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All 29 Linthicum Heights hotels

Doubletree by Hilton BWI Airport

3.5 of 5 Hotel   |   890 Elkridge Landing Road, Linthicum Heights, MD 21090
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Ranked #4 of 29 Hotels in Linthicum Heights
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
vbtravelSC Virginia Beach, Virginia
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728 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree by Hilton BWI Airport
See the most recent reviews
Ephrata, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

this hotel has to be awarded the WORST Double Tree we have ever stayed in. Numerous problems exist with the rooms (faucets don't work properly, electrical outlets in lamps do not work, dining room service less than sterling, business center has computers that can't print documents on the attached printer, rooms not properly configured (missing baggage racks, etc. and management... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Robert K. Thank you for staying at Doubletree BWI and taking the time to respond to a TripAdvisor survey. Your comments about the missing/non-working items from your room were well received and I see that the agent you spoke with did not charge you for the stay in an effort to make it right. We take guest concerns very... More

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Found the hotel and the staff to be very courteous and extremely helpful. From the moment we checked in the staff, bellman, manager were all very nice and really aimed to make you feel comfortable. In particular, the front desk manager, Mike Rowe, went out of his way to help. We will definitely be back on our future visits.

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear vbtravelSC, Thank you for choosing Doubletree BWI as your home base for your visit to the Baltimore Area. Thanks also for taking the time to complete a survey. We're happy you enjoyed your stay with us! More

Boulder, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is acceptable; the quality is comparable to a hotel which, 10 or 15 years ago, would have cost around $80-90 per night. If you approach it on that basis you won't be dissatisfied (and if you don't mind peeling paint on the ceiling).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Jason S, We hear you. We're working on improving the condition of the building so that our offerings appeal to all our guests. Thank you for taking time to complete the survey. More

Palm Bay, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is very old, remodeling can't hide the age. Bathrooms are extremely small. Restaurant is very very very expensive. Other Hilton chains offer complimentary breakfast, $15 for breakfast here, not in this life. Dinner? Way out of line for the limited offerings (who do you think you are Ruth's Chris?) My next visit to Baltimore I will stay elsewhere.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Michael H Thank you for choosing Doubletree BWI for your recent visit. Thank you also for completing a survey. We're sorry we did not live up to some of your expectations in terms of food prices but we hope that our service shone through. More

Marietta, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This DoubleTree near the BWI Airport has rooms which have out of date furniture and the bathrooms have mold and peeling paint on ceiling. The general condition of the lobby and floors is poor and the Restaurant foods is of very low quality and the restaurant service is worse - slow. General service is also slow, every seems to be... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello David E- Thank you for staying with us and for completing a survey. We appreciate you taking the time to leave a comment. Please know that we take your comment seriously and are working at improving the condition of the building and the level of attentiveness of the team here. We're known for great service so it is concerning... More

Bethesda, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

overall excellent -enjoyed our stay very much. Staying to attend a wedding and would have been nice if they had shuttle to wedding venue to(Celebrations on the Bay) as many people from wedding stayed at hotel include bride and groom. Otherwise, excellent.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Barbara S, It was our pleasure to be the host hotel for the wedding - I'm sure the event was lovely - and we're happy your enjoyed your stay with us. Thank you for taking the time to complete a survey about your experience. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Dirty! We found spiders. Service was horrible. They let a group of military man to get drunk and made the hotel their night club. At 3 am, one of them tried to open our door and ended up urinating in the ice machine. Staff do not have any control

Was this review helpful? Yes 3
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Dear Hurtadop, Thank you for staying with use and for taking the time to complete a survey. While it is painful to read reviews such as this, I have to put myself in your shoes and understand that going through a situation as you described is not one that I would enjoy. We find ourselves sometimes playing catch up when... More

Suffolk, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

We were only here for one night in town for a baseball game so didn't get to enjoy many of the amenities offered, but we did had an excellent stay. Every staff member we encountered was friendly and greeted us with a smile. The hotel itself is well kept inside and out. We would definitely stay here again the next... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello AngelaS, Thank you for staying with us and taking the time to complete a survey. I am happy to hear that our staff lived up to their reputation as being friendly and accommodating. Please come see us again when next you're in town! More

Sterling, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

the hotel was clean and the room was comfortable. the best thing going here is the staff. especially checking in with mike rowe. very informative, friendly, and personable. a very good asset for hilton bwi airport hotel.

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello Gary, Thank you for choosing Doubletree BWI for your 3-day stay in the BWI area. Thanks also for taking the time to complete a survey. You got the Mike Rowe treatment of friendly, personable service and the hotel provided you with a clean comfortable room. I'll tell Mike hello for you and we hope to see you on your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

Customer service is obviously the main goal at this hotel. No one could ask for more when it came to helpfulness as the whole staff asked if anything was needed. Breakfast staff especially cheerful, friendly, solicitous and efficient. Breakfast buffet was absolutely beautiful, tasty, abundant! I was extremely impressed by the staff's consistency, cheerfulness, helpfulness and have already recommended this... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Olive C, Manager at Doubletree by Hilton BWI Airport, responded to this review

Hello 460dorothyk, Thank you for choosing Doubletree BWI for your stay. It was our pleasure to host your 50th reunion. You hit the nail on the head - we aim to provide friendly service, attentive staff, and great accommodations. Looks like we hit all the points with you! More

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Additional Information about Doubletree by Hilton BWI Airport

Address: 890 Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton BWI Airport 3.5*
Number of rooms: 260
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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