coming in with snow and mud on them. Loved the unique... More 

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Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Mark, I am so delighted to hear that you enjoyed your stay! Safety is our number one priority, and ensuring our guests are still able to enjoy their time in Baltimore whether they are on property or out for the day is as important to us as it is to our guests! Our staff will be very excited to hear... More 

Stamford, Connecticut
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, I highly recommend -- the only reason I did not give 5 stars was due to the restaurant. We ate there for dinner and breakfast and the food was spectacular -- but the service was dreadful. Other than that, everything else was 5 star.

Was this review helpful? Yes 1
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your recent Westin experience! I am sorry to read that we missed the mark on prompt service in the restaurant. I have shared this information with the Food & Beverage department for us to use your experience as a resource to improve our service. I am pleased to read that all other aspects of your stay... More 

Newark, DE
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The main reason my fiancé and I decided to stay here was to be close to the airport in the morning before our flight. We were told there would be a 10 minute wait for the shuttle. 25 minutes later someone finally showed up. Coming back from our trip was so much worse! We called the hotel and they said... More 

Was this review helpful? Yes 3
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking the time to share you experience with us. I am truly sorry for the inconvenience you experienced with our shuttle service. At The Westin BWI, we strive to provide a comfortable, balanced, and renewing stay for our guests. To hear that we fell short, is disappointing. I assure you I will share this information with our... More 

Cleveland, Ohio
Contributor
15 reviews 15 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've actually stayed here twice because of airline problems and the first time was so nice we knew where to go when we got stuck at BWI again. They have shuttle service for the airport and its just a no brainer. Great place to stay!

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Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your Westin BWI experience with the TripAdvisor community! I am so happy to hear that we have earned your loyalty as your preferred hotel in the Baltimore area with our convenient location and well-appointed amenities! We hope to see you again very soon! Be Well! More 

Vancouver, Canada
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Really enjoyed my stay here. Comfortable and clean rooms. Great staff. Well equipped gym and business centre. Good selection of food in the restaurant. They have an excellent shuttle service that can pick and drop you off to the airport. Really appreciated that.

Was this review helpful? Yes
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

We appreciate your feedback! Our team strives to deliver the highest quality of personalized service, and it is absolutely delightful to hear we executed that to your satisfaction. We are so happy you chose our property for your oasis during your time in Baltimore. We would love the opportunity to welcome you back for another rejuvenating stay in the near... More 

Northern California
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 21, 2015

I stay here all of the time when I am traveling into BWI for business. The rooms are great - beds are really comfortable which Westin is generally known for. I like that the hotel has a nice pool and gym that goes beyond the pathetic "fitness centers" other properties have. You know what I am talking about - the... More 

Was this review helpful? Yes 1
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your experience with the TripAdvisor community! We are so pleased to read that we have earned the title as your preferred hotel in Baltimore, and that you were able to utilize our property's well-appointed amenities! We look forward to seeing you again very soon! Stay Well! More 

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Additional Information about The Westin Baltimore Washington Airport - BWI

Address: 1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Baltimore Washington Airport - BWI 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Westin Baltimore Washington Airport - Bwi Hotel Linthicum
Westin Hotel Linthicum
Westin Linthicum
Linthicum Westin
Hotel Style:
#2 Business Hotel in Linthicum Heights
#13 Romantic Hotel in Linthicum Heights

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