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Fairfield Inn Laurel

#3 of 16 Hotels in Laurel
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13700 Baltimore Avenue, Laurel, MD 20707
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Fairfield Inn Laurel
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Fairfield Inn Laurel
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102 reviews from our community

Traveler rating
    32
    38
    18
    11
    3
See reviews for
49
16
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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PA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here because it was within 30 minutes of DC. Ended up paying with points but the prices were still under $150 for the night if we had to pay. Much better than the $300+ to stay in DC. We were going to be visiting a college in DC with our son and wouldn't have an opportunity to see any... More 

Was this review helpful? Yes
Betty W, Front Office Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our Hotel. We are delighted that we were perfect for your needs during your visit. I have passed on your positive feedback to our team and we all appreciate it. We hope to see you soon in Laurel and looking forward to serve you again. Thank you... More 

Jamaica
Top Contributor
129 reviews 129 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 2 weeks ago

O.k.....So this was probably the first time I have stayed at a Marriott brand and not totally comfortable. From inception, the front desk guy was not very pleasant so kind of a turn off. Then when we got to the room..the carpet on either side of the bed felt sticky. We were so tired when we checked in we didn't... More 

Was this review helpful? Yes
Betty W, Front Office Manager at Fairfield Inn Laurel, responded to this review

Greetings, Thank you for the taking the time to review our Hotel. Your feedback is very important to us. It gives us an opportunity to improve our Hotel. Please accept our sincere apology for the bad experience . Your feedback is shared with the appropriate Hotel team to avoid these issues from happening in the future. Please contact me directly... More 

Winston Salem, North Carolina
Top Contributor
102 reviews 102 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 9, 2015

As far as the usual standards that I've come to expect, this particular hotel came up a little short. I stayed 2 nights while on business and I didn't enjoy the stay at all. The peculiar odors were like some sort of scent meant to cover something else and I found it to be quite unpleasant.

Was this review helpful? Yes
Betty W, Front Office Manager at Fairfield Inn Laurel, responded to this review

Dear Ted, Thank you for taking the time to give us your feedback in regards to your recent stay at the Fairfield Inn Laurel. On behalf of my team and myself, please accept our sincere apology. I have shared your feedback with our housekeeping team to ensure that these were isolated issues and were corrected moving forward. Upholding our commitment... More 

Massachusetts
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stayed there last night when a major snowstorm hit while we were driving from FL to MA. We walked in at 10pm and the front desk attendant told us they were fully booked. She then called 4 other hotels in the area that were also all booked! She went back to her computer to double check and as it... More 

Was this review helpful? Yes 1
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you so much for the positive feedback! We enjoyed having you at our hotel and look forward to serving you again. I will be sure to pass along your positive feedback to our staff. Hope to see you soon! More 

new jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 4, 2015

Nice Hotel, Stayed here one night only. Came to this hotel late night because of our daughter's ice hockey game. The ice rink was close and all the girls in the team stayed here, booked as a group. Didn't see or use the indoor pool at all. We didn't have time but the sheets, bed, blankets had very strong smell... More 

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you very much for your feedback. I will be sure to pass along your feedback to the appropriate managers to ensure this issue doesn't happen in the future. We hope to see you again at the Fairfield Inn in Laurel Maryland. Thank you More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed for two nights and really enjoyed the clean and modern feel of the hotel. The continental breakfast was amazing! So happy it was included! The front desk staff were not very welcoming. Whenever we came in they would look at us as if we were not guests. They wouldn't say good afternoon or have a good day. I... More 

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you very much for your feedback. I will be sure to pass along your notes to the appropriate managers. We hope to see you again at the Fairfield Inn in Laurel Maryland. Sincerely, General Manager More 

Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2015

Great hotel that has been recently renovated throughout. Great decor, clean rooms, spacious bathroom, clean lobby and breakfast area. The front desk was friendly and helpful. The breakfast area was kept stocked with the usual complementary hot breakfast items (eggs with add ons like salsa, cheese etc, sausage patties, waffle machine, oatmeal with fixins, fruit, fresh and cut, cold cereals,... More 

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a nice review! I will be sure to pass along the notes to our staff! General Manager More 

SBY
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 16, 2014

I'm at the FairField Inn today for a one nighter, was here a couple of weeks ago and have used this hotel on/of for some time in the past 3 years. It certainly does not deserve the 2.5 stars shown on TripAdvisor - at least for my needs. The staff is great, the rooms are comfortable, the facility is clean,... More 

Was this review helpful? Yes 1
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you so much for your kind words. I will be sure to pass on to the staff and management. We look forward to servicing your future hotel needs. Happy Holidays from the Fairfield Inn Laurel More 

Laurel, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed November 17, 2014 via mobile

I always enjoy my stay here. It's quite considering it's on a major route. The front desk staff are very polite and helpful. EVERYTIME I come in the gentleman at the desk has a nice welcoming smile. The breakfast is an added bonus, something to start your day off right.

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. The staff appreciates your great feedback. We look forward to seeing you soon. General Manager, Ryan Schwartz More 

Las Vegas, Nevada
Top Contributor
101 reviews 101 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 25, 2014

The front staff was great and very helpful and the cleaning staff was great also. Breakfast is included and was good and convenient hours for early birds. Lots of choices for dining within walking distance and grocery store too. Getting in and out was easy too

Was this review helpful? Yes
Richard S, General Manager at Fairfield Inn Laurel, responded to this review

Tom, Thank you very much for taking the time to review our hotel. The staff really appreciates the great feedback! We look forward to seeing you again. General Manager, Ryan Schwartz More 

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