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Holiday Inn Express & Suites Laurel

#1 of 16 Hotels in Laurel
Certificate of Excellence
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14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Holiday Inn Express & Suites Laurel
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Holiday Inn Express & Suites Laurel
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134 reviews from our community

Traveler rating
    69
    33
    16
    11
    5
See reviews for
50
14
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (134)
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    (30)
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Douglas MA
Top Contributor
98 reviews 98 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here on the recommendation of our AAA travel agent Diane. Prices are probably about 1/2 at least what you'd pay in DC during the cherry blossoms. Comes with a breakfast which was plenty for us & more than we expected. Coffee is hot & free all day. Pool is only open 5 to 9 or maybe 10 pm... More 

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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and the staff was amazingly kind, generous and friendly. Pauline at the front desk was amazing and demonstrates the epitome of superior customer service. My birthday was on Sunday, March 29. As a surprise, my fiancée asked if there were any packages available were someone will decorate the room. Pauline said there were no such... More 

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Saint Clair, Michigan
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is great for the price! The hotel and rooms were clean and comfortable. The breakfast is more than anyone would need, cereals, fruits, danish, breads, yogurt etc.. The greenline to DC is a 10 minute easy ride where you can park for free on the weekends and take the train in to the city. I would stay here... More 

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Ocean City, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family stayed here for 4 days recently-we found the place to be very clean, the rooms quiet, the beds were very comfortable, and the staff very friendly. We were able to get a crib for our room which really helped. The location was also perfect for us, because some days we had to be in Baltimore and some days... More 

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Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 22, 2015

After reading all the reviews both Pro and Con regarding this Hotel, we decided to go ahead and book our stay for 4 nights with 2 Adults and 2 young adults (19/20) for a family vacay. We checked in late late Friday night 3/20 around 10:30ish pm. We went to our room which was for (2) doubles with sleeper sofa.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Frank A V, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the type of room and services you have received. Please accept our... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

My suite was ok . It was clean. Customer service was EXCELLENT from Pauline. Their breakfast was excellent! The bed was comfortable. The suite made my daughter's birthday a HIT with her seven friends! I will be back!

Was this review helpful? Yes 2
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 16, 2015

The location of this hotel may seem questionable, however, for those traveling for business, the location is situated between a lot of restaurants and stores that you can easily walk to and get an assortment of options to select from. The rooms are up to date and gorgeous, the bedding is superb and the hotel has an amazing green tea... More 

Was this review helpful? Yes 1
Raleigh, North Carolina, United States
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 15, 2015

Our hockey team stayed at this hotel during a hockey tournament. It was clean and comfortable. The hotel was very crowded that weekend with other kids from other groups, but it was pretty quiet overall. The breakfast was good, and the breakfast area was clean. The only hiccup we experienced was we requested an early check-in and they kept saying... More 

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Port Jefferson Station, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2015

The hotel is a little off route 95 in an area that seems to have a few closed restaurants and in a commercial area. Could not open the wi-fi on the fifth floor until the next morning; the room had a few things broken; and the bathrooms are small. Breakfast was acceptable.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear obrien125, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with the condition of our hotel. We are constantly working on improving the quality of service we provide and your feedback will... More 

New Windsor, New York
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

I stay here whenever I am in the Laurel area. The staff is courteous and attentive. The rooms have always been clean and well prepared. Breakfast is great (as usual) and the lobby is roomy and comfortable. You can't go wrong for $75 a night.

Was this review helpful? Yes 1
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