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All 15 Laurel hotels

Holiday Inn Laurel West-I-95/RT 198W

3.0 of 5 Hotel   |   15101 Sweitzer Lane, Laurel, MD 20707
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64%
Ranked #3 of 15 hotels in Laurel
A recent review
4 of 5 stars Reviewed November 2, 2013
German_Retiree Munich, Germany
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177 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Laurel West-I-95/RT 198W
See the most recent reviews
Munich, Germany
Top Contributor
125 reviews 125 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 2, 2013

The Holiday Inn Laurel West is conveniently located to I-95 but quiet enough for a good night of sleep. And the quality of the (queen) beds certainly adds to that--along with the generous-size rooms and bathroom. Breakfast is perfectly adequate and served overlooking the large (indoor) pool. Staff both at breakfast and at the reception are more than helpful and... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day German_Retiree, thank you so much for choosing to stay with us here at the Holiday Inn Laurel West and sharing your experience. We sincerely appreciate you staying with us, and we are also very happy to hear you enjoyed your stay. As you mentioned, our staff is very friendly and focuses on making each guest experience a great... More

Big Island, Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2013

This was my third trip to this hotel and it keeps improving with every visit. My initial complaint was the loud HVAC system that kept me awake all night, but that seems to have been corrected. The rate is quite attractive, about half the weekday amount charged at the same quality hotels five miles north in Columbia. The Outback Steakhouse... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good afternoon AFRTS, I wanted to thank you for choosing to stay with us, as well as sharing your experience and travels regarding your recent stay here at the Holiday Inn Laurel West. We take pride in providing the best possible service we can at all times in the hopes that our guests will return time and time again.We also... More

PA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 10, 2013

This is a nice hotel. Friendly staff. The rooms are clean and quiet as long as you are not on the atrium. Breakfast is good and breakfast staff are friendly. This hotel has some of the best rates in the area. Attached is an Outback Steakhouse (which is not very good)

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good afternoon, thank you for the kind words in regards to your recent stay here at the Holiday Inn Laurel West. We strive to make every single guest extremely satisfied and provide the absolute best service possible. We are so glad that you enjoyed your stay, and if there is anything we could have done better, please be sure to... More

Charleston, South Carolina, Usa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2013

I like this hotel because it is close to the highway but far enough off to feel like you are in a small town. Having the Outback Steakhouse next door (attached through a hallway) is really a great asset, you don't have to go out once you arrive. Breafast is free and good, not spectacular but good. Rooms are spacious... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day Ron K, we are very happy that you chose to stay with us here at the Holiday Inn Laurel West, and we appreciate you sharing your most recent experience. We strive to make every guests' stay a memorable one that will keep them coming back - as well as recommend us to others. Our location and proximity to... More

Stone Mountain, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2013

It was a great experience. Natacha, the front desk personnel was very helpful in assisting me with the proper information I needed to get around. The hotel has an outback steakhouse attached to it and its fantastic. Its clean and the staff gives you a homely feeling. The best part by far is the staff. I would recommend this hotel... More

Was this review helpful? Yes 1
Gyrod H, Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day Kashamba J, thank you so much for choosing to stay with us here at the Holiday Inn Laurel West and sharing your experience from your most recent stay. I make it a point to read all guest reviews of our property in order to keep our staff focused on constantly improving both our service and our facilities. From... More

Contributor
14 reviews 14 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 19, 2013

I chose this hotel because it was halfway between Baltimore and Washington DC and I wanted to visit both cities. It's not close to a whole lot- there is an Outback connected to the hotel and a gas station next door. The room was clean. The staff was the best part- really friendly and helpful with information about the area.... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good afternoon Jenny B, first of all, thank you so much for staying with us here at the Holiday Inn Laurel West!! We know you have many choices in the area, and we certainly appreciate you choosing to stay with us!! Secondly, thank you for the kind words and great review of our property. Our staff works very hard to... More

Williamsport
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2013

Hotel is fine, not much not to like, although it probably is overdue for updates in some of the hallways and rooms - carpet, AC units etc. My room was roomy, quiet, and comfortable. Strange layout for this type of hotel with a prominent indoor atrium which features a smallish pool. I imagine this could get noisy at times so... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day, I wanted to take a moment and thank you for sharing your recent experience while here at the Holiday Inn Laurel! It sounds as though you would certainly return, but I also wanted to let you know that I have shared your comments with our staff in order to keep them constantly focused on providing a "hassle free"... More

Hollywood, Florida
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 6, 2013

Specifically chose the hotel for the indoor pool. The day we arrived the heater in the pool had been out for at least 2 days and when we inquired on repair we were told up to 10 days more! The hospitality was completely lacking. Literally only one staff member initiated a "hello". When I asked the front desk what was... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day, I wanted to thank you for your comments regarding your recent stay at the Holiday Inn Laurel. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. Let me start out by apologizing for the pool and service you received while... More

Ocala, Florida
Top Contributor
171 reviews 171 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 17, 2013

Very quiet stay with a great nights sleep and rest. The rooms and the property were well kept and very clean. The pool was being serviced during our stay which was not an inconvenience for us, but certainly could have been for families. The complimentary breakfast was very adequate, but it was very disappointing to see the property pass out... More

Was this review helpful? Yes 2
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day, thank you very much for taking the time to share your experience from your recent stay here at the Holiday Inn Laurel West. We strive to make every guests' experience one in which they will come back again and again - as well as recommend us to others. Based on your comments, you did enjoy your stay except... More

McDonough, Georgia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 10, 2013

Nice Holiday Inn but the internet service was horrible! I could not get any work done whatsoever on my laptop. Took forever to load a page. Last day there, saw a baby roach crawling around. Uggghhhhh....this is why I never put my stuff on the floor! Anyway, Outback is attached to the hotel so that was convenient and the food... More

Was this review helpful? Yes 1
Gyrod H, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Good day, let me start by thanking you for choosing to stay with us, as there are many options available in the Laurel area - we sincerely appreciate your business. We also appreciate any and all feedback we get from our guests - both positive and constructive - as we want to always be striving to improve. I want to... More

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Additional Information about Holiday Inn Laurel West-I-95/RT 198W

Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Holiday Inn Laurel West-i-95/Rt 198w Hotel
Holiday Inn Laurel
Laurel Holiday Inn
Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 15 hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Laurel West-I-95/RT 198W 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Laurel-West hotel a 2007 Intercontinental Hotels Group Renovation Award winner. This full service Laurel, MD hotel is conveniently located at I-95/Rt 198W, exit 33B. Whether you are going to Washington DC or Baltimore, we are centrally located to both locations with easy access. Great amenities corporate guests expect, including complimentary high-speed Internet, business center, and newly refreshed fitness center. Take refreshing dip in our indoor heated pool in our spacious atrium. Begin your day at Atrium Café with a great breakfast, kids 12 and under eat free. Coming 1st quarter 2009 all Platinum and Gold Priority Club members will have access to the 6th floor Executive Club Lounge. A relaxing upscale space, the club level lounge offers complimentary breakfast, d oeuvres and variety of beverage options. End your busy day with a spectacular dinner onsite at Outback Steakhouse. Cheer on local sports teams including the Washington Redskins at FedEx Field, Baltimore Orioles at Camden Yards or the Baltimore Ravens at M&T Bank Stadium. Other local attractions include Laurel horse racing track, Gardens Ice House and Fairlands Athletic Complex. Area business include: UPS, Verizon, Fort Meade, Dreyer s Ice Cream, John Hopkins Applied Physics/Kossiakoff and Lockheed Martin. Local business parks include Sweitzer Lane and Tech Road. ... more   less 
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