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Doubletree by Hilton BWI Airport

Certificate of Excellence
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890 Elkridge Landing Road, Linthicum Heights, MD 21090
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Doubletree by Hilton BWI Airport
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Doubletree by Hilton BWI Airport
Doubletree by Hilton BWI Airport
Doubletree by Hilton BWI Airport
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911 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (911)
  • Mar-May only
    (282)
  • Jun-Aug only
    (263)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (167)
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There are newer reviews for Doubletree by Hilton BWI Airport
See the most recent reviews
Atlanta, Georgia
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 16, 2013

This is a good location near the airport, possibly 5-10 mins by car. I had two meals in the restaurant and used room service a couple times. I wasn't feeling well towards the end of my trip and was craving "comfort food" so I asked if they could send me up a grilled cheese. No problem! The pool looked nice... More 

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear LimpingHiker, Thanks for the review. I am glad we could get you grilled cheese. As we say here at the hotel, "consider it done!". Friendly staff, good food and clean rooms. Yep, that's us! Thanks for choosing Doubletree by Hilton BWI. More 

Harrisburg, Pennsylvania
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 16, 2013

We stayed here for the park, stay and fly package we booked through Buy Reservations.com. Overall a very average experience. Hotel had us coming in the night before and no reservation for the night we had booked. they put us in the wrong room (1 bed) and we had requested a room with 2 beds. the first room had stains... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear LM77, Thanks for the review. Your stay was not up to snuff; we are better than that. On behalf of the team, I apologize for the issues you encountered. We would welcome a second chance! Thanks for choosing Doubletree by Hilton BWI. More 

richmond va, United States
2 reviews
5 of 5 stars Reviewed June 13, 2013

this hotel was very clean, the staff was very accommodating, professional and courteous. we were very relaxed and did not have any apprehensions about security. they enabled us to have a perfect weekend getaway. we will definitely be staying there again whenever we're in that area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Derek M, Thanks for the review. I am thrilled to read that you will be back. I speak for the whole team when I say how much we love winning a guest's loyalty. Thanks for choosing Doubletree by Hilton BWI. More 

1 review
5 of 5 stars Reviewed June 11, 2013

I'm actually still here right now I just wanted to write a review. Everyone here is friendly and caring. The cookies were delicious and the room service was wonderful. I just wish we had a refrigerator! Ha! And get better basketballs for the court! ;)

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Aaron_Harvey, Thanks for the review. As you know, we jumped all over this! Since you mentioned still being in the hotel, we immediately located your room and brought a fridge. Also, I hope the newer basketball worked out better. As we say here at the hotel, "consider it done"! Thanks for choosing Doubletree by Hilton at BWI. More 

Alpharetta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 10, 2013

After having a terrifying experience in another hotel closer to a lacrosse tournament, my daughter and I walked into the Doubletree Hotel and was greeted with a smile by Desiree. She was more than accommodating to our needs. My stress and anxiety level were high but the warm cookies and a 40 minute nap helped the emotions disappear. I want... More 

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear cathy g, Thanks for the review! I appreciate you recognizing Frei, Josh, Desiree and Michael. All are great representatives of the hotel. I am sorry you had a bad experience at another hotel, but I am glad that if meant you came our way! Thanks for choosing Doubletree by Hilton at BWI. More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2013 via mobile

Super friendly staff!!! I stay here regularly and it doesn't matter what time if day I arrive!!! I am greeted with the same, pleasant attitude. This is refreshing as I travel for a living and don't always get to experience this level of customer service!!! I recommend this hotel over the many other choices in the BWI area.

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Swaguy, Thanks for the review! As a frequent traveler, you kudos mean all the more to us. We are so glad to provide some respite from the rigors of travel. Thanks for choosing Doubletree by Hilton at BWI. More 

State Line, Pennsylvania USA
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 6, 2013

A month prior to our visit we made reservation at this Doubletree and was disappointed that they did not honor our request for type of room. I might also mention that the cookie(s) offered were not warm. We stayed in a Doubletree in Florida several years back and their attitude and accommodations were right on - the Baltimore one seems... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear heidihope, Thanks for the review. Ouch! This one hurts. We pride ourselves on providing friendly customer service, so for you to say that Florida is better is a real signal to us that we didn't deliver our customary hospitality. Sometimes we need a gentle reminder to bring our "A" game each and every day. We will do better (and... More 

Westminster, Maryland
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed here overnight on our wedding night because it was close to BWI airport and we had an early morning flight to Jamaica. Oh my goodness, I wish we could have taken the bed home with us. This hotel is so cozy and comfortable. Very clean, as well. We were greeted pleasantly by the gentleman at the front desk... More 

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear chccamaro, Congrats on your wedding! I hope you had a wonderful honeymoon! Since you loved the bed so much you may want to check out this website: http://www.doubletreeathome.com/ where you can purchase all things Doubletree, from the bed, to linen, to terry, etc. Again, congratulations, and thanks for choosing Doubletree by Hilton BWI. More 

Henderson, United States
1 review
5 of 5 stars Reviewed June 3, 2013

My stay at the Doubletree by the BWI Airport is always a pleasant experience. Clean rooms, quiet location (despite being so close to the airport), professional and caring staff. I can't ask for anything better. I ONLY stay at this hotel and chain for that matter. They truly stand above so many hotel chains in every regard.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Marco S, Thanks for the review! We value your loyalty to Doubletree. You describe what we are all about: clean rooms, quiet hotel, caring staff. We look forward to seeing you again at Doubletree by Hilton BWI. More 

Camden, Delaware, United States
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 3, 2013

My wife and I recently had the privilege of staying at the Doubletree By Hilton Baltimore -BWI Airport in Linthicum, MD. The service that was provided to us was excellent. A minor preference incident was taken care of immediately. The Assistant General Manager apologized profusely about the mixup. After dinner we were surprised to find a gift in our room.... More 

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear John R, Thanks for the review! I appreciated your email as well. Frei is an extraordinary woman and a true hospitality professional. Thank you for recognizing her and thanks for choosing Doubletree by Hilton at BWI. More 

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