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All 16 Laurel hotels

Holiday Inn Express Laurel

2.0 of 5 Hotel   |   14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
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Ranked #1 of 16 Hotels in Laurel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
elaine v peabody
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121 reviews from our community

Traveler rating
    64
    28
    14
    10
    5
See reviews for
45
11
7
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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peabody
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I attended a convention in October and really enjoyed my stay. The rooms were large with new beds and kept clean. The staff, from the shuttle driver to the front desk to the breakfast area to cleaning crew, were all friendly, approachable and seem invested on providing excellent service. We had trouble with the internet. Had to sign in each... More 

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San Rafael, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I attended a convention , SHarecon, in October--we had a great time. The staff was very attentive and I loved the breakfast every morning. Internet was a bit slow--maybe they could change it so that guests can stay connected for their entire stay instead of having to reconnect every 12 hours. I would definitely stay there again. Dawn R

Was this review helpful? Yes 1
Seven Devils, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Holiday Inn Express is a great value for stopping in the Washington/Baltimore area. I it almost adjacent to a newish shopping area with excellent restaurants. Although it is a couple miles off the Washington-Baltimore Parkway (I-295) it is worth the added inconvenience to get there. The rooms are clean and spacious, the staff is accommodating and the morning breakfast... More 

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Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 3 weeks ago

This is a nice place to stay. The staff is friendly, the location is nice, the price is right. The rooms are clean and spacious and everything has a modern feel. Breakfast is your typical HIE fair. My only complaint is the WIFI based internet here is nearly useless. Iv'e stayed at this hotel 3 or 4 times now thinking... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Laurel, responded to this review

Dear slydog75, Thank you for writing a candid review. I am pleased you liked the location, rooms, facilities and cleanliness of our hotel. We are truly touched and grateful for your very kind review. However, I do apologize for slow internet services that prevented you from fully enjoying your stay. We sincerely apologize for the inconvenience this has caused you.... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I attended a 4-day convention. The meeting rooms were well maintained & comfortable. My sleeping room was spacious, clean, & well equipped; one oversight (lack of toilet paper) was corrected immediately. Staff was polite, friendly, helpful & professional. Free Wi-Fi, along with two computers available for guests to use, were great perks as was the excellent continental breakfast. Free 24... More 

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Beltsville, Maryland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I ran a media convention, SHareCon, for 50 people for 4 days at this hotel, the equivalent of a 4-day long wedding! This is our eighth convention, but the first time we held it at this hotel since it changed ownership and was renovated. We planned the event for a year, and the hotel sales manager, Kelisha, and other staff... More 

Was this review helpful? Yes 1
Smyrna
Top Contributor
64 reviews 64 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed 5 nights for business over the past month. Room was fine breakfast was good. Only problem was with room keys failing. Internet is confusing as there are two networks one painfully slow the second ok. Would stay again if in the area.

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Wall Township, New Jersey
Top Contributor
220 reviews 220 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 8, 2014

This was a late night reservation. The room was clean and comfortable. Some issues if you have to have total darkness when you sleep, there are no curtains that block out light. We had issues with the room "key", after getting six keys and none would open the door, security finally had to use their magic key to get the... More 

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Columbia, South Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

I was relieved to find that I could still get a room at 7pm the night I wanted to check in. The photos that are available on the main page here are accurate, at least for the open areas and the double bed suite. My room was large, complete with sitting area, work space and a microwave sitting on the... More 

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Forest, Virginia
Top Contributor
83 reviews 83 reviews
64 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

This HI Express is conveniently located between DC & Baltimore and is reasonably priced. The question is, "Is this worth the sacrifices you have to make?" My room was on the top floor and featured a large water damage area on the wall. After being in the room for some time, I noticed two long black hairs on the back... More 

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Sara F, Manager at Holiday Inn Express Laurel, responded to this review

Dear GRofVA, Thank you for taking the time to review our property. Your comments are important to the success of our organization as we rely on you to tell us how we are doing and how we can better meet your needs. I am pleased to note that you found our location to be conveniently located between Baltimore and D.C.... More 

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Additional Information about Holiday Inn Express Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Laurel 2*
Number of rooms: 119
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites

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