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All 16 Laurel hotels

Holiday Inn Express Laurel

2.0 of 5 Hotel   |   14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Ranked #1 of 16 Hotels in Laurel
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 3, 2014
Ginnyw777 Myrtle Beach, South Carolina
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121 reviews from our community

Traveler rating
    64
    28
    14
    10
    5
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45
11
7
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Laurel
See the most recent reviews
Naples, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 3, 2014

We were having an enjoyable stay until we put the "Do Not Disturb" sign on the door and went down for an early breakfast. We got back to find all the towels and bedding had been taken by the cleaning staff. We couldn't brush our teeth, wash up, shower, or lounge on the beds prior to checking out, which was... More 

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Sara F, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear Mr. Evan, Thank you for taking the time to write a review about your recent stay. While we are happy to read that you found our location to your liking, we are very sorry there were certain aspects that did not make for a completely satisfying hotel stay experience. Please accept our apologies for the shortcomings, particularly with the... More 

Myrtle Beach, South Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

Had a great stay here. I travel a lot for business and this one is a keeper. What a location-lots of shopping locally and a shuttle that takes you to Greenbelt. So easy access to DC. Staff very helpful and accomodating.

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Delaware
1 review
5 of 5 stars Reviewed October 30, 2014

The management and staff were excellent. All were completely accommodating to our needs and I felt they went above just the norm. If you have any business needs in Laurel, MD you will not be disappointed. I would like to thank them again!

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Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2014

I stayed here for six nights during a recent conference with a group of about 40. My overall experience of this stay was that I could not fault the hotel. Great price, massive rooms, comfortable and clean, with added extras such as microwave, coffee and fridge. Staff were helpful and kind, especially on my first night when I arrived very... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 22, 2014

My first stay was longer and better than my second. Pet friendly and staff is helpful. Breakfast was delicious, go for the cinnamon rolls. First time around, I was on the first floor. Almost all the first floor rooms are across from the pool so I was worried about noise but it wasn't that bad. Second time around, I was... More 

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San Antonio
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 8, 2014

My family and I stayed at the hotel for 4 nights so I am comfortable that my review is fair. The hotel’s weakness is what several other reviews have also noted; the staff. We arrived late in the evening so we were the only ones in the lobby. I walked up and had my IHG membership and credit card ready,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear jbfeagle, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are delighted to hear you found the rooms clean and appreciate you kind words regarding the housekeeping and the security staff. We apologize for your dissatisfaction on our front desk staff and services. The feedback we receive... More 

Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stayed here one night. I like the fact that it's not in DC proper, because it avoids all the traffic and the expensive parking. There are plenty grocery stores and restaurants very close by. It's very suburban, but convenient to 295 and I 95. The staff were all extremely friendly and helpful. Special shout out to the gentleman on... More 

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Cocoa Beach, Florida
2 reviews
5 of 5 stars Reviewed September 5, 2014

Easy directions from I-95 to hotel. Located near food, stores, etc. Pet area had bags. Lovely setting, very well decorated. Room was very comfortable! Bedding was excellent and super comfy. Breakfast was excellent with lots of variety. Staff was friendly. We will definitely stay again.

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New York City
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 2, 2014

I stayed here over Labor Day Weekend. The property is a bit out of the way in terms of access to DC and the main roads. It is, however, near plenty of restaurants. But it's not really that close to 95 or the DC/BW Parkway at all. Parking was a bit chaotic while I was there, but, there was a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear ProfessorCool, Thank you for taking the time to review our property. I am pleased to note that you found out front office staff helpful and rooms were clean. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that... More 

Williamsburg, Virginia
2 reviews
5 of 5 stars Reviewed August 24, 2014

I'm so happy I stayed here. Comfortable beds, large rooms, AC is ice cold :) service is above any expectation I had. These people went above and beyond everything I asked for. They only had one washer and dryer for guests to wash clothes in but the lady at the desk helped me get my clothes done for our trip... More 

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Additional Information about Holiday Inn Express Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Laurel 2*
Number of rooms: 119
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites

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