Selected this hotel versus another local hotel because of available hotel ground transportation to and from BWI and Amtrak. Booked far in advance and received a good price for an Embassy Suite type of hotel. Waited about 20 minutes for hotel shuttle pick up at BWI upon arrival about 8pm on a large size van with my family of 4.... More

Stay was great, we went to celebrate my 10 year old son's birthday. He wanted to swim and the pool where we live is not open yet so we stay at the Embassy Suites. He had a ball with his buddy swimming in the pool, and a chance to get away from home. The king size bed was excellent. The... More

One time Embassy Suites used to be my favorite but Hilton Garden Inn has taken over that spot. Nice hotel though. Internet worked but if you're not an HHonors Gold/Diamond member you will pay. Breakfast, also good, wasn't served until 7:00 a.m. on weekends so I missed out as I left at 7:00.

Breakfast was good, the staff was friendly. No real complaints. This wasn't the best maintained embassy suites I've ever visited, but it was fine. Potential areas of improvement: the breakfast setup is challenging, lines snaking through tables, difficult to get to where you want to go, etc. As newcomers to Baltimore, we also found it challenging to get to the... More

Recently returned from 2 night stay. Have stayed at many hotels in this area, but don't think we will return to this one. Was a bit concerned after reading the reviews, but took a chance anyway. Couldn't beat the price through Hilton website as Hilton members. Downside, pay for Internet. We didn't bother using it. Staff was ok. Our room... More

This hotel was very clean, airy and had a nice atmosphere. I would recommend this hotel for its room size, and cleanliness. If your a business traveler this is the hotel for you. The bar area was very nice and the staff was very accomodating.

could not find reservation by name, had to produce reservation by number because gave room to some one with same last name. this person who received the room must no have produce a reservation number which I was required to do. this experience changed my opinion of the hotel

This is pretty typical of most Embassy Suites with the rooms all looking out onto a center eating/restaurant area. My room on the 7th floor was perfectly serviceable and clean. The bed was comfortable and everything was in working order. The sound from the central atrium area carries and you can hear people who shout or laugh loudly - even... More

As many have said, this facility is getting tired looking and begs for a cosmetic facelift. Carpets, fixtures and furnishings, electrical outlets and such all scream 20+ years old. What was once a lovely waterfall fountain in atrium lobby was empty and turned off. The food offering at managers reception was as minimalist as possible (think: chips and dip), not... More