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Hampton Inn Baltimore - Washington International Airport

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829 Elkridge Landing Road, Linthicum Heights, MD 21090
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Hampton Inn Baltimore - Washington International Airport
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Hampton Inn Baltimore - Washington International Airport
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606 reviews from our community

Traveler rating
    280
    202
    67
    35
    22
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160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Baltimore - Washington International Airport
See the most recent reviews
Newton, Kansas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 13, 2014

We just finished a 6-night stay at this hotel. I would definitely recommend this hotel to other travelers, and I would not hesitate to stay here again. The staff was very friendly and professional, and our room was comfortable and clean. I was impressed with the breakfast each morning, as the menu varied from day to day, and the food... More 

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Hello! Thank you so much for choosing us here at the Hampton Inn BWI! Your review is quite lovely, and we truly appreciate your positive feedback. We're happy to hear that you enjoyed a variety of our complimentary amenities such as the breakfast and our 24-hour on demand shuttle service. I will pass your compliments along to our staff. As... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 8, 2014

This hotel was horrible. The hotel is old and dirty. It needs to be completely renovated. From the carpet in the hallways to the rooms I would not walk around without slippers. When we checked in our room my husband saw a bug. The staff is unprofessional. The air conditioners don't work right, either you're extremely cold our extremely hot.... More 

Was this review helpful? Yes 1
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Dear Janine, I am very sorry to hear that you had such an unpleasant experience with us; however, we are in the process of fixing all of those issues. Our hotel is in the beginning stages of planning a complete renovation, so the condition issues that you brought up will be addressed. However, our staff is extremely professional and guest-centric.... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed July 8, 2014

Every time I stay at the Hampton Inn, I feel welcome regardless of the time I get to the hotel. The staff is very friendly, patient, helpful and professional. The rooms are comfortable and clean. The atmosphere is very pleasant. The food area is clean, well organized and offers a good variety of food for breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Dear Enrique, Thank you so much for choosing to stay with us here at the Hampton Inn when you are in the BWI area! We really appreciate your feedback, and I am so happy to hear that our staff provides you with such a positive experience every time you stay with us. Have a wonderful day, and we look forward... More 

Raleigh, North Carolina
1 review
2 of 5 stars Reviewed July 8, 2014

I stayed after my connection was delayed, I dropped off my things and stepped out. Upon my return I noticed the drywall was separating and curving into the wall. The man at the front desk was very apologetic and gave me a new room. The TV in the new room had no signal and the faucet in the bath tub... More 

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Dear Matthew, I am so sorry to hear about your experience with us. I do not feel that your stay was a good representation of what we stand for, so if you could give us a call directly to the hotel and ask for a manager, we would be more than happy to try to rectify the situation for you.... More 

Glen Burnie, United States
1 review
5 of 5 stars Reviewed July 2, 2014

I have never had a bad stay at a Hampton Inn. My air conditioner was out and we needed a place to cool off. I rented the room for the weekend and had a wonderful time. The room was great, the staff was nice, and the price was excellent. I'm visiting family in August and I will be staying at... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Hello! Wow~so happy to hear that you had such a fun and memorable time with us here at the Hampton Inn BWI! Our team strives to make every guest's experience as awesome as yours. We truly thank you for taking the time to write a review because we love to hear that our staff is doing a great job. Thanks... More 

Hagerstown, MD
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 1, 2014

We have stayed at this pleasant Hampton Inn on several occasions when we are flying out of BWI or taking Amtrak. It is ideally located for both, and the staff is very pleasant. Not sure if it was just the last few rooms we stayed in or my increasing age, but the beds on our last few stays were very... More 

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Good Evening, Thank you so much for taking the time to write a review about your recent stay with us here at the Hampton Inn BWI. We are sorry to hear that you did not have a good night's sleep; however, we could maybe provide some extra bedding the next time you stay with us to make you more comfortable.... More 

Florida, United States
1 review
5 of 5 stars Reviewed July 1, 2014

Great connectivity for the airport with efficient shuttle service. Front desk staff is pleasant and very informative, with a sense of humor :) Room was excellent and very quiet. Enjoyed our stay! TV room and breakfast area off lobby was clean, spacious, with welcome feel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Hello! Thank you so much for staying with us here at the Hampton Inn BWI and for taking the time to write a review about our hotel. We truly appreciate your feedback! I'm happy to hear that you enjoyed meeting our amazing Front Desk staff. Have a wonderful evening, and come see us the next time you are in the... More 

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 30, 2014

. Basically, this is a typical Hampton Inn with nicer towels than most. When I arrived around 11pm, I said to myself, what have I done? In the small lobby were two dozen or so tweeny football players and their parents. Steve was behind the desk, but was keeping his calm. I wouldn't have been so calm. I asked for... More 

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Good Evening, WOW! What an awesome example of customer service from our Night Auditor, Steve! I am so happy to hear that he helped alleviate a potentially stressful situation for you, and was able to get you to the airport on time. He is a wonderful asset to our team, and your experience only affirms his commitment to making our... More 

Hanover, Pennsylvania
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 30, 2014

The Hampton Inn was good enough for one night. It is close to the airport, and the young lady at the front desk was pleasant and inviting. The check-in process was very quick and uneventful. On the surface, everything seems fine. Then you will notice that this is an old hotel that has been renovated. The problem is that it... More 

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Good Afternoon, Thank you for choosing us here at the Hampton Inn BWI and for taking the time out of your day to write a review about our hotel. We are in the beginning stages of planning a renovation, so we will be addressing the issues that you have mentioned; I do apologize if they provided you with a less-than-satisfactory... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 27, 2014

The Hampton Inn BWI at first glance does appear to be an older hotel. However, the staff provides such a warm vibe that you can't help but fall in love with it. The full service breakfast was great and the Mon-Thurs "happy hour" was good as well (especially for those watching the World Cup in the lobby). If I had... More 

Was this review helpful? Yes
Julia F, Front Office Manager at Hampton Inn Baltimore - Washington International Airport, responded to this review

Dear Mr. B., Thank you so very much for taking the time out of your busy day to write such a lovely review about your stay with us here at the Hampton Inn BWI! I'm so happy to hear that you enjoyed all of our amenities from the fitness center to the Happy Hour to the shuttle service during your... More 

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