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All 15 Laurel hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   1 N 2nd Street, Laurel, MD 20707
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60%
Ranked #7 of 15 hotels in Laurel
A recent review
3 of 5 stars reviewed 5 days ago
Morgan2010 Lebanon, New Jersey
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89 people have reviewed this hotel

Traveler rating
    29
    24
    12
    8
    16
See reviews for
22
18
14
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Suitland, Maryland
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Book room through Priceline (you get what you pay for). The hotel did not have any non smoking rooms available. The table in the room was pass worn and the chair cushions were dirty. There were no additional outlets in the room to charge up cell phones or computers. The bathroom molding was old and discolored. The shower head was... More

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Lebanon, New Jersey
Top Contributor
774 reviews 774 reviews
106 hotel reviews
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Rooms was clean. Generally quiet. Staff fine. Breakfast was a bit below requirements - food replenishment slow. Otherwise, no complaints - good value. Place is a couple miles off interstate, and a few turns

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North Aurora, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stacey L., manager, should get a big, fat raise because she's awesome! Coming to Laurel for a wedding, room block full and she was unhurried, professional and accommodating. So many times I feel like the reservation process is just getting rooms booked and staff doesn't give a rats a$& about your trip. Stacey was truly helpful and made the booking... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Erin M, Thank you for your feedback regarding your reservations experience. It is our mission to provide an exceptional guest experience from start to finish. Please let us know, how we may further be of assistance as you prepare for your upcoming visit. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I searched online prior to my traveling for a four star hotel in laurel md..looking at the price of this hotel it was affordable based on my budget.I really enjoy my stay for about a week in the hotel.The room was well spacious and looks well maintained,I personally inspected the room for mold since am allergic to it,but was mold... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Tai B, Thank you for your feedback about your recent stay. I will be sharing your comments with my team. Pease come back again to see us soon! More

Laurel, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I've had an extended stay here.....Recovering from the hospital... EVERYONE has been very caring....It feels like home....The accomodations are super. The entire staff is VERY friendly. Housekeeping do an excellent job. My room is always fresh and clean. I enjoy the breakfast. It has a wide selection of food and is quiet tasty. The management truly cares about the guest... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

msbonnie, Thank you for your feedback regarding your stay. Comments like yours serve as encouragement to our entire team. I will be sure to share your experience with them. We look forward to continuing to serve your lodging needs. More

Mays Landing, New Jersey
1 review
2 of 5 stars Reviewed 4 weeks ago

We booked threw hot wire.com which I have used many times before and it was great. But they put us in a double bed room and we asked for a king bed they said we couldn't have one because we didnt book one and we would have to rebook and pay more money. Then we was put in a somking... More

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thompson1963, General Manager at Quality Inn & Suites, responded to this review

Dear rochelljac, Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More

York
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 16, 2014

We booked this hotel because it was only 20 minutes drive from BWI airport and we didn't want an 'airport hotel' ++ we arrived early but were greeted warmly, throughout our stay all of the hotel staff were friendly, welcoming and keen to be of service (though often not much they could do about the issues). Large room with good... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Dear lategapyear, Thank you for your feedback about your recent stay at the Quality Inn & Suites Laurel. Your feedback is very important to us. Please be assured that all of your comments were shared with the team and we have used the comments to make the necessary improvements to create a better guest experience. I hope that you will... More

Gettysburg, Pennsylvania
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed for 2 night over the weekend. It was a very nice stay. Very large rooms with 2 beds. The bathrooms could use updated a little. The sink in the my room had a big crack in it that looked like they tried to fix it but looked terrible. The toilet was like one you would see at a sporting... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Dear Nathan M, Thank you for your feedback regarding your recent stay at the Quality Inn & Suites Laurel. Feedback like yours let's us know what we are doing right and what improvements we need to make. Be assured that your comments have been shared with our team to serve as a source of encouragement and in order to improve... More

Raleigh, North Carolina, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2014

We chose this hotel because it is in between Baltimore and DC. The location is convenient in terms of accessing the highway. There's not much around the hotel. The town quiets down at night. It's reasonably priced, which is a good alternative than spending a fortune to stay in the city. The hotel definitely needs some upgrading. Some simple cosmetic... More

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thompson1963, General Manager at Quality Inn & Suites, responded to this review

Dear meet the budget, Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey reaponces will help our staff strive to continously improve the quality of our services to provide an exceptional services for... More

Orono
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2014

The hotel and the room weren't that bad, however it wasn't worth 90 bucks. The continental breakfast was only from 6-9 which seems a little short to me. Also, they had this pancake machine that spit out pancakes when you pushed a button...just seems gross to me. The toilet in the room had a handle like it was from a... More

Was this review helpful? Yes
thompson1963, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team. I would like to apologize for failing to exceed your expectation. Your satisfaction means a very lot to my staffand I. We will use your feed back to make improvements for the next guest. Yours in... More

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Additional Information about Quality Inn & Suites

Address: 1 N 2nd Street, Laurel, MD 20707
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn And Suites
Quality Hotel Laurel
Quality Inn Laurel
Laurel Quality Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
In the heart of Historic Old Town Laurel you will find the Quality Inn & Suites Laurel. Centrally located between Washington, DC and Baltimore, MD we are just minutes away from area businesses, transportation, major attractions, shops, and dining. At the Quality Inn & Suites Laurel we make your stay relaxing and carefree by offering valued amenities such as: free wireless internet access, free hot breakfast served daily, free parking, daily housekeeping service, outdoor pool, and on-site restaurant ... more   less 
Number of rooms
96

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