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All 15 Laurel hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   1 N 2nd Street, Laurel, MD 20707
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Ranked #7 of 15 Hotels in Laurel
A recent review
3 of 5 stars Reviewed August 16, 2014
Momknowsbest4u Vancouver, Canada
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92 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 16, 2014

Stayed 6 days, rooms are OK, a little unkempt but that's more to do with age than the cleaning service. Looks like they are in the process of fixing it up. Stayed with two teenagers going to a concert in Washington DC. The Inn seemed to fill up with workers staying a week at a time but still we felt... More

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Ithaca, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 1, 2014

I was traveling on business to a nearby institution. My primary needs were a clean and comfortable place to rest, reliable Internet connectivity so that I could work, and a decent breakfast. The room was mostly fine, but the other items were below average. The biggest problem was that two different employees failed to include my roommate's name in the... More

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Suitland, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 28, 2014

Book room through Priceline (you get what you pay for). The hotel did not have any non smoking rooms available. The table in the room was pass worn and the chair cushions were dirty. There were no additional outlets in the room to charge up cell phones or computers. The bathroom molding was old and discolored. The shower head was... More

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Lebanon, New Jersey
Top Contributor
813 reviews 813 reviews
108 hotel reviews
278 helpful votes 278 helpful votes
3 of 5 stars Reviewed July 26, 2014

Rooms was clean. Generally quiet. Staff fine. Breakfast was a bit below requirements - food replenishment slow. Otherwise, no complaints - good value. Place is a couple miles off interstate, and a few turns

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North Aurora, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 15, 2014

Stacey L., manager, should get a big, fat raise because she's awesome! Coming to Laurel for a wedding, room block full and she was unhurried, professional and accommodating. So many times I feel like the reservation process is just getting rooms booked and staff doesn't give a rats a$& about your trip. Stacey was truly helpful and made the booking... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Erin M, Thank you for your feedback regarding your reservations experience. It is our mission to provide an exceptional guest experience from start to finish. Please let us know, how we may further be of assistance as you prepare for your upcoming visit. More

1 review
5 of 5 stars Reviewed July 12, 2014

I searched online prior to my traveling for a four star hotel in laurel md..looking at the price of this hotel it was affordable based on my budget.I really enjoy my stay for about a week in the hotel.The room was well spacious and looks well maintained,I personally inspected the room for mold since am allergic to it,but was mold... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Tai B, Thank you for your feedback about your recent stay. I will be sharing your comments with my team. Pease come back again to see us soon! More

Laurel, Maryland
1 review
5 of 5 stars Reviewed July 11, 2014

I've had an extended stay here.....Recovering from the hospital... EVERYONE has been very caring....It feels like home....The accomodations are super. The entire staff is VERY friendly. Housekeeping do an excellent job. My room is always fresh and clean. I enjoy the breakfast. It has a wide selection of food and is quiet tasty. The management truly cares about the guest... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

msbonnie, Thank you for your feedback regarding your stay. Comments like yours serve as encouragement to our entire team. I will be sure to share your experience with them. We look forward to continuing to serve your lodging needs. More

Mays Landing, New Jersey
1 review
2 of 5 stars Reviewed June 29, 2014

We booked threw hot wire.com which I have used many times before and it was great. But they put us in a double bed room and we asked for a king bed they said we couldn't have one because we didnt book one and we would have to rebook and pay more money. Then we was put in a somking... More

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thompson1963, General Manager at Quality Inn & Suites, responded to this review

Dear rochelljac, Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More

York
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 16, 2014

We booked this hotel because it was only 20 minutes drive from BWI airport and we didn't want an 'airport hotel' ++ we arrived early but were greeted warmly, throughout our stay all of the hotel staff were friendly, welcoming and keen to be of service (though often not much they could do about the issues). Large room with good... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Dear lategapyear, Thank you for your feedback about your recent stay at the Quality Inn & Suites Laurel. Your feedback is very important to us. Please be assured that all of your comments were shared with the team and we have used the comments to make the necessary improvements to create a better guest experience. I hope that you will... More

Gettysburg, Pennsylvania
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed for 2 night over the weekend. It was a very nice stay. Very large rooms with 2 beds. The bathrooms could use updated a little. The sink in the my room had a big crack in it that looked like they tried to fix it but looked terrible. The toilet was like one you would see at a sporting... More

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SaLiverpool, General Manager at Quality Inn & Suites, responded to this review

Dear Nathan M, Thank you for your feedback regarding your recent stay at the Quality Inn & Suites Laurel. Feedback like yours let's us know what we are doing right and what improvements we need to make. Be assured that your comments have been shared with our team to serve as a source of encouragement and in order to improve... More

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Additional Information about Quality Inn & Suites

Address: 1 N 2nd Street, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 96
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Also Known As:
Quality Inn And Suites
Quality Hotel Laurel
Quality Inn Laurel
Laurel Quality Inn

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