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Doubletree by Hilton BWI Airport

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890 Elkridge Landing Road, Linthicum Heights, MD 21090
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1 room 1 adult
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Doubletree by Hilton BWI Airport
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1,011 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton BWI Airport
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Melville, United States
1 review
3 of 5 stars Reviewed October 15, 2013

Good: Clean, tasty cookies for free, quiet, helpful staff Bad: Wi-Fi worked only in bathroom, no signal in the room. HVAC is old with manual knob, which does no respond really. It's either pumping hot air making room a sauna, or blows cold air. No thermostat. Breakfast is $15.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vyacheslav M
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Vyacheslav M, Thanks for the review. We are pleased to offer complimentary WIFI throughout the entire hotel. I am sorry to hear that it didn't work in your guest room. Hilton has partnered with AT&T to provide WIFI which includes 24 hr techinal support to handle any type of connection issue. Thanks for mentioning the clean hotel. We know... More 

Idaho Falls, Idaho
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed here because I actually walked to the restaurant and lounge from another hotel nearby and enjoyed the happy hour and a very low-cost heavy hors d'œuvre buffet on Wednesdays. This time, I thought I could check in, eat and drink and then relax Well, to my surprise there was none of that this time and they looked at me... More 

Helpful?
Thank Groeda
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

More 

Rocklin, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

Been travelling on business for 3 weeks and 2 of those weeks have been at this Doubletree and I have to say-they are the most relaxing 2 weeks. This property was clean, the staff extremely accomodating and friendly and very attentive. Dee Dee and Simi were more than helpful -as I had many more face to face interactions with both... More 

Helpful?
1 Thank Tammie D
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Tammie D, Thanks for the review! Your comments make 2 in a row for Dee Dee and Simi. I am so glad we could sign you up for HHonors. You are well on your way with earning HHonors points and miles with the best hotel loyalty program available. Thanks for choosing Doubletree by Hilton BWI. More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed October 10, 2013

This location was very convenient to our technical training class. It is well maintained and they do respond to your maintenance requests. The food was good, and the bar staff and service was wonderful. But we cannot give enough praise to Dee and Simi at the frontdesk. They made us feel at home for two weeks.

Helpful?
Thank Mark D
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Mark D, Thanks for the review! Dee Dee and Simi are 2 of our shining stars, they are both passionate about customer service. I am glad we could give you a little home away from home while you stayed with us. Thanks for choosing Doubletree by Hilton BWI. More 

Buffalo, United States
1 review
3 of 5 stars Reviewed October 10, 2013

Hotel lobby clean, customer service great, bed linen not so fresh and smelly. I asked a female housekeeping staff member if my bed linen could be changed with my room cleaning. She said yes and appeared to write my request on a piece of paper. I returned to my room that evening from a wedding reception, exausted and found my... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rachel J
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Rachel J, Thanks for the review. We could have handled your situation much better. I am sorry the sheets weren't changed. Rest assured, I have shared your experience with my Executive Housekeeper. I hope you had great time at the reception. Thanks for choosing Doubletree by Hilton BWI. More 

Chicago, United States
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 8, 2013

This location is very convenient to BWI and the surrounding office parks. The hotel is well maintained. The rooms were quite nice. The hotel offers a shuttle to the terminal. The driver,Bob was very friendly and helpful. The rate was reasonable. I look forward to my next visit to this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank James W
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear James W, Thanks for the review! We love winning over loyal guests. I am thrilled to read you will be back. Bob is a wonderful, hard working man. I am honored to have him on our team. Thanks for recognizing him and thanks for choosing Doubletree by Hilton BWI. More 

Norman, Oklahoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

It was amazing just how many services were offered to us at the BWI Airport Doubletree. The bus driver who picked us up offered to take us to dinner and pick us up and he did an excellent job! We got lost on the light rail going back to the Hilton and the front desk clerk answered the phone many... More 

Helpful?
1 Thank annieb1234_10
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear annieb1234_10, Thanks for the survey! Front Desk, Shuttle, Restaurant, Coffee Shop--you experienced many of our services. We strive hard to deliver value and great customer service. It sounds like mission accomplished. Thanks for choosing Doubletree by Hilton BWI. More 

Ardfert, Ireland
1 review
5 of 5 stars Reviewed October 5, 2013

I stayed at the Doubletree at BWI airport, Baltimore, Maryland, for 2 nights. Pierre Boutin at the reception desk was our first staff encounter. We asked for a change to a double room which he granted at no extra charge. We neglected to cancel one reservation which we would have been charged for at many hotels, but Pierre recognized that... More 

Helpful?
Thank Sandra H
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Sandra H, Thanks for the survey! Pierre is one of our best. We appreciate the recommendation to fellow travelers. Thanks for choosing Doubletree by Hilton BWI. More 

Pittsburgh, Pennsylvania
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 2, 2013

I first reviewed this hotel over a year ago and was extremely impressed back then. I didn't think it could get any better but believe it or not, IT HAS!!! I have been staying a few times a month and the thing that separates this property from others is the wonderful staff. 1)Pierre - he is always there to help... More 

Helpful?
Thank Michael B
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear PittPoker, Thanks for the review! I really appreciate your kind words about me and my team. I wish you royal flushes. Thanks for continuing to choose Doubletree by Hilton BWI. More 

Annapolis, Maryland
1 review
5 of 5 stars Reviewed October 1, 2013

Mike Rowe was a pleasure to work with at check in. My boyfriend and I enjoyed the Romance Package which included champagne, two breakfast coupons, and late check out. Our overall experiences at the Doubletree by Hilton BWI Airport keeps us coming back for a weekend getaway.

Helpful?
Thank Brittnay W
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Brittany W, Thanks for the review! Good for you for keeping the romance going. Our "romance package" is great for couples looking to connect and relax on the weekends. I am glad we've won your loyalty. I wish you many more romantic returns to the Doubletree by Hilton BWI. More 

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