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Doubletree by Hilton BWI Airport

3.5 of 5 890 Elkridge Landing Road, Linthicum Heights, MD 21090
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Certificate of Excellence 2014
Doubletree by Hilton BWI Airport
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Doubletree by Hilton BWI Airport
Doubletree by Hilton BWI Airport
Doubletree by Hilton BWI Airport
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729 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree by Hilton BWI Airport
See the most recent reviews
Delaware
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 22, 2013

Since we live a 3-hr drive away from the excellent BWI airport we usually book (via Priceline bidding) a 3-star or higher airport hotel to make early morning flights or late evening arrivals less stressful. Since this Doubletree hotel - like several other upscale BWI hotels - offers even long-term parking for guests for only $6 a day the savings... More

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear askjens, Thanks for the review! I think you can tell that we treat every guest with care, no matter the rate or where you made your reservation. All get the same great service and attention! As we say here at the hotel, "Consider it Done". Thanks for choosing Doubletree by Hilton BWI. More

Medfield, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 22, 2013

Upon first impression, this seems like a nice hotel, even if it is a bit out of the way from BWI. But upon closer inspection, this place is dirty and rundown. The carpets looked like they hadn't been vacuumed in days. Worst of all, when I got into bed, I felt something in the sheets. Turns out it was a... More

Was this review helpful? Yes 3
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

SoxFan2004, Thanks for the review and congrats on the World Series. I think you can tell from fellow travelers' reviews that your experience was not typical of the high level of cleanliness and service we typically deliver. I have shared your comments with the Housekeeping team. On behalf of the entire team, I apologize for the issues you encountered. Please... More

SAINT LOUIS, United States
2 reviews
3 of 5 stars Reviewed October 22, 2013

Foam pillows requested at noon not received until the next day. Refrigerator request- all were taken and none available. Recycling is for appearance, but not done. Everything goes in the same bin. Charges over $1 for a bottle of water and no free morning coffee or tea in the lobby like most other hotels. Restaurant was Good and Fast

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Bruce F, Thanks for the review. You bring up some excellent points. No matter how good we are, you remind us that we can always be better. And we will get better! Thanks for choosing Doubletree by Hilton BWI. More

Nashville
Reviewer
3 reviews 3 reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 20, 2013

On October 7th I was laid over in Baltimore do to weather and had to catch a morning flight. I was on a quick Business Trip and needed to go to Wal Mart to pick up personal items (Toiletries, Clothes, etc.) since my luggage went on to my final destination. The nearest Wal Mart was15-20 minutes away and too far... More

Was this review helpful? Yes 1
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Eric R, Thanks for the review! Here at Doubletree BWI we understand that travel can be rigorous. I am so proud of TK for helping you. He is a true hospitality professional! Thank you for recognizing him and thanks for choosing Doubletree by Hilton BWI. More

Bel Air, Maryland
1 review
4 of 5 stars Reviewed October 20, 2013

We stayed here as a family before an early morning flight. They offered a park and stay package that covered our parking for a week and shuttle service to and from the BWI Airport. Rooms were clean and comfortable. We did not hear airport noise or other noises in the room. The staff was friendly and courteous and replied promptly... More

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Traveler6010, Sounds like we won another loyal customer! Thanks for the review. We are fortunate to be located away from runway noise, which means no planes above. Our park and fly packages are some of the most affordable in the area, I am glad you took advantage. Thanks for choosing Doubletree by Hilton BWI. More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2013

Pros: Near airport, free shuttle, great in-house restaurant and quiet rooms. Cons: Other than the front desk staff, no one spoke English. The staff person at the hotel's snack/convenience store was friendly, but knew very little English when asked a question. Also, slight water damage on ceiling of room, broken/unsafe electrical socket behind bed and finicky shower temps. But overall... More

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Ryan405, Thanks for the review. Glad to read you would say again! We immediately addressed the ceiling. Thanks for posting good information; your satisfaction is important to us! We look forward to seeing you again at the Doubletree by Hilton BWI. More

Martinsburg, West Virginia
Top Contributor
63 reviews 63 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 17, 2013

Stayed here overnight pre-flight and parked car for 14 days. This is the same rate as parking at the airport for that length of time. Hotel is first class and the arrival cookies delicious. Rooms are superior and beds super comfy. Shuttle to and from airport is convenient. Just a few miles away is the wonderful Arundel Mills Mall and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Kathryn P, Thanks for the review! At $6 a day for parking, we can't be beat. Also, you mention our proximity to Arundel Mills. We are a quick 9 miles from Maryland Live Casino and surrounding mall and restaurants. Great location, great product, great services--that's Doubletree by Hilton BWI! More

Miami Beach, Florida
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 17, 2013

The Hilton Doubletree near the airport is a cost effective way to stay near Baltimore and Annapolis. Given the great highway system, the location is surprisingly accessible to both cities and their attractions, while enjoying high quality lower priced accommodations, The staff was friendly and as always, the cookies were good. Parking for guests is free which is a great... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear fun2travel33140, Thanks for the review. Yes, our hotel is easily accessible to 195, 295, 95 and 97. We strive hard to deliver a great product and stellar service. This means value! Thanks for choosing Doubletree by Hilton BWI. More

Brighton, New York, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 15, 2013

My wife and I stayed at the BWI Doubletree as part of a wedding party and found it very disappointing. Check in was polite, but staff failed to check to give us our hostess prepared welcoming bag with schedules, snacks etc. The request for assistance with baggage (we drove in) was pointing to the very heavy, beautiful brass carts. Fine... More

Was this review helpful? Yes 2
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Julian Y, Thanks for the review. I truly believe that listening and responding to feedback is the best way we can improve. You have given me lots of good information and plenty to work on. We handle all types of business from weddings to corporate, tour groups, government and associations, just to name a few. We strive to meet... More

Melville, United States
1 review
3 of 5 stars Reviewed October 15, 2013

Good: Clean, tasty cookies for free, quiet, helpful staff Bad: Wi-Fi worked only in bathroom, no signal in the room. HVAC is old with manual knob, which does no respond really. It's either pumping hot air making room a sauna, or blows cold air. No thermostat. Breakfast is $15.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Vyacheslav M, Thanks for the review. We are pleased to offer complimentary WIFI throughout the entire hotel. I am sorry to hear that it didn't work in your guest room. Hilton has partnered with AT&T to provide WIFI which includes 24 hr techinal support to handle any type of connection issue. Thanks for mentioning the clean hotel. We know... More

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Additional Information about Doubletree by Hilton BWI Airport

Address: 890 Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton BWI Airport 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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