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Holiday Inn Express & Suites Laurel

#3 of 16 Hotels in Laurel
Certificate of Excellence
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14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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1 room 1 adult
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Holiday Inn Express & Suites Laurel
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166 Reviews from our TripAdvisor Community

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Moorestown, New Jersey
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Was very impressed with the facility and staff at this location. The room was well-equipped for our needs including AV screen and projector. The staff was very helpful pre-function as well as during the function. We had lunch brought in from a local restaurant and assisted us in the preparation. The use of the outdoor patio area was key for... More 

Helpful?
Thank Jon433
Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The price is affordable. They provides us with a complimentary rollaway bed in our two queens bedroom. the standard two queen bedroom is very spacious with a queen size sofa bed. The breakfast is also not bad. The lobby and public area is very decent up to 3 stars standard.

Helpful?
1 Thank bachelor8
Laurel, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a very nice hotel and the breakfast was great. The front desk was helpful and room was very nice and comfortable. It was very clean and there was plenty of room for your stuff. The fact that it was very close to the airport really help get me there on time to catch that early flight.

Helpful?
1 Thank Rocky424
Burlington, Vermont
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 20, 2015

I stay at this property 2-3 times a year. It is conveniently located between I-95 and the Baltimore Washington Parkway. The rooms are consistently clean and comfortable. The staff has been very pleasant, even sending 2 guys to fix my TV issue at 9:00pm. The breakfast is okay (too carb-heavy for me), but there are lots of restaurants and grocery... More 

Helpful?
1 Thank Pamela L
Chicago, Illinois
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 7, 2015

We arrived around 11PM for check-in after spending whole day in downtown Washington. We chose this hotel as we were heading to New York with our rental car. The front staff was courteous but not friendly. We made the booking using third party website but there were no issues at check-in. We were informed about the breakfast timings and all... More 

Helpful?
1 Thank HipHop_29
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear HipHop_29, Thank you for taking the time to leave us with your kind comments. Although it is regrettable that you only found our hotel at its average best, your comments are highly appreciated. Rest assured that your feedback will be considered towards our improvement so we can provide you with a better experience in the future. Thank you again... More 

Wallkill, New York
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 29, 2015 via mobile

I found the staff extremely friendly. It's obviously been recently refurbished and I was totally happy with my stay. Very convenient location and lots of stores and restaurants within walking distance. It's a great overnight while traveling 95.

Helpful?
1 Thank Paul M
1 review
1 of 5 stars Reviewed September 28, 2015

If their customer service is any indication of the quality of their hotel than I'll pass! I've been trying to speak to someone from group sales about booking a trip for my swim team and I can't even get someone on the phone. Any call to the group booking area goes to a full mailbox and any calls to the... More 

Helpful?
Thank Mcincy1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Mcincy1, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance due to the challenge you experienced in obtaining a group block reservations. Please accept our sincere apologies for any inconvenience it may have... More 

Laurel, Maryland
1 review
5 of 5 stars Reviewed September 18, 2015

My event room was beautiful! The room was set up the way I requested. The hotel room was very nice also. It was very spacious! I enjoyed the amenities such as the microwave and refrigerator in the room. It was so nice to have a coffee maker and coffee in the room as well. I loved the spacious sofa. I... More 

Helpful?
Thank 2daycares
Joshua Tree, California
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 15, 2015

The hotel is clean and well kept, right off Baltimore Ave (Hwy 1) and located 45 mins north of Reagan National Airport. The rooms was spacious and the breakfast was nice. The staff was exceptionally caring. Whenever around any staff member they were quick to address you and ask if there was anything they could do to make your stay... More 

Helpful?
Thank Eddie760
Augusta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2015

Conveniently located next to the shopping mall and minutes from the Interstate, this hotel was ideal for my trip to Laurel, MD. Warm welcome from the staff and top notch service and kindness from Zoila and her partner in the breakfast room. Although the fitness center was small, you can still get a good workout if needed. Forgot something? Everything... More 

Helpful?
1 Thank Kenny L
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