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Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport

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1300 Concourse Drive, Linthicum Heights, MD 21090
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Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport
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Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport
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537 reviews from our community

Traveler rating
    199
    147
    108
    62
    21
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184
84
33
175
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Missouri
Top Contributor
114 reviews 114 reviews
28 hotel reviews
115 helpful votes 115 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have to agree with the previous review. As a Diamond Member with Hilton Honors, this has been my worst stay to date. I have relied on the Hilton brand to provide consistently quality stays and service and this hotel is way below the standards set by Hilton that I have come to expect. The rooms and furnishing were dated... More 

Was this review helpful? Yes 1
Gary_Gustafson, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review

Dear jimp976, I am very sorry that we did meet your expectations. There is no excuse for the room to not be clean no matter what condition the furnishing may be in on your arrival. We will be starting a renovation in the start of November, so please give us another try after we have completed all the upgrades. More 

United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Perfect for the busy business traveler as most amenities are located right at the hotel, such as dining (all meals), fairly well stocked bar, and exercise room. This location gives one stop care. Shuttle service is prompt and driving staff are very accommodating and friendly.

Review collected in partnership with Embassy Suites Hotels

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1 review
1 of 5 stars Reviewed 3 days ago NEW

I'm a Hilton Honors member that spends over a 100 nights a year at various Hilton brand hotels. This by far is the worst one I have ever stayed at. It really shames the Hilton reputation. I would compare this location to a 39.99 per night motel. I was booked to stay for 4 nights and ended up checking out... More 

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Gary_Gustafson, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review

Dear Nathan T, Thank you for taking the time to review my hotel. I am very sorry that we did not meet your expectations as a Hilton property. We are in the planning stages of a complete renovation that will commence around the start of November. Please try us again in the future. More 

Melbourne
Top Contributor
86 reviews 86 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night before my Bahamas cruise out of Baltimore. Arrived at the airport at 9.30pm . There should have been a complimentary shuttle bus to the hotel however there was no courtesy phone and the guy from ground transport left for the night. I paid $20 to the hotel by cab. Room was ok however bathroom was... More 

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Durham, North Carolina
Contributor
19 reviews 19 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is well laid out and offers free breakfast and a free happy hour every night. Convenient to the airport and a great location for small group meetings. The rooms all have a separate sleeping and sitting area.

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La Crosse, Wisconsin
Top Contributor
63 reviews 63 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for business for 4 nights. Great breakfast and a nice happy hour. You're only a $15 Uber ride from downtown Baltimore and an easy ride to Camden if you want to catch a game. The hotel is a little dated and could use an update, but the rooms are spacious. Bathrooms really need an update, I'm 5'10"... More 

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Cherry Hill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I love this hotel. I've stayed here four times and counting. The free breakfast is the best part, followed by the pool, gym, and huge rooms. I didn't even take advantage of the free alcohol at the reception each evening. I'll be back every time I have to work down in MD!

Review collected in partnership with Embassy Suites Hotels

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Millsboro, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Actually the hotel is not bad overall. The problem is the advertising of a made to order breakfast. Don't ask for pancakes. You won't get a made to order meal. What you get is a premade re-heated hocky puck size hard piece of a pastry like substance. Definatly not a real pancake.

Review collected in partnership with Embassy Suites Hotels

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Gainesville, Virginia, United States
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First, the light in the sofabed area had a short or something. That was fixed. Then, we noticed the commode seat had chipped plastic and such. We were finally moved to a better room. The first room should not have been checked off or cleared by housekeeping. I expect more of Embassy Suites. The manager's reception was fine. It would... More 

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Senior Contributor
24 reviews 24 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our family of three was welcomed warmly at the hotel but the receptionist made promises that weren't kept. For instance, he said that since we were departing before breakfast was served, he would ensure that there was fresh fruit for us to take with us in the morning. Guess what? No fruit. The driver of the shuttle bus was friendly... More 

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Gary_Gustafson, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review

Dear 43josie, Thank you for taking the time to share feedback on your recent stay with us. We’re very sorry to hear you received incorrect information and regret the error. I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the uncomfortable bed in your... More 

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