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Holiday Inn Express & Suites Laurel

#1 of 16 Hotels in Laurel
Certificate of Excellence
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14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Holiday Inn Express & Suites Laurel
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138 Reviews from our TripAdvisor Community

Traveler rating
    69
    37
    16
    11
    5
See reviews for
51
14
7
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (34)
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    (46)
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    (33)
  • Dec-Feb only
    (25)
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Toms River
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nice place for the money! Nicely furnished rooms, nice, clean appearance, friendly staff. Breakfast bar is average, stay away from indoor pool on first level unless you want to listen to screaming teenagers outside your door, otherwise a decent place.

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Wisconsin Rapids, Wisconsin
Top Contributor
63 reviews 63 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel staff was ready, all rooms were ready, and after 16 hours in a bus, we appreciated them being ready. Hotel has a pool and a small whirlpool. My room had a king size bed, and all the extras. Hotel provided a breakfast room for our kids, breakfast included hot food along with all the other normal breakfast foods. Well... More 

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Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first stay at this property won't be my last! I was there with a large group of friends and was extremely impressed, especially by the staff! The housekeepers were friendly and efficient; the front desk staff were friendly and knowledgeable; and the folks who were on airport shuttle duty were amazing! I also appreciated how clean my room and... More 

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atlanta
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for three nights for a work event. The staff was very friendly. There were multiple school groups in the hotel at the same time so we heard lots of slamming doors at night. The breakfast team was able to keep up with the large amounts of students arriving at the same time. My room was large and... More 

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Douglas MA
Top Contributor
101 reviews 101 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 20, 2015

We stayed here on the recommendation of our AAA travel agent Diane. Prices are probably about 1/2 at least what you'd pay in DC during the cherry blossoms. Comes with a breakfast which was plenty for us & more than we expected. Coffee is hot & free all day. Pool is only open 5 to 9 or maybe 10 pm... More 

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Columbia, South Carolina
1 review
5 of 5 stars Reviewed April 20, 2015

The hotel was very clean and the staff was amazingly kind, generous and friendly. Pauline at the front desk was amazing and demonstrates the epitome of superior customer service. My birthday was on Sunday, March 29. As a surprise, my fiancée asked if there were any packages available were someone will decorate the room. Pauline said there were no such... More 

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Saint Clair, Michigan
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 15, 2015

The hotel is great for the price! The hotel and rooms were clean and comfortable. The breakfast is more than anyone would need, cereals, fruits, danish, breads, yogurt etc.. The greenline to DC is a 10 minute easy ride where you can park for free on the weekends and take the train in to the city. I would stay here... More 

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Ocean City, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2015

Our family stayed here for 4 days recently-we found the place to be very clean, the rooms quiet, the beds were very comfortable, and the staff very friendly. We were able to get a crib for our room which really helped. The location was also perfect for us, because some days we had to be in Baltimore and some days... More 

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Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 22, 2015

After reading all the reviews both Pro and Con regarding this Hotel, we decided to go ahead and book our stay for 4 nights with 2 Adults and 2 young adults (19/20) for a family vacay. We checked in late late Friday night 3/20 around 10:30ish pm. We went to our room which was for (2) doubles with sleeper sofa.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Laurel, responded to this review

Dear Frank A V, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the type of room and services you have received. Please accept our... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

My suite was ok . It was clean. Customer service was EXCELLENT from Pauline. Their breakfast was excellent! The bed was comfortable. The suite made my daughter's birthday a HIT with her seven friends! I will be back!

Was this review helpful? Yes 2
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