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Holiday Inn Laurel West - Washington DC Area

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15101 Sweitzer Lane, Laurel, MD 20707
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Holiday Inn Laurel West - Washington DC Area
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Holiday Inn Laurel West - Washington DC Area
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200 Reviews from our TripAdvisor Community

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Traveler rating
    57
    68
    44
    20
    11
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52
26
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85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Any
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  • All months
    (200)
  • Mar-May only
    (63)
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    (63)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (34)
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1 review
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is NOT renovated (Idaho family 6/23/15 is absolutely fake). The elevators were out of order, the pool was out of order, our toilet would not flush, & fire alarms going off. The rooms are run down with lots of marks on walls, doors, & everywhere. Asked for maintenance to fix toilet which I believe to be minor, a... More 

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Nampa, Idaho
Level Contributor
177 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service at the hotel was very good. The rooms were adequate and clean. The breakfast was nice. The walls were thin and there was a lot of noise, especially in the morning I could hear them getting ready for breakfast. There is an indoor pool in the middle of the hotel which tended to make it quite humid in... More 

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New York
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went to Maryland for a soccer tournament and all the teams from the club stayed here. Out room was very clean. Bed was comfortable but didn't like the pillows. Staff was very friendly and helpful. It is easy to find right off 95. About 30-40 minutes to DC depending on traffic and same to downtown Baltimore. Buffet breakfast for $11... More 

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IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Skimat, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It is great to hear that you liked the clean rooms, friendly staff and good breakfast items. Your comments about the pillows and value of buffet breakfast have been taken into account... More 

Woodbury, ct
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

I am here a lot for business. There are cookies here when I get in from work. The only thing missing is my dog.The place is quiet and clean.The staff will go out of their way to help! Doesn't get better than that.

Was this review helpful? Yes 1
Chatham, New Jersey
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed May 31, 2015

We were running late checking out due to a hockey tournament schedule. Thankfully we got an extended check out and Youssef at the front desk was super helpful and professional. The rooms were quiet and the remodeled bathrooms were really nice and clean.

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Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thank you for sharing your experience during your recent stay at the Holiday Inn Laurel West. Thanks also for the shout out to Youssef and your kind words regarding your accommodations - we hope you will come back for another visit soon. Warm Regards, Dorothy Paez General Manager Holiday Inn Laurel West More 

Oklahoma City, Oklahoma
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 23, 2015

I stayed at this hotel at the beginning of my business trip for some personal time with family. The staff was courteous and the facility was nice, even with construction going on, it still looks presentable and functional. The morning breakfast was satisfactory and helped start the day. I enjoyed this hotel, especially for the quietness away from major highways... More 

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Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thank you so much for the positive comments about your stay with us - we are looking forward to seeing you again. The renovations are going according to schedule and many of our guestrooms are up to date with everything new! Warm Regards, Dorothy Paez General Manager More 

Toms River, Nj
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 17, 2015

I Will NOT Stay Anywhere Else But Here when in This Area. The Front Desk Person Natasha Is GREAT !!! Always Polite, Kind and Helpful. She Treats Us Like Family. Jose, the person who I'm sure Doesn't get the Credit He Much Deserves Is a Major Plus to the Staff. He is the Man who sets up the Meeting Rooms... More 

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Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Raymond C, Thank you for sharing such wonderful comments about your visits to our hotel and staff. They are each a great asset to our team and I have shared your comments with everyone. We take great pride in our service and always try to make every experience memorable. When you come for another visit I hope I have... More 

Colorado Springs, Colorado, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2015

I have stayed at this location at least three times a year, over the past 10 years. As always, the service was excellent, from the front desk to the cleaning crew. They are going through a remodel right now, but that did not take away from the overall experience. I have come to expect quality service, and they did not... More 

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Laurel, Maryland
1 review
5 of 5 stars Reviewed April 9, 2015

We rented 3 rooms at the hotel for my daughter's birthday. They really made her feel special when we arrived. They all came out, greeted us, and sang happy birthday to her! The girls had a great time in the pool and everyone at the hotel was so pleasant, professional and accommodating. I would definitely recommend this hotel!

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Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear S .Grady, Birthdays are special and we are so happy that your daughter enjoyed her big day! We enjoyed celebrating with her. Thank you for posting and the promise to recommend us to others. We hope to see you again soon. Warm Regards, Dorothy Paez, General Manager More 

West Harwich, Massachusetts
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 2, 2015

We only stayed one night back in February, but it was a nice clean place. Beds were comfy and the room was very clean. This place has an indoor pool , which was great for our Kiddo, but has very limited hours. Morning Breakfast was adequate for our needs, and had plenty of choices. The attached restaurant, is no longer... More 

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