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Aloft BWI Baltimore Washington International Airport

3.0 of 5 1741 West Nursery Road, Linthicum Heights, MD 21090
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Aloft BWI Baltimore Washington International Airport
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Aloft BWI Baltimore Washington International Airport
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540 reviews from our community

Traveler rating
    167
    173
    89
    62
    49
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90
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186
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft BWI Baltimore Washington International Airport
See the most recent reviews
New York City, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 16, 2011

I hate staying near airports, but this is an exception. It's outside the airport, so not a lot of airport traffic and plane noise. It's right by amtrak as well. It's well off the main road so again quieter. rooms are also quiet and well appointed, including water, coffee, a nice TV. There is no restaurant on premises, but that's... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for your feedback. We do appreciate all of your comments. I do apologize that the staff did not alert you of the shuttle schedule. I am glad that the driver did get you to your destination on time. i will speak to the staff to ensure this does not happen again. Please come back and stay... More 

new jersey
1 review
1 of 5 stars Reviewed August 15, 2011

I reserved a room with a King size bed for two people. The clerk who checked us in was slow and obviously didn't know what she was doing. We had an engagement to get dressed for so we immediately went to get dressed when we got to the room. We had to ask for towels to shower. The king size... More 

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Virginia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 15, 2011

I stayed here for one night this weekend with the family and had a good stay with some issues. The Good: Check-in was great. The folks behind registration were young and eager to help. They encouraged me to take advantage of karaoke night which was going on in the lobby bar. Overall, it had a hip vibe to it that... More 

Was this review helpful? Yes 1
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for all of your feedback! I know we have already corresponded via email but I just wanted to express again how appreciative we are that you spent the time to express your concerns to make us a better hotel. the hotel is different and it is definitely not for everyone. The jeans on Friday and the... More 

Brick, New Jersey
1 review
4 of 5 stars Reviewed August 14, 2011

Overall, the stay was as promised. The only minor drawback was that one treadmill was not working at all and the other treadmill did not operate 100%, making my daily workout disappointing. In addition, the complimentary coffee was luke warm. Minor points in an otherwise pleasant stay.

Was this review helpful? Yes
Lisle, Illinois
1 review
3 of 5 stars Reviewed August 9, 2011

Great customer service, interesting titles used for the pool (splash), the snack shop (refresh), and the fitness room (replenish), but the bed was too firm, offered only three small pillows, and while there was a ice bucket in the room, there was no ice machine on the floor. When we asked at the front desk, we were directed to the... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for your postive and constructive comments. We are currently working on the pillow replacement in the hotel as we too agree that they are too small. I am not sure why the staff said there was a charge for ice because there certainly is not so i will address that with my staff so we dont... More 

Union, nj
1 review
5 of 5 stars Reviewed August 6, 2011

Location of hotel is quite visible. Employees of the Hotel are quite pleasant. Room design is highly recommended for other facilities of the Hotel. Would recommend your Hotel to anybody. Keep it up.

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for taking time out to write to us. This really means alot to myself as well as my staff. We are super excited that you really like our hotel. Please come back soon and see us. Sincerely, Vanessa Stanley General Manager More 

Denver, Colorado
Top Contributor
66 reviews 66 reviews
56 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed August 6, 2011

Great expereince after a nightmare at Westin BWI. Nice welcome. $10 welcome credit for food and drink was awesome. Clean room, Pumping AC in the hot humid evening. Shuttles every 15 minutes to the airport until 10:30 AM. Nice kids working the desk. Good job!

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for this incredible review. We appreciate your comments very much. We do pride ourselves on putting ourselves in your shoes. When we travel, we expect the same services. I am glad you enjoyed everything and we look forward to you staying with us again when you are in the area. Sincerely, Vanessa Stanley General Manager More 

York
2 reviews
5 of 5 stars Reviewed August 3, 2011

I was impressed with the hotel from the moment that I stepped through the front door. The atmosphere was very sheek, colorful and clean. Additionally, the 24 hour shuttle service was very convenient. This hotel was reasonably priced and I would definitely stay there again. The only disappointment I had was the PILLOWS! That is an easy one to solve... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for your comments. Ironically, we are replacing all of the pillows in the hotel because we too agree that they need to be larger. I do hope you come back soon and witness the change for yourself. Its guests such as yourselves that give us these gifts of feedback that helps create positive change. Sincerely, Vanessa... More 

Orange, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2011

Me and my boyfriend loved this hotel. The hallways are vey quiet, and so are the rooms. The ceilings in the room are very high, and the furnishing is modern. The room is a smaller than most, but it doesn't really feel that way one you get settled in. The beds are also super comfortable, and the air conditioning is... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for such wonderful/positive comments. We are so excited that you "get" the Aloft concept. We love our product and are excited to wow guests such as yourselves. Please come back and visit us again soon. Sincerely, Vanessa Stanley General Manager More 

Norfolk VA
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2011

clean room,nice shower..quick pickup to and from airport...left my car there for a week with no issues...staff was nice..good price..thanks Aloft

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for taking the time to write and give us positive feedback. I am so happy you enjoyed your stay and I will share your comments with my staff. Sincerely, Vanessa Stanley General Manager More 

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Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 West Nursery Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Number of rooms: 155
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Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum
Hotel Style:
#1 Green Hotel in Linthicum Heights

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