We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Laurel hotels

Holiday Inn Express Laurel

2.0 of 5 Hotel   |   14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Laurel to your Saves list
Holiday Inn Express Laurel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #1 of 15 hotels in Laurel
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Carla H Richmond, Virginia, United States
  • Overview
  • Reviews (100)
  • Photos (21)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (31)
  • Location
  • More
Write a Review

100 people have reviewed this hotel

Traveler rating
    54
    23
    10
    9
    4
See reviews for
39
11
5
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Richmond, Virginia, United States
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've always stayed at Holiday Inns because of the family and friends discount we receive. For the first time ever, the had an issue with the rate changing from the beginning of the payment process to the getting my confirmation number. I called the 800# and spoke with Macy. She advised me to call the hotel directly and let them... More

Was this review helpful? Yes
Mobile, Alabama
1 review
5 of 5 stars Reviewed 6 days ago NEW

This facility is excellent. I recently stayed at a HIE in Northeastern Georgia that was extremely sub-par. (I will not name it as I spoke with the Manager there).This is a 2 year old building which is very nice. I was treated with the utmost respect from all the staff. My room was extremely clean and neat when I checked... More

Was this review helpful? Yes
Sara F, Manager at Holiday Inn Express Laurel, responded to this review

Dear Valued Customer, Thank you for taking the time to give us your feedback on TripAdvisor! The team at Holiday Inn Express and Suites Laurel Lakes are humbled by your kind words and are honored to have had the opportunity to serve you. I am so happy you chose to stay with us and gave us the opportunity to exceed... More

Charlotte, North Carolina
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

Up until this stay, it had been four years since I had last stayed at a Holiday Inn property. Now I remember why. I was part of a small group attending the Otakon anime convention up in Baltimore, and the Holiday Inn Express was booked by the person organizing the trip, so my name doesn't appear in registration records and... More

Was this review helpful? Yes
Mount Vernon, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful stay, perfect for our needs (shuttle p/u from BWI & shuttles to Greenbelt metro) to visit DC on a budget. Nice location, nearby restaurants, better than average breakfast, and attentive staff. Mr. Wayne is wonderful and courteous shuttle driver who made for a better than expected chauffeur! Would definitely stay here again!

Was this review helpful? Yes
Sara F, Manager at Holiday Inn Express Laurel, responded to this review

Dear Laurie, Thank you for choosing to stay with us at Holiday Inn Express and Suites Laurel Lakes and giving us the honor of serving you and your family! I am delighted to hear you enjoyed your stay and our staff was able to exceed all your expectations, especially Mr. Wayne. I have shared your comments with him and he... More

Texas City
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel! The rooms were great, beds were comfortable and clean. Not far from the D.C. attractions. The breakfast was great and the hotel staff were very professional and nice. I definitely recommend this hotel!

Was this review helpful? Yes
Sara F, Manager at Holiday Inn Express Laurel, responded to this review

Dear Jose, Thank you for taking the time to write us such a great review on TripAdvisor. We are so happy to have had the opportunity to serve you and excited to hear you enjoyed your stay with us at Holiday Inn Express and Suites Laurel Lakes. I am personally delighted to hear that our staff was professional and our... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this hotel, Beds are amazing, so quiet around the area, great food places around it. Staff is awesome, I come here all the time, and would highly recommend it. I also used this hotel to stay a bunch of family once who came down to visit. They all loved it too!!

Was this review helpful? Yes 1
Sara F, Manager at Holiday Inn Express Laurel, responded to this review

Dear Valued Guest, I would like to first thank you for being such a loyal customer to Holiday Inn Express and Suites Laurel Lakes and giving us the continual opportunity to serve you. We are extremely humbled by your positive feedback and could not be more grateful to host you at our property. I am delighted to hear that all... More

Branford, Connecticut
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Everything was very good. Jessica greated us well, told us of eating places...... Room was clean, quiet, and good size. Everyone was helpful and informative about the area. The breakfast was very good with a lot of selection. I can se why they are number one in Laurel Pa. We have used HIE many time and we have found this... More

Was this review helpful? Yes
Sara F, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear Valued Guest, Thank you so much for staying at Holiday Inn Express and Suites Laurel and giving us the opportunity to serve you. We are greatly humbled by your positive feedback and are happy to hear you will come back to visit us soon. I am happy Ms. Jessica was able to assist you during your stay with us... More

Shrewsbury, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 10, 2014

If you have more than 4 people in your party, then don't rely on the pull-out sofa bed. It is extremely uncomfortable - you can literally feel each and every spring coil. There was only one person/manager on duty at night, who tried his best, but would not give an additional room for free. Whereas the manager in the morning... More

Was this review helpful? Yes
Sara F, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear Guest, Thank you for giving us your feedback on your recent stay with us at HIE. Please accept my sincere apologies for any inconveniences the pull-out couch may have caused you and your guests. We strive to provide the highest quality service to all our guests and I invite you to email me directly if you would like to... More

New York City, New York
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 23, 2014

I was very surprised by the quality of the rooms. Stayed two nights, which was perfect. The front desk was responsive and professional. Our room was very clean upon arrival and was maintained during our stay. The hotel was in close proximity to everything we needed. I will definitely stay there again when in the area.

Was this review helpful? Yes 1
Sara F, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear Valued Guest, Thank you for your business and giving us the opportunity of serving you. We are also humbled that you took the time to provide some feedback about your recent stay with us. I am pleased that, you not only found our location was convenient for your stay but also that our room was comfortable and clean. All... More

boston
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 10, 2014

Holiday Inn is definitely not my idea of a good time. Each of the three times I have stayed in one it was because I had no other viable alternative. That being said, the experience was considerably better than I expected adn much better than my prior two experiences. The front desk people were friendly and helpful. The room was... More

Was this review helpful? Yes 1
Sara F, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Hello Guest, Thank you for choosing Holiday Inn Express and Suites Laurel and giving us the opportunity to serve you. We greatly appreciate your feedback and the review you have given to us. We are happy to hear we have exceeded your expectations as a Holiday Inn Express. Our hotel take pride in the service we provide and strive every... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Laurel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Laurel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Laurel 2*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Orbitz, Agoda, Priceline, Tingo, BookingOdigeoWL, Expedia, Hotels.com and Venere so you can book your Holiday Inn Express Laurel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites

21 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (7)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Laurel with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
119

Questions & Answers

Questions? Get answers from Holiday Inn Express Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer