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Aloft BWI Baltimore Washington International Airport

3.0 of 5 1741 West Nursery Road, Linthicum Heights, MD 21090
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Aloft BWI Baltimore Washington International Airport
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Aloft BWI Baltimore Washington International Airport
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547 reviews from our community

Traveler rating
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    174
    91
    63
    51
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft BWI Baltimore Washington International Airport
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Alexandria, Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 8, 2011

First of all, I was disappointed overall with the Aloft at BWI. Had I known there was a Hilton across the street, I would have stayed there instead. This was my first visit to an Aloft and it struck me as a "fast food" hotel. Counter service was mediocre. There was no door separating the toilet from the sink area... More 

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Madison, WI
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 8, 2011

I stayed here for 4 nights over Labor Day weekend 2011, for a family wedding. What was most surprising to me is that the housekeeping was very inconsistent, and slow. Some days, you would get no washcloths to replace the dirty ones. Another, only one large towel (for 4 people). The only way I could get two coffee pods was... More 

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vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for your feedback. We appreciate your candidness and apologize that we fell short of both your expectations and mine. We will apply your observations to our customer service improvement plan that we are implementing. We encourage you to return to our location as our goal is to provide a flawless stay. If your travels return you to the... More 

Port Orange, FL
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 30, 2011

We were at the Aloft at the time of Hurricane Irene. We had only planned to stay one night, but were forced to stay an extra night. We had no problems during the storm. We used the shuttle to get to the light rail station, and the drivers were courteous and quick to arrive after we requested the shuttle. Two... More 

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vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thanks you so much for taking the time out to write a review. We enjoyed very much bonding with everyone during a very critical storm. We apprecitae your positive comments and do hope you will come back and stay with us....on a sunny day perhaps :) general manager vanessa stanley More 

Akron, Ohio
2 reviews
2 of 5 stars Reviewed August 28, 2011

Your hotel may be unique and different but it is not for the regular business traveler. I would prefer the Hilton with the traditional room service etc., in the hotel. The bar was less then up to par with a quarter of an inch in each bottle of alcohol. This tells me that the bar staff is lazy or there... More 

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vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Good day, Thank you so much for your comments. We will take note of your thoughts and ideas. We are aware that our hotel is not for everyone. Thanks for trying us out. More 

Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 22, 2011

Stayed at this hotel when a business trip flight was canceled and I was bumped to the next day. The rooms have a cool vibe and are set up "loft style" so everything is pretty compact. I agree the pillows are oddly small, so glad to hear they are in process of replacing them. The bed was comfortable, the desk... More 

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vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for taking the time to write to us. We take your comments very seriously and will utilize your opinions in future staff meetings. We do hope that you will come back and stay with us. Thank you, Vanessa Stanley General Manager More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed August 18, 2011

I just enjoyed how organized the room for lighting, The space was well used and since I was by myself everything in the room worked perfectly. The ammenities were very nice. The meals that I had there was wonderful. It was a plesant surprise to get the meal ticket for each day that I was there at the hotel. I... More 

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Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed August 17, 2011

This hotel is a poor reflection of Starwood properties. When I arrived in my room on a Sat. night I reported the light bulb was out in the bathroom. Usually not a problem, but it is the only light source in the bathroom. I reported it again on Sun. morning (9AM) and again at 8PM Sun. I was told by... More 

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New York City, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 16, 2011

I hate staying near airports, but this is an exception. It's outside the airport, so not a lot of airport traffic and plane noise. It's right by amtrak as well. It's well off the main road so again quieter. rooms are also quiet and well appointed, including water, coffee, a nice TV. There is no restaurant on premises, but that's... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for your feedback. We do appreciate all of your comments. I do apologize that the staff did not alert you of the shuttle schedule. I am glad that the driver did get you to your destination on time. i will speak to the staff to ensure this does not happen again. Please come back and stay... More 

new jersey
1 review
1 of 5 stars Reviewed August 15, 2011

I reserved a room with a King size bed for two people. The clerk who checked us in was slow and obviously didn't know what she was doing. We had an engagement to get dressed for so we immediately went to get dressed when we got to the room. We had to ask for towels to shower. The king size... More 

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Virginia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 15, 2011

I stayed here for one night this weekend with the family and had a good stay with some issues. The Good: Check-in was great. The folks behind registration were young and eager to help. They encouraged me to take advantage of karaoke night which was going on in the lobby bar. Overall, it had a hip vibe to it that... More 

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vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for all of your feedback! I know we have already corresponded via email but I just wanted to express again how appreciative we are that you spent the time to express your concerns to make us a better hotel. the hotel is different and it is definitely not for everyone. The jeans on Friday and the... More 

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Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 West Nursery Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum
Hotel Style:
#1 Green Hotel in Linthicum Heights

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