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Doubletree by Hilton BWI Airport

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890 Elkridge Landing Road, Linthicum Heights, MD 21090
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Doubletree by Hilton BWI Airport
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895 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (895)
  • Mar-May only
    (282)
  • Jun-Aug only
    (247)
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  • Dec-Feb only
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There are newer reviews for Doubletree by Hilton BWI Airport
See the most recent reviews
Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Front Desk staff was very polite and able to help me get the best rate during my stay. Joyce W. was also able to offer advice on allowing for the proper amount of commute time to make it to my appointment in DC on time. The room is very clean and comfortable, I will definitely aim to stay here at... More 

Was this review helpful? Yes 1
Edward B, Manager at Doubletree by Hilton BWI Airport, responded to this review

I want to thank you thank you for your wonderful feedback. Your recognition of our staff is much appreciated and I am glad that the service that was provided left a wonderful impression. I will be sure to pass along your kind words to Joyce for her hospitality. We are conveniently located between both DC and Baltimore. Thanks again for... More 

Michigan
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel a lot. The bar is pretty good. The restaurant has friendly staff and decent food. The front desk is usually great. The rooms actually looks nice and are kept clean. I'd give all those things a '5'. The room fan is loud for my taste. Some people like the white noise. I'd prefer silence and... More 

Was this review helpful? Yes
Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The building and furnishings itself are very nice. Upscale. Probably great space for a function. But that's not why I was here. I came with 3 children under 7. We were two hours out and called to check on our rooms (we had two rooms (requested adjoining but did not get)) to see if they were ready for checkin. The... More 

Was this review helpful? Yes
Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Mike Rowe provided an incredible experience while my wife and I stayed at this hotel. All of his recommendations were spot on and he greeted us every time that we came back by asking how our outing was. He went above and beyond... And a special thank you to Anna Denisenko for her warm and welcoming personality. Both of these... More 

Was this review helpful? Yes 2
Edward B, Manager at Doubletree by Hilton BWI Airport, responded to this review

I want to thank you thank you for your wonderful feedback. Your recognition of our staff is much appreciated and I am glad that the service that was provided left a wonderful impression. I will be sure to pass along your kind words to Mike and Anna for their hospitality and great recommendations. Thanks again for choosing the Doubletree BWI... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Bonnie is terrific! She remembers me and knows I drink coffee with a straw!! She greets every guest with a smile and goes out of her way to deliver outstanding service. She takes time to recommend menu items and coffee to go.

Was this review helpful? Yes 2
Edward B, Manager at Doubletree by Hilton BWI Airport, responded to this review

I want to thank you thank you for your wonderful feedback. Your recognition of our staff is much appreciated and I am glad that the service that was provided left a wonderful impression. I will be sure to pass along your kind words to Bonnie for a job well done. Thanks again for choosing the Doubletree BWI and we look... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We picked this hotel on short notice and didn't really know what we were getting but trusted the Hilton name. Yep, good pick....it was great! The two things that stood out to us were the A+ customer service of the front desk staff (TeYondra) and the dinning room staff (Bonnie). Ms Bonnie provides service with a smile and tons of... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Really impressed with the customer service of the staff, especially Mr. Mike Rowe. He brings new meaning to leading by example. Love the decor and cleanliness or the rooms and dinning area. Definitely will be back when I'm visiting the area again. Thx guys & GOOD JOB!

Was this review helpful? Yes 4
Spring Lake, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel a few days before most of the group so we could enjoy Baltimore before the cruise. Upon arrival at the airport we had to wait for over 30 minutes for the shuttle and when it arrived the driver was not very friendly or helpful. He appeared as if we were interrupting him. He was in... More 

Was this review helpful? Yes 3
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Everyone aims to please. Bonnie provided great service in the hotel restaurant and the food was wonderful. Enjoyed good times sitting out at the larger than usual pool. Rooms were clean and hotel staff was great. I would have liked a refrigerator in the room.

Was this review helpful? Yes 3
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed May 27, 2015

I was charged with coordinating a series of project team meetings. Our teams flew in to BWI and were shuttled directly to the hotel. Their fast and convenient service was especially helpful in getting our teams in and out. The conference services team was fantastic. They were quick and accommodating to any last minute changes that I needed to make-... More 

Was this review helpful? Yes
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