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SpringHill Suites Baltimore BWI Airport

3.0 of 5 899 Elkridge Landing Road, Linthicum Heights, MD 21090
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SpringHill Suites Baltimore BWI Airport
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SpringHill Suites Baltimore BWI Airport
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270 reviews from our community

Traveler rating
    115
    92
    43
    12
    8
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93
53
26
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Augusta, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Just completed a one night stay here and I was extremely disappointed by the service we received. We had a problem with the toilet and called the front desk twice and no one came to fix it. It got fixed only after my husband saw a maintenance guy im the hallway by chance. On the way out the young lady... More

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Williamsburg, VA
Top Contributor
86 reviews 86 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were visiting in Baltimore for a day, and decided to stay at this hotel, as we got a very good senior rate. The room was fine, although the toilet had a bit of a leaking problem. No big deal, it did not disturb us, and they said they would fix it. The bed was comfortable, and the location was... More

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Williamsburg, Virginia
Top Contributor
171 reviews 171 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were visiting our son who lives nearby. Springhill Suites is convenient, clean, offers free WiFi and breakfast, and was comfortable. What more do you need? The staff seemed very nice, though we didn't need much. I must say the beds were VERY comfortable. The plumbing needed a little work, but we didn't notice it until late at night and... More

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Cherry Hill, NJ
Top Contributor
75 reviews 75 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped here for one night on a roadtrip from NC to NJ. For a quick one night stay on a roadtrip or before a flight out of BWI this is a fine choice but nothing about the location really sets it apart from other hotels. The rooms were clean and comfortable but had weird layouts. The breakfast was average.... More

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Waitman V, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

NJ Guest, We’re glad you had an enjoyable stay while visiting the BWI area. During our seasonal periods we perform enhancements to the property such as renovating rooms or during your visit replacing our hot tub. While it’s never our intent to inconvenience our guests we greatly appreciate your understanding of our limited pool hours during your visit. Sincere regards,... More

United States
Top Contributor
50 reviews 50 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is OK. it is a SpringHill Suites, not a full Marriott. The night desk staff seemed to have more on their mind than supporting the travelers who were staying here. Questions were not answered and check in was delayed while they chatted and worked through a large stack of papers. Day staff is very friendly and engaged.

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Waitman V, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

NHDad, Thank you for providing feedback regarding your recent stay. Providing our guests a delightful experience is our ultimate goal and based on your experience there’s opportunity for improvement with our evening team. I greatly appreciate your kind words regarding our day staff and will be sure to review your concerns with our operations team. The next time your travels... More

Ellos, Sweden
1 review
1 of 5 stars Reviewed October 19, 2014

Warning, do not use this hotel, they will ruin your stay and they do not even bother to take any responisbility but want the guest to pay for the hotels mistakes. They managed to lose all my clothes given for cleaning and wanted me to pay for the freight to get it bak to me.

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Waitman V, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

MR. Please accept my sincere apologies regarding the inconvenience experienced while using our dry cleaning service. To assist our guests on travel we provide same day dry cleaning service if clothing is provided by 9:00am for a same day return of 6:00pm Monday - Friday. Although clothing was provided after the cut off on Friday and understanding the sense of... More

Cape May, New Jersey
Top Contributor
58 reviews 58 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 17, 2014

The fun starts at check in. The one employee can not handle the rush of clients. The phone is ringing because there is no TV in the rooms. She says it is because of weather. The TV in the lobby Is working fine. Weather in guest rooms? When I get to my room and see the wobbly TV supported by... More

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Waitman V, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

Pete K, Please accept our sincere apologies for any inconvenience experienced during your stay. While it’s never our intention to provide guests a less than positive experience it’s clear based on your feedback we didn’t meet your or our own expectations during this stay. As you know there were severe storms that impacted the East coast. Knowing there would be... More

Israel
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2014

It's a very nice Hotel, well situated, very comfortable suites, with kitchenette. A nice swimming pool with Jacuzzi. Very friendly people. A nice included breakfast. Good parking space. Very clean. But although they recommend not to leave valuables at the room and offer safe boxes, there are none in the room and none in the reception. I was there for... More

Was this review helpful? Yes 1
Waitman V, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

Guest, Thank you for your positive words regarding our kitchenette, pool, breakfast, friendly associates and clean rooms. I will be sure to pass your kind words to our Housekeeping and Operations Manager to recognize our associates at the next team rally. I greatly appreciate your feedback regarding our internet and safe boxes. While we do offer safe boxes to guests... More

Asheville, North Carolina
Top Contributor
145 reviews 145 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

This place would have received a higher rating but the wireless Internet is the worst I've suffered with in a very long time (100 nights per year in hotels). Forget watching video--you can't. Room was nice, quiet, friendly staff, decent breakfast, and very accommodating shuttle service. Actually, BE AWARE that they will drop/pickup passengers anywhere in the area, so it... More

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Rory P, Guest Relations Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

Dear R C, Thank you for your comments. I am pleased you had an enjoyable stay with us. I do apologize for the inconveniences you experienced with our complimentary internet. I have shared your comments with our IT team so that they can investigate the issue. Thank you again for staying with us and we look forward to welcoming you... More

Waldorf
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

I stayed here overnight to catch a flight at BWI. The hotel was about 10 minutes from the airport. They also offer a shuttle bus. The check in process went smoothly and the front desk attendant was very friendly. The room was a little dated but okay. It had a sofa, king bed, desk, microwave and small refrigerator. The bed... More

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Waitman V, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review

Nikki, Thank you for your kind words regarding our shuttle service, check in process, breakfast and associates. Our team takes pride in serving our guests, providing comfortable accommodations and an overall positive experience. Kind regards, Waitman More

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Additional Information about SpringHill Suites Baltimore BWI Airport

Address: 899 Elkridge Landing Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Baltimore BWI Airport 3*
Number of rooms: 133
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Also Known As:
Springhill Suites Baltimore Bwi Airport Hotel Linthicum
Springhill Suites Linthicum
Linthicum Springhill Suites

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