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Holiday Inn Express & Suites Laurel

#2 of 16 Hotels in Laurel
Certificate of Excellence
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14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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1 room 1 guest
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Holiday Inn Express & Suites Laurel
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153 Reviews from our TripAdvisor Community

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Traveler rating
    75
    42
    17
    12
    7
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62
16
7
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (34)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (25)
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There are newer reviews for Holiday Inn Express & Suites Laurel
See the most recent reviews
Ocean View, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 26, 2015

Price wasn't cheap - we have 5 people in our family -135$/night- bathroom way to small, not clean, breakfast cheap, We asked for extra towels (we have 5 people and they give you towels for 4) and they told us to come down to the front desk and get them! We had to call and ask for sheets for the... More 

Was this review helpful? Yes 3
Sam M, Manager at Holiday Inn Express & Suites Laurel, responded to this review

Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the type of room and services you have received. Please accept our sincere apologies for any... More 

Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 20, 2015

I stayed at this hotel for a quick getaway over the weekend. This was my first time visiting Laurel and the hotel was nice. I stayed 2 days and I enjoyed the area and the many food choices that are available close to the hotel. The breakfast selection could use some improvement. I have to say that I ate at... More 

Was this review helpful? Yes 2
Lubbock
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

We recently stayed at the hotel to visit both cities for baseball games and what a great choice. They have the most courteous staff that are very willing to accommodate your needs. They have a hot breakfast with many choices, however I would not recommend the turkey sausage. I will not give them a lower rating for that one deal.... More 

Was this review helpful? Yes 1
Haworth, New Jersey
Level Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
1 of 5 stars Reviewed June 18, 2015

I'm wondering if the reviews below are speaking of the same place? The only thing we agree on is the superior staff and customer service. We were in town for a family event and therefore did not need to spend much time in the room. The mold in the bathroom was overwhelming and the hallway noise was continuous but we... More 

Was this review helpful? Yes
Sam M, General Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Guest, We would like to start with thanking you for staying with us and also wanted to let you know that we genuinely apologize if we did not meet your expectations. We take huge pride in our product and service. We also take every step to ensure we don't compromise our guest experience during their stay at our hotel.... More 

Laurel, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

I hosted my daughters baby shower at this hotel and I am so glad I did. The service was amazing, the staff from the Event Manager to the Maintenance crew were accommodating, polite, and welcoming and made me feel as if nothing else was more important than my event. In addition to the service, the hotel was clean and modern... More 

Was this review helpful? Yes 1
Toms River
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Nice place for the money! Nicely furnished rooms, nice, clean appearance, friendly staff. Breakfast bar is average, stay away from indoor pool on first level unless you want to listen to screaming teenagers outside your door, otherwise a decent place.

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Wisconsin Rapids, Wisconsin
Level Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 25, 2015

Hotel staff was ready, all rooms were ready, and after 16 hours in a bus, we appreciated them being ready. Hotel has a pool and a small whirlpool. My room had a king size bed, and all the extras. Hotel provided a breakfast room for our kids, breakfast included hot food along with all the other normal breakfast foods. Well... More 

Was this review helpful? Yes
Ontario, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 15, 2015

My first stay at this property won't be my last! I was there with a large group of friends and was extremely impressed, especially by the staff! The housekeepers were friendly and efficient; the front desk staff were friendly and knowledgeable; and the folks who were on airport shuttle duty were amazing! I also appreciated how clean my room and... More 

Was this review helpful? Yes
atlanta
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 11, 2015

I stayed here for three nights for a work event. The staff was very friendly. There were multiple school groups in the hotel at the same time so we heard lots of slamming doors at night. The breakfast team was able to keep up with the large amounts of students arriving at the same time. My room was large and... More 

Was this review helpful? Yes
Douglas MA
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 20, 2015

We stayed here on the recommendation of our AAA travel agent Diane. Prices are probably about 1/2 at least what you'd pay in DC during the cherry blossoms. Comes with a breakfast which was plenty for us & more than we expected. Coffee is hot & free all day. Pool is only open 5 to 9 or maybe 10 pm... More 

Was this review helpful? Yes 1
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