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The Westin Baltimore Washington Airport - BWI

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1110 Old Elkridge Landing Road, Linthicum Heights, MD 21090
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The Westin Baltimore Washington Airport - BWI
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia SC
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently a very nice stay on the executive floor of this Westin and would definitely visit this property again. Room was spotless. The Heavenly Bed and Shower lived up to their billing. I enjoyed room service and found it to be some of the better room service food I've ever had -- well prepared, flavorful and not greasy and... More 

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Muncy, Pennsylvania
1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel has the rudest and most unprofessional people working for it. Had to call three times for the shuttle service from the airport and waited almost an hour. Definitely not an experience that you would expect from a Westin. Will never use any Westin product or service again.

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Hurlock, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Decided to book a hotel last minute for our trip to Baltimore for the Friday evening Orioles game. Chose this hotel based on a great Expedia deal and the reviews. Upon arrival, we were very impressed with the hotel's appearance and atmosphere. The front-desk staff were very pleasant and helpful. The room was spacious and the bed was extremely comfortable.... More 

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Delray Beach, Florida
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After a cancelled flight due to weather at Baltimore Airport I choose to stay overnight at The Westin BWI. It is a few miles from airport but they offer free shuttle service, which saves a taxi fare. The Westin is a member of the Starwood group, so if you are a member of their loyalty program you will get a... More 

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Virginia
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for just 1 night for a work conference. There's not much around, but that's to be expected as it's an airport hotel. The parking is free so that's a plus. The room and bed were clean and comfortable. The bathroom was spacious and clean as well. The bar is extremely overpriced (to be expected as well). Check... More 

Was this review helpful? Yes 1
Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking time to post your feedback! I am sorry to read that you did not receive the personalized and delightful Westin experience that our guests have come to expect of our property. In addition to our convenient location near the BWI Airport, we are also only 15 minutes away from two of Maryland's biggest attractions- Arundel MIlls... More 

California
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 1 week ago

Not really an airport hotel-it is about a ten minute free shuttle ride from the airport. Mediocre food, average decor. Skip the weekend brunch- boring food lacking in taste or variety. Overall, it's okay for a short stay if you need to have relatively quick access to the airport- but nothing memorable or worth seeking out for any other reason.... More 

Was this review helpful? Yes 1
Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your recent Westin Experience with the Tripadvisor community! I am so disappointed that we missed the mark on your most recent stay at our property. Your comments regarding your dining experience has been shared with our Food and Beverage Director as providing a variety of fresh, nutritious, and delicious dining options is something we as a... More 

West Boylston, Massachusetts
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

By taking the hotel shuttle, you are at the hotel in 5-10 minutes. You have to call once landed and they will tell you how long you have to wait. A taxi ride is $11. The hotel is nicely situated away from the busy roads and you cannot hear the airport noises. The check in is easy and the rooms... More 

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Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your recent Westin experience with the Tripadvisor community! We are so happy to read from your remarks that you enjoyed our convenient location and upscale amenities that provided you with an overall welcoming stay! We look forward to welcoming you back on your return to Baltimore. Stay well, More 

Boston, Massachusetts
Level Contributor
114 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is nothing more than a glorified Aloft hotel. Room AC never really cooled the room. Toilet clogged. Shuttle to the airport was late and stopped to pick up more passengers at the Sheraton next door. Buffet breakfast just OK and some of the "fresh" fruit must have been fresh a day or two earlier. The service was good... More 

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Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your experience! I am very sorry to read from your review that we missed the mark on your recent stay at our property. Our team strives to deliver the best experience possible, and are disheartened to hear that we fell short. I have shared your observations with our department managers to ensure this experience is not... More 

Springfield, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice room. Great bed. Hard to work in room because lights were so dim. Food prices ridiculously expensive. Would have liked a water bottle in the room - tap water was undrinkable. Very hard to regulate temperature. Made the mistake of selecting "ecology friendly" maid service which was to save washing the sheets - would have thought they could at... More 

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Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for sharing your detailed feedback, Janet! All of our guest rooms include at least one complimentary water bottle, and we are very sorry that there wasn't one in your guest room. In an effort to conserve water and energy, we are proud to offer our Green Choice initiative for guests that would like to contribute. You are correct-... More 

Baltimore, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I got married on a Friday night near BWI airport and booked this hotel for our wedding night. I made sure to book the "indulge" package, which should have included sparkling wine and chocolate covered strawberries, as well as breakfast for two and a late check out. We checked in late, after the wedding in my gown and my new... More 

Was this review helpful? Yes
Ryan D, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for providing detailed feedback on your recent stay at our property. I sincerely apologize that we missed such a significant mark on what should have been a positively memorable and exceptional stay. Rest assured our executive management team are looking into how we missed this request. If we may be of further assistance, I cordially invite you to... More 

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