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Aloft BWI Baltimore Washington International Airport

GreenLeadersGold level
1741 West Nursery Road, Linthicum Heights, MD 21090
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Aloft BWI Baltimore Washington International Airport
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Aloft BWI Baltimore Washington International Airport
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571 Reviews from our TripAdvisor Community

Traveler rating
    173
    178
    97
    67
    56
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97
131
75
196
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft BWI Baltimore Washington International Airport
See the most recent reviews
Annapolis, Maryland
Top Contributor
95 reviews 95 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 20, 2012

Stayed here for proximity to BWI and easy access to area attractions. Minutes to Arundel Mills, many restaurants, and there is a little movie theater 2 blocks away. Hotel was clean, room comfortable, and bed was awesome! The bar was nice and the pool table a nice touch. There is no restaurant or food on site except for the lobby... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. Sincerely, Vanessa Stanley General Manager More 

Connecticut
Top Contributor
67 reviews 67 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 14, 2012

Aloft If you suddenly wakeup at Aloft there will be no doubt in your mind were you are. There is no mistaking Aloft for the terminal sameness of the hotel industry. Avante Garde, unique, far out, are few of the words that come to mind. Please do not take this in a bad way! This will be my hotel of... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel. Please come back soon and see us. Sincerely, Vanessa Stanley General Manager More 

Oxford, Pennsylvania
Top Contributor
144 reviews 144 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 9, 2012

Friendly staff, clean room, good restaurants within walking distance

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team. Sincerely, Vanessa Stanley General Manager More 

1 review
5 of 5 stars Reviewed May 9, 2012

The location, price, staff was excellent. I travel 60% of the time for my job and it is always refreshing to be greeted by happy people. The staff there really seemed to like their jobs. Even the maintenance guy that I ran into in the elevator was extremely positive and nice.

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

We appreciate your positive comments. Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team. Sincerely, Vanessa Stanley General Manager More 

Virginia Beach, Virginia, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 2, 2012

We stayed two nights with only one full day, leaving early on our last day. Our room was never serviced on the full day we were there--no bed made, no vacuuming, no replenishing of coffee and other supplies, no bathroom cleaning, no removal of wet towels. We asked the desk to send someone to clean our room, even stopped a... More 

Was this review helpful? Yes 1
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for your feedback. We appreciate your candidness and apologize that we fell short of both your expectations and mine. We will apply your observations to our customer service improvement plan that we are implementing. We encourage you to return to our location as our goal is to provide a flawless stay. If your travels return you to the... More 

New Jersey
Contributor
17 reviews 17 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 30, 2012

Stayed for one night pre-flight. I was a little concerned due to this hotel having a little lower ranking than other hotels in the area. I have stayed at two other BWI Airport hotels prior to my stay at the Aloft and this one didn't take a backseat. I didn't find anything lacking here in terms of it being clean,... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. Please come back and stay with us again soon. Sincerely, Vanessa Stanley General Manager More 

Concord, California
Top Contributor
112 reviews 112 reviews
52 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed April 29, 2012

After awhile, I ended up loving this hotel but I stayed there for 8 nights and it took awhile to get used to it. I stayed in room 422 for 4 nights and room 506 for 4 nights. Got it on an online discount and knew right away that I wasn't in the demographic (young, hip, trendy, etc.) that the... More 

Was this review helpful? Yes 1
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

You can always count on us! Thank you for your positive review. I am glad to hear that my Team has made your stay memorable. We appreciate your loyalty and we look forward to your next visit soon. You are as young and trendy as you feel!! Sincerely, Vanessa Stanley General Manager More 

Ontario
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 28, 2012

Aloft hotels have a little bit of a "different" look and feel to them. This is my second Aloft stay and this one was just fine. I had a quick overnighter. I called the hotel looking for the airport shuttle and was told it was on its way. What I wasn't told was that it would be a Hilton Shuttle... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for taking the time to provide feedback on your recent visit to Aloft BWI. I am truly disappointed to hear about the difficulty you experienced during your visit I apologize again for any inconvenience that this situation may have caused, and hope that you will allow us another opportunity to be of service again in the future. Sincerely,... More 

Parsippany, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2012

What a beautiful Hotel. First time there and I would definitely go back. Rooms are clean and modern. Nice bar in the lobby and nice swimming pool. Beds are comfortable. The only drawback are the pillows. We had a King size bed and only 2 very small pillows, put side by side they only took up half the bed. Definitely... More 

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business. Sincerely, Vanessa Stanley General Manager More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed April 23, 2012

Great space in the rooms, funky atmosphere. It is a good hotel - I recommend you call the hotel right after you arrive to get the shuttle over. It's still worth staying there.

Was this review helpful? Yes
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

You can always count on us! Thank you for your positive review. I am glad to hear that my Team has made your stay memorable. We appreciate your loyalty and we look forward to your next visit soon. Sincerely, Vanessa Stanley General Manager More 

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