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Hampton Inn Baltimore - Washington International Airport

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829 Elkridge Landing Road, Linthicum Heights, MD 21090
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1 room 1 guest
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Hampton Inn Baltimore - Washington International Airport
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704 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Baltimore - Washington International Airport
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 23, 2014

My husband daughter and I were scheduled for an 830 am flight from bwi to charleston sc for a cruise. We decided to stay at the hampton and reserved 2 beds for one night on the stay park fly program they participate in. Got their to check in. Had us in a room with one bed. Managed to find us... More 

Was this review helpful? Yes
Bridgett S, General Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Angela C, Thank you for your feedback. Here at Hampton Inn we strive to make every guest experience a wonderful experience, and unfortunately we missed the mark! I would like to invite you back to our hotel. We pride ourselves on the ability to "delight and serve." Your great experience with our shuttle is the type of service that we... More 

2 reviews
1 of 5 stars Reviewed September 23, 2014

The hotel does not do what their customers ask. I asked for a hotel room away from the elevators and ended u directly next to them, there were bug in our room, no carpet in the hallway (just loud dirty construction workers, glue and power tools with cords).

Review collected in partnership with Hampton

Was this review helpful? Yes
Bridgett S, Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Mrs. Stover, Thank you for speaking with me today, I apologize for the inconvienances that you experienced this past weekend. I just want you to know this is not our normal mode of operation and would love for you to come and give us another try. Please contact me directly if you have any other questions. Thank you, Bridgett More 

Southern Indiana
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed September 21, 2014

I cruised out of the Port of Baltimore and needed someplace to stay the night before after flying in. I normally cruise out of Florida. I booked this hotel because I'm a Hilton Honors member and it offered an airport shuttle. When hotels in Florida offer an airport shuttle they also will take guests to the cruise port for a... More 

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Waldorf, Maryland, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 18, 2014 via mobile

I am a Hilton Honors member so I travel Hilton properties across the country. This was one of the worst I have ever experienced. The hotel was loud. We could hear every word our neighbors was saying next door. The cleaning staff was loud every morning out I. The hallway even though we were trying to sleep. The hallway didn't... More 

Was this review helpful? Yes
Bridgett S, General Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Please except my apologizes for the issues you experienced during your stay. I would be so grateful if you have the time, to discuss your stay further, my email is bstoddard@vistahost.net or the hotels number is 410-850-0600. Thank you for your time and I hope I get the chance to speak with you. Bridgett Stoddard General Manager More 

placida, United States
1 review
4 of 5 stars Reviewed September 18, 2014

the help at this welcoming hotel went out of their way to be pleasant and very good at recommending places to eat= how to get there etc. the room was clean and I never had to ask for anything. all inaall a very pleasant experience. certainly can recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
GstSvcMgr, Guest Relations Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Rhoda R, Thank you for your feedback. Some people like to call the place where you check-in the "front desk." We like to call it our Welcoming Center! We always extend our most gracious means of service to all we serve! I am so glad we were able to delight and serve you. Please continue to spread the good news... More 

Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

What do you need in an airport hotel? 1) Close to the airport with an efficient shuttle - tick. You could walk to the airport. 2) good transport links - tick. The freeway is next to the hotel and Amtrak is even closer than the airport. 3) comfy beds and rooms - tick. Lovely mattresses, clean airy room, decent showers... More 

Was this review helpful? Yes
GstSvcMgr, Guest Relations Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Colin H, Thank you for your feedback. Do we love our guests?- TICK! Do we go above and beyond to create an experience- TICK TICK! Are our always pleased when a guest gives a fanatastic review of our hotel? TICK TICK TICK! Hampton Inn loves our guests! Thank you for your business. More 

York, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 17, 2014

Good hotel that is conveniently located by BWI. They also offer a complimentary shuttle to and from the airport while parking at their hotel. The drivers are very friendly and nice! The room was nice and shower was AWESOME. It could use a little more TLC in the cleaning department but not outright dirty. The one downfall was the insanely... More 

Was this review helpful? Yes
GstSvcMgr, Guest Relations Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Sarahjo23, Thank you for your feedback. Our complimentary 24-hour shuttle service has alway sbeen a big hit with our out-of-town guests! I'm very sorry that the Air Conditioner was so noisy. I have spoken with the Engineering department- the room has been fixed! I also spoke with the Housekeeping Manager so that she can make sure all of our rooms... More 

Urbana IL, United States
1 review
4 of 5 stars Reviewed September 17, 2014

We found this Hampton Inn to be right up there with others we've stayed at. A great place for the price. We loved that the free breakfast stayed open till 11:00 am. That gave us plenty of time to sleep in and get dressed and not have to hurry down in our pj's! ; ) They had a great variety... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GstSvcMgr, Guest Relations Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Keith C, Thank you for your feedback! On the weekends we believe all our guests should be able to snuggle up in our plush beds for as long as possible! Even if you wanted to wake up very early we offer a convenient Breakfast To-Go bag that is available everyday at 5:15am! We like to accommodate our early worms and... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

I really enjoyed staying at this hotel. I was allowed to check in early and help myself to breakfast upon arrival. The room was great. The beds are comfortable and the room was very clean. When I checked out the shuttle service took me to the airport right away. Everyone was very helpful and friendly I would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
GstSvcMgr, Guest Relations Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Geanna K, Thank you for your feedback. Our breakfast is amazing, especially when you are just getting in to our hotel from a long night of driving! We love to accomodate our guests whenever we can. Next time feel free to use our shuttle to go to our local restaurants. There are some great ones! Thank you for your business. More 

1 review
5 of 5 stars Reviewed September 9, 2014

We stayed at the Hampton Inn BWI the night before we cruised. We were able to leave our vehicles at the hotel while we cruised. Hotel Shuttle took us to the port. Easy process. Staff very friendly and helpful. The van driver (Damien) was very friendly. I felt safe with him driving and he wasn't upset with all the luggage... More 

Was this review helpful? Yes
GstSvcMgr, Guest Relations Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Leslie C, Thank you for your feedback. Our Park and Cruise and Park and Fly packages are wonderful. The idea of being able to sleep, catch our 24-hour shuttle to and from your cruise port or the airport is what thrills our guests everytime! I am so glad you had the opportunity to experience it. I will certainly pass your... More 

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