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Hilton Baltimore BWI Airport

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1739 West Nursery Road, Linthicum Heights, MD 21090
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Hilton Baltimore BWI Airport
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Hilton Baltimore BWI Airport
Hilton Baltimore BWI Airport
Hilton Baltimore BWI Airport
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315 reviews from our community

Traveler rating
    143
    81
    55
    24
    12
See reviews for
52
61
18
153
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Baltimore BWI Airport
See the most recent reviews
Shippensburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It's a great choice close to the airport in Baltimore. Service is excellent, all the basics you expect from a good hotel are there; with a good location, comfortable bed. It's 35 minutes away from downtown, but so is the airport.

Review collected in partnership with Hilton Hotels & Resorts

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HURLOCK
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was very clean and quiet. I did need to ask for coffee cups from the front desk, we had coffee/sugar/creamer but no cups. Our shuttle to the airport was very quick. Coming back we called for the shuttle and it showed up at the airport within 5-10 minutes. Our driver was very friendly, drove us right to our... More 

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Orlando, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is in disrepair. We could not get into our room when we arrived because the lock was broken. The closet doors would not open. The luggage rack was broken. In the bathroom, the fan did not work so the wall paper was peeling off the walls. The hooks were coming out of the back of the bathroom door.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Warrenton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff were very attentive to my needs and considered me their only priority until my needs were satisfied. The overall appearance was a warm welcoming effect. Service to the airport terminal was quick and easy to schedule.

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Michael P, Thank you submitting your review of your recent stay with us. We appreciate your comments and kind words regarding the staff and services you received while at the Hilton Baltimore BWI, we look forward to your return. More 

Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The BWI Airport Hilton was a good place to stay. I was there during the Baltimore downtown riots so I didn't see much of the downtown area but the airport location was great. The hotel was updated, clean and the staff was friendly and helpful. The restaurant food was excellent and room service was quick, the food hot when I... More 

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Chris H, Thank you for staying with us while in the Baltimore area. We appreciate your kind words and comments regarding the services we offer to our guests. More 

Fayetteville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the Baltimore Airport Hilton. The lobby and the rooms were lovely. It was pleasant and convenient. It was easy to get the free shuttle even late at night. If we return, I would stay at the Baltimore Airport Hilton again.

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Helen E, Thank you for staying with us and submitting a review of your experience. We appreciate your kind words and look to see you again very soon when you return to Baltimore. More 

United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay here. Great value. The staff could not have been more helpful. The food was really good there and the prices were good. The hotel was very busy the weekend that we stayed and still the hotel was kept clean.

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Susan J.M, Thank you for the lovely review of your recent stay with us. We look forward to your return to Baltimore More 

Austin, Texas
Top Contributor
67 reviews 67 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had to call the hotel four times before the shuttle actually showed up. Meanwhile every other hotel shuttle passed 2-3 times! The room was huge but the cleaners had left stuff in the room and had to come get it. The executive floor breakfast was decent. Overall not impressed. I'll likely stay at the Westin or aloft next time... More 

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Aronmarsh, I apologize for the delay in shuttle service as it should only take 10 minutes to pick up a guest from the airport and return to the hotel. I am sharing your review with my transportation team so that they know how they impacted your stay and we will do better in the future. More 

Morristown, NJ
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice property, fairly new so it's in good shape. Very close to the airport which is good. The restaurant leaves a lot to be desired with both the food and staff (average at best). Front office staff is nice but they always seemed frantic when we interacted with them. Maid staff is kind of disaster. Cleaned the room ok but... More 

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Rob T, Thank you for submitting your review of your stay with us. It appears we have some work to do and I will be sharing your review with my department heads so that we can correct the issues that made your stay unpleasant. More 

Port Chester, United States
1 review
2 of 5 stars Reviewed 5 weeks ago

What more do I say they clean the room but they leave a disgusting plugged filter in the HVAC unit for me to breath. It obviously hasn't been changed in months, just find it funny that this is where they skimp. I will always check filter in future and have a bad taste about Hilton now.....

Review collected in partnership with Hilton Hotels & Resorts

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Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review

Dear Jeffrrey F, Thank you for taking the time to submit your review of your recent stay. I have shared your comments with my Chief Engineer regarding the filters and he has implemented an plan to ensure follow up is being done on filter changes. Thanks again More 

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