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Hilton Baltimore BWI Airport

Certificate of Excellence
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1739 West Nursery Road, Linthicum Heights, MD 21090
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Hilton Baltimore BWI Airport
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Hilton Baltimore BWI Airport
Hilton Baltimore BWI Airport
Hilton Baltimore BWI Airport
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302 reviews from our community

Traveler rating
    138
    80
    53
    21
    10
See reviews for
50
59
17
147
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • All months
    (302)
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    (108)
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There are newer reviews for Hilton Baltimore BWI Airport
See the most recent reviews
York, United States
1 review
5 of 5 stars Reviewed March 11, 2014

Such a warm, pleasant and clean place to stay. Staff is wonderful. One can feel relaxed stress free and safe. If you forget something the staff will make every effort to find a replacement. I rate accommodations based on Disney quality and this Hotel's Customer Service is right up there w/ Disney.

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Ruth H, I would like to thank you for the wonderful five star review that you have given us based on your recent stay. It was great to hear that you felt stress free and safe while staying at our hotel. Please come back and see us again soon. More 

Harrisburg, Pennsylvania
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 9, 2014

Stayed here before an early morning flight. Hotel was modern and comfortable, but the overall experience was not Hilton level. The pool was broken and despite having great food, the restaurant has awful management. It took like ten minutes for us to even get noticed. The food took forever because the chef was serving the food. Where was the waitstaff?... More 

Was this review helpful? Yes 1
Mechanicsburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 8, 2014

Stayed there before trip out of town. Staff were very good. Room above average. My problem was that some of the hotel's facilities are very dirty. Elevator, outside entrance and shuttle buses were all dirty. No excuse for that. Will probably not stay there again.

Was this review helpful? Yes 1
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Footlover78, I would like to thank you for submitting your review of your stay and also to apologize for the condition of the shuttles and the elevator during your stay. I have shared your comments with my Executive Housekeeper so that we stay on track with the scheduled maintenance and cleaning of those areas to ensure future guests do... More 

Stafford, United States
1 review
5 of 5 stars Reviewed March 7, 2014

This hotel is very convenient if you are catching an early flight out of BWI and live a considerable distance away. Don't worry about DC morning rush hour delaying your arrival at the airport. Stay at Hilton, sleep in and catch the shuttle to the airport. Leave your car at the hotel instead of one of the long term lots.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Shawn F, It appears that the park and fly package is the way to go for you. I am glad that the shuttle service to the airport and the ease of leaving your car with us helped make your travel plans go smoothly. Thanks again for staying with us More 

Lithia Springs, Georgia
1 review
5 of 5 stars Reviewed March 7, 2014

Excellent hotel which was close to the airport. Very convenient and the best breakfast menu. Great food. I would definitely stay again if in the area. This is everything and more I would expect from a Hilton property.

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Debra B, Thank you so much for the wonderful five star review!!!. It was great reading that you enjoyed the food and the hotel so much and that we meet your expectations of a Hilton property. More 

Falls Church, Virginia
Contributor
14 reviews 14 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 7, 2014

The bar/restaurant was in the process of changing menus. We stayed on Thursday and the following Monday and everyone who worked there was still unsure what they had to offer. The service was lacking, we had to sit at the bar as at least two servers ignored us sitting at a table in the bar. The hotel part of our... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Kabirge, Thank you for taking the time to make me aware of the dining experience you had in our hotel during your stay. I have forwarded your review to my Food and Beverage Director so that he can meet with his team on ways to improve service. Thank you again for letting us know where we failed you as... More 

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 6, 2014

Stayed here before an early AM flight, very nice lounge, a lot more food choices than normal and complimentary beer (not honor bar). Ate at the lobby bar, food was OK at best. Room was large and clean, would stay again.

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Boston MA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

I had to come in early for business because of a storm so I decided to stay at the hotel and it was fantastic! The fitness center was amazing!!!!! The room service and restaurant were great! I never left for the four meals I had there. I travel often for work, and this will be my go to hotel for... More 

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Alexandra B, Thanks for making us your go to hotel in Baltimore. It was great to know that you enjoyed your room and the food served from Acqua during your stay as we were happy to accomodate you and really appreciate the five star review that you gave us so please know that look forward to your return. More 

Groton, United States
1 review
5 of 5 stars Reviewed March 3, 2014

The staff was great. They were friendly and very helpful. The room was clean and comfortable. The price was good. I wish we could have stayed longer to take advantage of the facilities!!! What more could you ask for!!

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Richard C, Thank you for taking the time out to submit your review of your recent stay with us. We are very excited about the five star review you gave our property and hope that you can stay with longer on your next visit to Baltimore. More 

Niceville, United States
1 review
5 of 5 stars Reviewed February 26, 2014

Accommodations always comfortable, easy access to meeting location, and airport. We stay as a group that helps to minimize rental cars and provides minimal driving distance to/around airport. Always pleased with service and accommodations.

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear LisaB, Thank you for staying with us and submitting this great five star review of our hotel. It is nice to hear that your group enjoys this location and it works out for you and I hope you continue to stay with us. More 

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