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Fairfield Inn Laurel

#3 of 16 Hotels in Laurel
Certificate of Excellence
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13700 Baltimore Avenue, Laurel, MD 20707
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Fairfield Inn Laurel
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Fairfield Inn Laurel
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100 reviews from our community

Traveler rating
    32
    37
    18
    10
    3
See reviews for
48
15
9
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winston Salem, North Carolina
Top Contributor
76 reviews 76 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As far as the usual standards that I've come to expect, this particular hotel came up a little short. I stayed 2 nights while on business and I didn't enjoy the stay at all. The peculiar odors were like some sort of scent meant to cover something else and I found it to be quite unpleasant.

Was this review helpful? Yes
Betty W, Front Office Manager at Fairfield Inn Laurel, responded to this review

Dear Ted, Thank you for taking the time to give us your feedback in regards to your recent stay at the Fairfield Inn Laurel. On behalf of my team and myself, please accept our sincere apology. I have shared your feedback with our housekeeping team to ensure that these were isolated issues and were corrected moving forward. Upholding our commitment... More 

Massachusetts
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stayed there last night when a major snowstorm hit while we were driving from FL to MA. We walked in at 10pm and the front desk attendant told us they were fully booked. She then called 4 other hotels in the area that were also all booked! She went back to her computer to double check and as it... More 

Was this review helpful? Yes 1
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you so much for the positive feedback! We enjoyed having you at our hotel and look forward to serving you again. I will be sure to pass along your positive feedback to our staff. Hope to see you soon! More 

new jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 4, 2015

Nice Hotel, Stayed here one night only. Came to this hotel late night because of our daughter's ice hockey game. The ice rink was close and all the girls in the team stayed here, booked as a group. Didn't see or use the indoor pool at all. We didn't have time but the sheets, bed, blankets had very strong smell... More 

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you very much for your feedback. I will be sure to pass along your feedback to the appropriate managers to ensure this issue doesn't happen in the future. We hope to see you again at the Fairfield Inn in Laurel Maryland. Thank you More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed for two nights and really enjoyed the clean and modern feel of the hotel. The continental breakfast was amazing! So happy it was included! The front desk staff were not very welcoming. Whenever we came in they would look at us as if we were not guests. They wouldn't say good afternoon or have a good day. I... More 

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you very much for your feedback. I will be sure to pass along your notes to the appropriate managers. We hope to see you again at the Fairfield Inn in Laurel Maryland. Sincerely, General Manager More 

Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 4, 2015

Great hotel that has been recently renovated throughout. Great decor, clean rooms, spacious bathroom, clean lobby and breakfast area. The front desk was friendly and helpful. The breakfast area was kept stocked with the usual complementary hot breakfast items (eggs with add ons like salsa, cheese etc, sausage patties, waffle machine, oatmeal with fixins, fruit, fresh and cut, cold cereals,... More 

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a nice review! I will be sure to pass along the notes to our staff! General Manager More 

SBY
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 16, 2014

I'm at the FairField Inn today for a one nighter, was here a couple of weeks ago and have used this hotel on/of for some time in the past 3 years. It certainly does not deserve the 2.5 stars shown on TripAdvisor - at least for my needs. The staff is great, the rooms are comfortable, the facility is clean,... More 

Was this review helpful? Yes 1
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you so much for your kind words. I will be sure to pass on to the staff and management. We look forward to servicing your future hotel needs. Happy Holidays from the Fairfield Inn Laurel More 

Laurel, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed November 17, 2014 via mobile

I always enjoy my stay here. It's quite considering it's on a major route. The front desk staff are very polite and helpful. EVERYTIME I come in the gentleman at the desk has a nice welcoming smile. The breakfast is an added bonus, something to start your day off right.

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. The staff appreciates your great feedback. We look forward to seeing you soon. General Manager, Ryan Schwartz More 

Las Vegas, Nevada
Top Contributor
98 reviews 98 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 25, 2014

The front staff was great and very helpful and the cleaning staff was great also. Breakfast is included and was good and convenient hours for early birds. Lots of choices for dining within walking distance and grocery store too. Getting in and out was easy too

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Tom, Thank you very much for taking the time to review our hotel. The staff really appreciates the great feedback! We look forward to seeing you again. General Manager, Ryan Schwartz More 

Long Lake
Top Contributor
55 reviews 55 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2014

We stayed for one evening to be close to DC but avoid congestion. The staff was helpful and friendly and they served a very good breakfast. We had two boys who were a little disappointed the pool was outside, but overall very nice stay.

Was this review helpful? Yes
bscheiner, General Manager at Fairfield Inn Laurel, responded to this review

Thank you so much for taking the time to send in this review, much appreciated by the entire staff. We are looking forward to seeing you again soon. Thank you Bob Scheiner More 

Garfield, New Jersey
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 20, 2014 via mobile

We were in Laurel for one night in July for a funeral. We chose this hotel for our stay based on the location and the reviews. We found the lobby and room to be clean and the staff friendly and helpful. If we're in this area again, we wouldn't hesitate to stay here.

Was this review helpful? Yes
bscheiner, General Manager at Fairfield Inn Laurel, responded to this review

Thank you for taking the time to write this review, it is always helpful for all of us here at the hotel to get as much guest feedback as possible. We are looking forward to seeing you again soon, Thank you Bob Scheiner More 

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