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Holiday Inn Express & Suites Laurel

2.5 of 5 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Certificate of Excellence 2014
Holiday Inn Express & Suites Laurel
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Holiday Inn Express & Suites Laurel
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125 reviews from our community

Traveler rating
    66
    29
    14
    11
    5
See reviews for
46
12
7
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (21)
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    (25)
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New Windsor, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stay here whenever I am in the Laurel area. The staff is courteous and attentive. The rooms have always been clean and well prepared. Breakfast is great (as usual) and the lobby is roomy and comfortable. You can't go wrong for $75 a night.

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Laurel, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

I want to give all staff and especially Isatu and Mrs. White a special Thank You for providing me and my family with excellent service. Everyday has been pleasant and peaceful. I will recommend they both get employee of the month or something very special for the outstanding service they continue to provider.

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West Greenwich, Rhode Island
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pros: New, clean, comfortable, plenty of outlets, quiet, complete breakfast Cons: Bathroom too small, bathroom tile very slippery Stayed at this location for one night while driving through and the bottom line is that they doing all of the important things right. It is new, modern and has a bar height long table with outlets in the lobby near the... More 

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Camden, SC
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 31, 2014

About two months ago, I made an extended stay reservation at this hotel (30+ days). I then emailed them asking if it would be possible to get a further discount because I expected to stay for at least two months, probably longer. No one ever responded. I then called the hotel TWICE in order to speak with someone about my... More 

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Sam M, Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Guest, Thank you for taking the time to review our property. Your comments are important to the success of our organization as we rely on you to tell us how we are doing and how we can better meet your needs. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not... More 

peabody
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I attended a convention in October and really enjoyed my stay. The rooms were large with new beds and kept clean. The staff, from the shuttle driver to the front desk to the breakfast area to cleaning crew, were all friendly, approachable and seem invested on providing excellent service. We had trouble with the internet. Had to sign in each... More 

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San Rafael, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

I attended a convention , SHarecon, in October--we had a great time. The staff was very attentive and I loved the breakfast every morning. Internet was a bit slow--maybe they could change it so that guests can stay connected for their entire stay instead of having to reconnect every 12 hours. I would definitely stay there again. Dawn R

Was this review helpful? Yes 1
West End, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

This Holiday Inn Express is a great value for stopping in the Washington/Baltimore area. I it almost adjacent to a newish shopping area with excellent restaurants. Although it is a couple miles off the Washington-Baltimore Parkway (I-295) it is worth the added inconvenience to get there. The rooms are clean and spacious, the staff is accommodating and the morning breakfast... More 

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Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed December 1, 2014

This is a nice place to stay. The staff is friendly, the location is nice, the price is right. The rooms are clean and spacious and everything has a modern feel. Breakfast is your typical HIE fair. My only complaint is the WIFI based internet here is nearly useless. Iv'e stayed at this hotel 3 or 4 times now thinking... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear slydog75, Thank you for writing a candid review. I am pleased you liked the location, rooms, facilities and cleanliness of our hotel. We are truly touched and grateful for your very kind review. However, I do apologize for slow internet services that prevented you from fully enjoying your stay. We sincerely apologize for the inconvenience this has caused you.... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 27, 2014

I attended a 4-day convention. The meeting rooms were well maintained & comfortable. My sleeping room was spacious, clean, & well equipped; one oversight (lack of toilet paper) was corrected immediately. Staff was polite, friendly, helpful & professional. Free Wi-Fi, along with two computers available for guests to use, were great perks as was the excellent continental breakfast. Free 24... More 

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Beltsville, Maryland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

I ran a media convention, SHareCon, for 50 people for 4 days at this hotel, the equivalent of a 4-day long wedding! This is our eighth convention, but the first time we held it at this hotel since it changed ownership and was renovated. We planned the event for a year, and the hotel sales manager, Kelisha, and other staff... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express & Suites Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Laurel 2.5*
Number of rooms: 119
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites

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