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Aloft BWI Baltimore Washington International Airport

GreenLeadersGold level
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1741 West Nursery Road, Linthicum Heights, MD 21090
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1 room 1 adult
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Aloft BWI Baltimore Washington International Airport
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft BWI Baltimore Washington International Airport
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Raleigh, NC
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed February 6, 2012

I stayed here last summer and was the first time I had stayed at an Aloft Hotel. The rooms are a little different than a generic hotel room but in a good way. The bathroom had plenty of room, the shower was pretty big and the shower/toilet had a door to close it off from the sink and counter. The... More 

Helpful?
1 Thank PlanAway
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. Sincerely, Vanessa Stanley General Manager More 

Redwood City, California
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed February 3, 2012

They nailed it. The room layout is enlightening - exceptional use of space. Delightfully quiet room, superb comfy bed, great lighting, small fridge, useful safe, complimentary water, great shower, super clean, friendly staff, and on and on. Just stay here.

Helpful?
2 Thank Pb650
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. Vanessa Stanley General Manager More 

Orlando, Florida
Level Contributor
114 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed February 1, 2012

Frequent business traveler, have Gold status with Starwood and Diamond with Hilton. I stayed here one night as I had an early flight home out of BWI. First off, this property is fine for a one night stay, (especially someone traveling alone who just wants to sleep) and is convenient to BWI via rental car or the complimentary hotel shuttle.... More 

Helpful?
2 Thank Like2cruz
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like several aspects our hotel. We will also take your constructive feedback to make improvements. Sincerely, Vanessa Stanley General Manager More 

Kennesaw, Georgia
Level Contributor
170 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed January 29, 2012

I enjoyed my very first stay at an Aloft. Lobby sure is interesting. I liked my room - it was nice and clean. It reminded me of european hotels with the clean lines and modern design. I ate pizza at the bar and it was pretty good.

Helpful?
1 Thank Barbara J
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about hotel. I will make sure to share this with my team members. Sincerely, Vanessa Stanley General Manager More 

Liverpool, Pennsylvania
Level Contributor
441 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed January 29, 2012

Stay at the Aloft before a flight to Miami. I felt like I was staying in an Ikea store. This new member of the hotel chains is worth the stay for a short overnight. Met our needs and was just plain simple.

Helpful?
1 Thank SheriBobLove2Travel
Brattleboro, VT
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 25, 2012

Pros: Very nice layout, cool vibe, nice design. The room was quiet. Cons: Our sheets had not been changed: hair, stains, lipstick smudges. I called the front desk to ask for clean sheets and it took nearly two hours, multiple calls to the front desk, and two visits to the front desk to get them. When they did arrive, two... More 

Helpful?
1 Thank halifax20
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for your feedback. We appreciate your candidness and apologize that we fell short of both your expectations and mine. We will apply your observations to our customer service improvement plan that we are implementing. We encourage you to return to our location as our goal is to provide a flawless stay. If your travels return you to the... More 

1 review
5 of 5 stars Reviewed January 8, 2012

Few issues such as clean pool cool overall is good hotel

Helpful?
Thank Roldanillo
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel. Please come back soon and see us. Sincerely, Vanessa Stanley General Manager More 

1 review
1 of 5 stars Reviewed January 6, 2012

Poor excuse for a hotel. Unprofessional, poor customer service, dirty sheets and blanket, it is now 930 And checked in at 4 still have not received clean sheets/blanket after notifying front desk

Helpful?
Thank Dcross5
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to provide feedback on your recent visit to our hotel. I am truly disappointed to hear about the difficulty you experienced during your visit. I will most certainly follow up with the staff. I apologize again for any inconvenience that this situation may have caused, and hope that you will allow us another opportunity... More 

Mystic, CT
Level Contributor
179 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 stars Reviewed January 6, 2012

More innovative than even the Kimpton properties, kudos to Sheraton and W for even attempting ALOFT. Great innovation and uniqueness in a crowded market where low price means small rooms, cheap furnishings. Aloft is a shing example of American innovation. This was my first chance at Aloft even though i have seen their properties @ for a year or so.... More 

Helpful?
Thank MysticKid
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

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Baltimore, Maryland
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed January 1, 2012

We spent Christmas Eve night at the BWI Aloft to catch an early Christmas morning flight. Our room was clean, but we had to run back downstairs because we only had one hand towel. My main frustration is this. The reason we chose the Aloft was the "Sleep, Park & Fly" rate on the website. When we asked if we... More 

Helpful?
Thank jlsatud
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to provide feedback on your recent visit to the Aloft BWI. I am disappointed to hear that we fell short of your expectations for several aspects of your stay and apologize sincerely for the issues that you encountered. I will most certainly follow up with the staff. Thank you again for your feedback. I... More 

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