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Doubletree by Hilton BWI Airport

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890 Elkridge Landing Road, Linthicum Heights, MD 21090
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1 room 1 guest
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Doubletree by Hilton BWI Airport
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935 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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There are newer reviews for Doubletree by Hilton BWI Airport
See the most recent reviews
Killeen, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2014

I experienced several problems during my stay I will try and list them in order. 1. The famous Double Tree cookies where burnt. 2. There is no one to great you at the restaurant to seat you, a please seat yourself, or a please wait to be seated sign. I ate dinner there three nights and every night I saw... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Zachary P, Thank you for choosing Doubletree BWI for your recent stay. Thank you for also taking the time to complete a honest survey about your experience. Please know that we take every account equally serious and try to learn from guest feedback when provided. We have addressed the issues you mentioned in your survey within the different departments.... More 

Gun Barrel City, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

Just wanted to tell you how helpful and freindly you front desk person, Mike Rowe, was. He was very informative and just a nice experience. Thank You Mike!! I would definately recomend this hotel to friends and family based on Mikes smile.

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Missi B We sure appreciate you taking the time to complete a survey after your recent stay with us. I'm happy you enjoyed the hotel and our staff's willingness to offer personal experiences to create a rewarding experience for your during your stay. Thank you for choosing Doubletree BWI More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 5, 2014 via mobile

Service was EXCELLENT! Front desk was chipper and friendly Mike & Stephen were rays of daily sunshine!:). Bonnie and Cody were on it with room service and quite helpful! I enjoyed the stay and was most surprised by all the staff that greeted us no matter what they were doing.

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Nichol M Thank you for choosing Doubletree BWI for your recent trip to the BWI area. Thanks also for taking the time to complete a survey recognizing the stellar service received from our team members. We are very happy they are part of the team - I will share your accolades with them. More 

Strongsville, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

Mike Rowe at the front desk is awesome, friendly and helpful. The hotel also had a great breakfast and very clean rooms. Restaurant and bar look nice as well.........................................................

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Don M. Thank you for choosing Doubletree BWI for your recent business trip. Thank you also for taking the time to complete a survey. Like you, we're happy that Mike is part of our team. He makes a lasting impression and I will share your kudos with him and the rest of the team! More 

Linthicum, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

The staffing at Doubletree were so friendly and helpful. My parents are an elderly couple and they made them feel very special. The cookies were a nice treat and my parents truly enjoyed the service staff at the restaurant. Gym was clean

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Valerie A. Thank you for choosing Doubletree BWI for your recent stay and for your kind review. We look forward to seeing you when you are next in the area. More 

Montgomery, Alabama, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

Missed a flight on Saturday and was referred to this Hotel by a staff member. Ms. Frei was very polite (the cookie was delicious, by the way) and helped me find a room quickly. My plans suddenly changed as they re-routed me to a flight on the same night. Ms. Frei helped me out quickly, was able to offer a... More 

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Tony B Thank you so much for your kind review. Your encounter with Frei is the very reason we love her! As you experienced, the staff here is friendly and accommodating and willing to do what is needed to make you happy. Please come see us when you're back in town!!! More 

Englewood, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

Excellent stay great service. Very helpful staff. Rooms were clean. Location is perfect for DC or Baltimore. Would recommend Hotel and will stay again when in area. Everything that we could have hoped for in a hotel was experienced at this particular location!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Joyce C Thank you for choosing Doubletree BWI for your recent stay and for taking the time to complete a survey. Our hotel is perfect for DC/Baltimore visit and we're glad you got a taste of our hospitality and those fabulous Doubletree Cookies! More 

Baltimore, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2014

i found this hotel to be great!! The food was superb! I felt like the food was from another place! I met someone there named Lev too. He was very nice. He made sure I had everything I needed in order to stay comfy!

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hi Tashawna F Thank you for choosing Doubletree BWI for your recent stay and for taking the time to complete a survey. Lev is a gem isn't he! I'm glad you got a chance to experience some of what the hotel has to offer and look forward to your next visit! More 

Ephrata, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 26, 2014

this hotel has to be awarded the WORST Double Tree we have ever stayed in. Numerous problems exist with the rooms (faucets don't work properly, electrical outlets in lamps do not work, dining room service less than sterling, business center has computers that can't print documents on the attached printer, rooms not properly configured (missing baggage racks, etc. and management... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 5
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Robert K. Thank you for staying at Doubletree BWI and taking the time to respond to a TripAdvisor survey. Your comments about the missing/non-working items from your room were well received and I see that the agent you spoke with did not charge you for the stay in an effort to make it right. We take guest concerns very... More 

Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

Found the hotel and the staff to be very courteous and extremely helpful. From the moment we checked in the staff, bellman, manager were all very nice and really aimed to make you feel comfortable. In particular, the front desk manager, Mike Rowe, went out of his way to help. We will definitely be back on our future visits.

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear vbtravelSC, Thank you for choosing Doubletree BWI as your home base for your visit to the Baltimore Area. Thanks also for taking the time to complete a survey. We're happy you enjoyed your stay with us! More 

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