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Holiday Inn Laurel West - Washington DC Area

3.0 of 5 15101 Sweitzer Lane, Laurel, MD 20707
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Holiday Inn Laurel West - Washington DC Area
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Holiday Inn Laurel West - Washington DC Area
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185 reviews from our community

Traveler rating
    52
    63
    40
    19
    11
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45
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Laurel West - Washington DC Area
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St. Louis, MO
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 3, 2011

I stay here every couple of weeks for 2 or 3 nights for work. The front desk staff is very nice and helpful, the breakfast is very adequate and the room is clean. I even like the Outback Steakhouse in the lobby, very convenient. However, and I'm not somebody who generally reviews hotels like this, the wireless internet "service" that... More 

Was this review helpful? Yes 1
Canton, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2011

We came by bus to Washington DC in January. I was impressed by many things...our rooms were ready (24 of them!) even though we arrived earlier than expected. The front desk staff connected us with the Outback (which is attached to the hotel) and they set up a room for all of us to have lunch, which was delicious! When... More 

Was this review helpful? Yes 1
Westbury, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2011

Helpful management and staff. Great for a group. Close to rink in Laurel. Reasonable priced, delicious breakfast. Should be the host hotel for the Washington Nationals. Will be back next season. Would recommend to any hockey team.

Was this review helpful? Yes 1
Tannersville, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2011

My children & I got stuck in the snow storm. By the time I got to the hotel, I was crying and the children just wanted to be home. When we arrived we were greeted by Natacha the front desk clerk. She was warm and sympathic on our situation. My children relaxed in the wonderful pool and fitness room. To... More 

Was this review helpful? Yes 1
Germantown, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2011

This hotel has the best staff that anyone would want at a hotel. I truely get a good nights rest everytime I stay here. Keep up the great service you provide to your customers. THANKS!!!

Was this review helpful? Yes 2
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2010

The staff there was friendly and helpful. The room was big and the bed was comfortable. It was nice and clean, great quality for the price range that it was. People at the front desk were very courteous and genuine. I liked the warm feeling that the clerk greeted me with as I first walked in the lobby (ESPECIALLY THE... More 

Was this review helpful? Yes 1
NJ
1 review
1 of 5 stars Reviewed November 29, 2010

Hotel was infested! with Roaches!!!!!!! The rooms had stains on the ceiling and peeling, carpet had old dried gum and fruit loops on the floor, the bed had hair in it! and the room was so hot you could not sleep all night!!!!! I would not recommend this hotel to anyone!!!!!!!!!!

Was this review helpful? Yes
JohnHILaurel, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

I am terribly sorry that you experienced this problem during your stay this past weekend. My staff and I take this very seriously and it is disturbing when one of our guests experience such a problem. While this problem is not property wide, it was reported in a specific area of the hotel and we took immediate action to address... More 

Burtonsville, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 29, 2010

Anyone who worked or stayed in this hotel knows what my comments and concerns are related to from this past week. This hotel was turned into a virtual jungle gym this weekend with no interference from the management. Hallways turned into hockey courts, footballs/basketballs bouncing off the doors of guest’s rooms and unsupervised children doing whatever they wanted late into... More 

Was this review helpful? Yes 1
York, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2010

I have stayed at this hotel many times on business. Everytime the same things, friendly staff, great tempurpetic beds, and of course poor Internet access. I've mentioned it several times at my stays, and I always get the same answer, "they're working on it". Usually I let it slide, because I can hold off on sending my emails until I... More 

Was this review helpful? Yes
JohnHILaurel, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thank you for your honest assessment of my property. While I am pleased that you enjoy many aspects of your stay, I am sorry that our internet is not working adequately for you. I would very much appreciate the opportunity to hear from you directly on this so that I can better understand the problems you are encountering with the... More 

NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2010

I am a DOS for Maximum Tours and bring many student groups to the DC and Maryland Area. I had successfully brought groups here in the past but had never personaly visited the hotel. This summer I did a site inspection and was truly pleased. The staff was friendly. The room was clean and the beds were comfortable. The buffet... More 

Was this review helpful? Yes 1
JohnHILaurel, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Wow! Thank you very much for your review. My staff and I work very hard to make our hotel an inviting and enjoyable experience for our guests and tour groups are an important part of our business. We look forward to seeing you in 2011! More 

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Additional Information about Holiday Inn Laurel West - Washington DC Area

Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Laurel West - Washington DC Area 3*
Number of rooms: 207
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Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Laurel Holiday Inn

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