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Holiday Inn Laurel West - Washington DC Area

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15101 Sweitzer Lane, Laurel, MD 20707
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Holiday Inn Laurel West - Washington DC Area
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Holiday Inn Laurel West - Washington DC Area
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arkansas
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in July 15 for a family reunion and was very pleased. Staff is extremely friendly and helpful. Breakfast is very good and the hotel is clean. It was undergoing some renovations while we were there - staff members told us it is being re-branded as a Doubletree - but that did not diminish the quality of our stay.... More 

Was this review helpful? Yes 1
Paterson, New Jersey
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My travels as a "World Famous" author continued and it brought me to the Washington D.C. area of the country. I selected this hotel based solely upon location (it is right off the highway) and the fact that a restaurant is attached. The hotel is in the middle of renovations, I had a strong odor of paint on the floor... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Paul John H, We appreciate your time in writing this review. We regret that you did not fully enjoy your stay with us due to the ongoing renovations at the hotel. Please accept our sincere apologies for any inconvenience these issues may have caused you. Rest assured that all the points you've shared will be reviewed and will be... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not so good things 1. This is multi story building with ~20 room each, but breakfast area is so small that it can not accommodate even 20 persons 2. Pool timing is weird - Evening 4 to 10 pm only 3. Sofa bed is just spring, with No bed sheet

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear LifeIsAJourneyGoOn, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast area, pool hours and the sofa bed. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us... More 

Travelers are raving about these Laurel hotels

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is NOT renovated (Idaho family 6/23/15 is absolutely fake). The elevators were out of order, the pool was out of order, our toilet would not flush, & fire alarms going off. The rooms are run down with lots of marks on walls, doors, & everywhere. Asked for maintenance to fix toilet which I believe to be minor, a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Amashley215, We appreciate that you took the time to review our hotel. Please accept my sincerest apologies for the unsatisfactory condition of the property. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. We still hope that you... More 

Nampa, Idaho
Level Contributor
177 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed June 23, 2015

The service at the hotel was very good. The rooms were adequate and clean. The breakfast was nice. The walls were thin and there was a lot of noise, especially in the morning I could hear them getting ready for breakfast. There is an indoor pool in the middle of the hotel which tended to make it quite humid in... More 

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New York
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 8, 2015

Went to Maryland for a soccer tournament and all the teams from the club stayed here. Out room was very clean. Bed was comfortable but didn't like the pillows. Staff was very friendly and helpful. It is easy to find right off 95. About 30-40 minutes to DC depending on traffic and same to downtown Baltimore. Buffet breakfast for $11... More 

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IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Skimat, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It is great to hear that you liked the clean rooms, friendly staff and good breakfast items. Your comments about the pillows and value of buffet breakfast have been taken into account... More 

Woodbury, ct
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

I am here a lot for business. There are cookies here when I get in from work. The only thing missing is my dog.The place is quiet and clean.The staff will go out of their way to help! Doesn't get better than that.

Was this review helpful? Yes 1
Chatham, New Jersey
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 31, 2015

We were running late checking out due to a hockey tournament schedule. Thankfully we got an extended check out and Youssef at the front desk was super helpful and professional. The rooms were quiet and the remodeled bathrooms were really nice and clean.

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Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thank you for sharing your experience during your recent stay at the Holiday Inn Laurel West. Thanks also for the shout out to Youssef and your kind words regarding your accommodations - we hope you will come back for another visit soon. Warm Regards, Dorothy Paez General Manager Holiday Inn Laurel West More 

Oklahoma City, Oklahoma
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 23, 2015

I stayed at this hotel at the beginning of my business trip for some personal time with family. The staff was courteous and the facility was nice, even with construction going on, it still looks presentable and functional. The morning breakfast was satisfactory and helped start the day. I enjoyed this hotel, especially for the quietness away from major highways... More 

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Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thank you so much for the positive comments about your stay with us - we are looking forward to seeing you again. The renovations are going according to schedule and many of our guestrooms are up to date with everything new! Warm Regards, Dorothy Paez General Manager More 

Toms River, Nj
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 17, 2015

I Will NOT Stay Anywhere Else But Here when in This Area. The Front Desk Person Natasha Is GREAT !!! Always Polite, Kind and Helpful. She Treats Us Like Family. Jose, the person who I'm sure Doesn't get the Credit He Much Deserves Is a Major Plus to the Staff. He is the Man who sets up the Meeting Rooms... More 

Was this review helpful? Yes
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Raymond C, Thank you for sharing such wonderful comments about your visits to our hotel and staff. They are each a great asset to our team and I have shared your comments with everyone. We take great pride in our service and always try to make every experience memorable. When you come for another visit I hope I have... More 

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