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All 15 Laurel hotels

Holiday Inn Express Laurel

2.0 of 5 Hotel   |   14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Holiday Inn Express Laurel
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79%
Ranked #1 of 15 hotels in Laurel
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed December 30, 2013
  • Reviews (82)
  • Photos (25)
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82 people have reviewed this hotel

Traveler rating
    46
    19
    8
    5
    4
See reviews for
34
9
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
There are newer reviews for Holiday Inn Express Laurel
See the most recent reviews
brampton
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 30, 2013

We booked our weekend through expedia and when we arrived the hotel informed us that they had not received our reservation from expedia in time (although we had a confirmed reservation from expedia) and the hotel tried to give us what was available . After a considerable amount of frustration and time we were given a room which we had... More

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Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2013

I recently stayed here to host a birthday party of sorts for my son. The hotel find itself was pretty great and I most certainly got a decent amount of bang for my buck. We stayed in the suites, the kids were able to use the pool, the facility was clean, the hotel staff was very accommodating and friendly, and... More

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Western PA
Top Contributor
81 reviews 81 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 4, 2013

Of the places we have stayed in the Laurel area this is the nicest room we have had. The service at the desk was great. There was a little glitch with housekeeping the last night we stayed--did not replace soap and towels--but the room was very clean and fresh. The blankets on the bed are rather thin. We like a... More

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Winter Haven, Florida
1 review
3 of 5 stars Reviewed November 22, 2013

My wife and I have stayed at this hotel several times in the past year with clean rooms, good food and a friendly staff. Unfortunately this past time was somewhat different. My wife did not get a proper answer from the night desk clerk to a billing problem. I think she was a little too busy talking to a male... More

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Sam M, General Manager at Holiday Inn Express Laurel, responded to this review

Dear Guest, Thank you for your review and thank you for staying here at the Holiday Inn Express and Suites, Laurel, MD. I am truely sorrry that you did not enjoy the breakfast and were not "wowed" with us. We have a detailed room cleanliness program in place with Orkin to inspect these rooms and treat them frequently and will... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013

I did not stay here but my aunt and uncle did and I must say just from visiting them here, this hotel is nice. The lobby is nice and clean and the food choices for breakfast was great. Cereal, yogurt, pancakes, sausage, eggs and cinnamon rolls were there for the taking. The rooms were nice and clean. They had two... More

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Accident, Maryland, United States
1 review
5 of 5 stars Reviewed October 30, 2013

From the first moment in this hotel, it was clear that they take great pride in providing an excellent stay to their customers. I was greeted by a lovely front desk employee and the check-in process took less than five minutes. I was directed to my room, where I found it to be the cleanest chain hotel room I've ever... More

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Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed October 21, 2013

Great stay overall. Close to D. C. and easy access to main highways is close by. Free shuttle to the metro station and easy walking distance to several good restaurants. Enon at the front desk was very courteous and attentive to our questions and requests.

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Chicago, Illinois
1 review
2 of 5 stars Reviewed October 10, 2013

I frequently stay at Holiday Inn Express Hotels for all my business trips and have never had a poor experience until this recent trip. I checked in 10/8/13 and was only staying 1 night for a business meeting the next day. Upon checking into my room I unpacked my bag and proceeded to iron my pants for my business meeting... More

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Sam M, General Manager at Holiday Inn Express Laurel, responded to this review

Dear Guest, Thank you for taking the time to review your stay. We truly apologize for any inconvenience you had on your last visit. Our housekeeping manager has since replaced the Iron in the guest room to prevent any future issues. Please feel free to contact us directly so we can resolve this issue and address your concerns. Thanks Sam... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2013

Stayed for a night. The room is good and clean. Near a gas station, the place is quiet. Fast check in with nice attending staff. Though not stayed for long, but the family room with double queen beds is nice and clean.

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Sydney, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 30, 2013

We chose the Holiday Inn, because it was a lot more affordable than the hotels within Washington DC. However, the travel by Metro into DC to look around each day was probably not ideal and we would probably chose to be more central next time. The staff at the hotel were fantastic and very helpful, Wayne , took us by... More

Was this review helpful? Yes
Sam M, General Manager at Holiday Inn Express Laurel, responded to this review

Dear Guest, We would like to thank you for your feedback at our hotel. I apologize for any shortfalls during your stay. All our guest rooms have been recently renovated and updated. In regards to the ventilation system in the bathroom we have a centralized exhaust unit placed on the roof which has been inspected and is working properly. We... More

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Additional Information about Holiday Inn Express Laurel

Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Comfort Suites Laurel Lakes Hotel
Laurel Comfort Suites
Comfort Suites Laurel
Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Laurel 2*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
119

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