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Doubletree by Hilton BWI Airport

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890 Elkridge Landing Road, Linthicum Heights, MD 21090
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Doubletree by Hilton BWI Airport
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Doubletree by Hilton BWI Airport
Doubletree by Hilton BWI Airport
Doubletree by Hilton BWI Airport
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839 reviews from our community

Traveler rating
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    111
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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There are newer reviews for Doubletree by Hilton BWI Airport
See the most recent reviews
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2014

Usually my adventures with planes, trains and automobiles gets me in and around with hotels and meetings in between. Not this time....I checked in for two nights and didn't leave. Great service, good food and nice staff. Great open workspaces and the attentive lobby staff always asked what we needed if anything. Will need you guys soon again!

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear FDtravelguy, Thanks for the review! When you need us again, we will be ready. Thanks for choosing Doubletree by Hilton BWI! More 

Haverford, United States
1 review
4 of 5 stars Reviewed April 16, 2014

Overall very satisfactory. Bathroom was a tad retro but clean and frightfully adequate. Room was clean, comfortable and very well laid out. Dinner was a bit slow but breakfast more than made up for it. Would stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear David B, Thanks for the review! I am so glad to read you would stay again. We love winning loyal guests, so we look forward to seeing you again at the Doubletree by Hilton BWI. More 

Newnan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed April 16, 2014

When I arrived in my room, the bed appeared that someone had been laying on it watching TV. The TV remote was on the bed. Papers from hotel were on the night stand but were not in order. Looked like someone had just thrown them on the stand. Called front desk and they moved me to another room. When I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear James M, Thanks for the review. Your room was not up to our usual standard, so thanks for sharing about your experience. Rest assured, we will use your comments to help us improve. We take your feedback seriously! I have shared your comments with my Executive Housekeeper-- we need to do better. Thanks for choosing Doubletree by Hilton BWI. More 

Baltimore, United States
1 review
3 of 5 stars Reviewed April 14, 2014

We ordered 3 meal through room service. My food arrived cold. there was only one set of napkins and flatware. I had to call three times to get the problems remedied. The following night we ate in the dining room. We we pushed to have their event special and had to request real menus twice. Our server was overwhelmed and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Karen F, Thanks for the review. We always welcome all types of feedback, because we know that listening and responding to issues is the best way we can grow! Your experience was not typical of the high level of service we strive to deliver. I have shared your review with my Restaurant Manager. We need to do better! Thanks... More 

OMAHA NEBRASKA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

very very friendly staff. if you are visiting DC it was absolutely perfect. shuttle took us to the train, got on, short train ride to union station and there u are in the heart of DC. everything was perfect!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Sharon M, Thanks for the review! It sounds like you took advantage of our great location with proximity to both Baltimore and Washington DC. Thanks for choosing Doubletree by Hilton BWI. More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2014 via mobile

After a long day of flying across country it is so nice to walk into a hotel and be greeted by a friendly smile! Michael provided excellent customer service at the front desk. He was willing to talk to customers even when it was late and dealing with other people. He was clear when explaining where rooms are, shuttle times... More 

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear SWAStew, Thanks for the review! We love our partnership with Southwest. Thanks for recognzing Mike, he is one of our best. I wish you safe travels- we look forward to seeing you again at Doubletree BWI. More 

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

Nice, full service, clean hotel. Outstanding service from the front desk. I had made a mistake on my reservation and Mike R. and Frei bent over backwards to take care of me. The hotel itself is nice, clean, modern rooms, and good food in the restaurants. If you need a hotel in the vicinity of BWI Airport, I would highly... More 

Was this review helpful? Yes 2
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear CptSlow717, Thanks for the review and thanks for recognzing Frei and Mike. They are true hospitality professionals. Your recommendation to fellow travelers means the world to us. Thanks for choosing Doubletree by Hilton BWI! More 

Louisville, United States
2 reviews
4 of 5 stars Reviewed April 9, 2014

Great hotel - good amenities. comfortable stay. Ideally located to BWI airport - Easy access to Baltimore or DC as well as other locations in the area. Rental car a must - but no charge for parking. Had a dinner at the Inner Harbor, Baltimore- Early flight next morning - great location - easily returned rental car and got to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Tammie Z, Thanks for the review! It sounds like you had a great visit to "Charm City". We hope to see you again at Doubletree by Hilton BWI. More 

owings, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2014

The stay was excellent and the staff was very friendly. The food in the restaurant was good and the rooms were quiet. The staff was extremely kind and just an enjoyable experience. I would definitely recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Patti D, Thanks for the review! Quiet rooms, friendly staff, and good food......that's us! Thanks for choosing Doubletree by Hilton BWI. More 

Fort Worth, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2014

This is an excellent hotel. It is close to BWI. It is normally reasonably priced. The breakfast is good. The hotel staff is always been corteous and highly professional. I would strongly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review

Marvin B, Thanks for the review! I appreciate your kind comments and recommendation to fellow travelers. Thanks for choosing Doubletree by Hilton BWI. More 

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