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Holiday Inn Laurel West - Washington DC Area

3.0 of 5 15101 Sweitzer Lane, Laurel, MD 20707
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Holiday Inn Laurel West - Washington DC Area
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Holiday Inn Laurel West - Washington DC Area
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187 reviews from our community

Traveler rating
    52
    64
    41
    19
    11
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45
26
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80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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New York City, New York
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I probably would not return. The beds are topped with very thick memory foam, so there is no firmness. Made for a bad night's sleep. Also, I could hear my neighbor's TV, so soundproofing not great. The shower curtain was inadequate, so water leaker out of tub. The room was clean and big. The TV was fine. The wifi was... More 

Was this review helpful? Yes
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thank you for writing about your stay with us and the shout out about our staff and service. I am sorry you did not find our TEMPUR-PEDIC bed comfortable. We are scheduled to undergo reservations sometime in February. While I recognize we are not your first choice we would welcome you back with the same friendly service and clean accommodations... More 

Burlington, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff were very helpful in providing transportation options between DC and Laurel. Beds were very comfortable, nice breakfast buffet but a little pricey at $12.95. Nice fitness center and lots of parking. Taxi rates to and from green belt station vary between $20 and $35 each way.

Was this review helpful? Yes
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

We appreciate your taking the time to post about your stay. Thank you for your kind comments. We hope you will return again soon! Warm Regards, Dorothy Paez General Manager Holiday Inn Laurel West More 

Pittsburgh, Pennsylvania
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 16, 2014

My rating considers the price point of this hotel. You can't beat the location to 95. The room was as pictured. Breakfast was good but extra. Rooms did not have microwave or refrigerator, which was inconvenient. Room was basically clean. Bed was firm. TV remote did not work well. Most of the staff did not speak English well but tried... More 

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Montgomery County, MD.
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

I stayed with some friends for a high school reunion. Great place, great location, nice and clean. There is an Outback restaurant you can get to through the hotel, quick access to 95. Although this hotel is close to my own home and I could've stayed there that night I chose to stay here it's very nice and I plan... More 

Was this review helpful? Yes
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2014

Rooms in this hotel are very well presented and cleaned to a high standard. There was a good range available for breakfast. The hotel has a pool situated on the bottom floor which is a nice addition. My stay here could have been much better if it wasn't for the rude lady working on reception when i arrived. On arrival... More 

Was this review helpful? Yes 2
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Please accept my apologies for the misunderstanding you encountered with a member of my team. I would like to address this with the staff member involved and would appreciate your contacting me personally so that I can look into what transpired and caused the misunderstanding. We take pride in the service we deliver and unfortunately we did not meet your... More 

New York City, New York
Top Contributor
51 reviews 51 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 22, 2014

Was in town for a party and this hotel was less than 10 minutes from our destination. The room was spacious, clean and the bed comfortable. The front desk staff was professional and congenial. Outback Steakhouse is accessible through the hotel, which was nice when we arrived and wanted to unwind from the traffic ridden drive. I would definitely stay... More 

Was this review helpful? Yes 2
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Thanks for the great review! We are delighted you enjoyed the hotel during your stay and hope to see you again at the Holiday Inn Laurel West the next time your travels bring you to our area. Warm Regards, Dorothy Paez General Manager More 

New Jersey
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 11, 2014

This hotel can be very busy and noisy. I have been coming here for years for an annual event and have found that the 5th floor rooms are so much quieter than the lower levels since the pool and common area are in an atrium in the center of the hotel. The air conditioner worked well but was really noisy... More 

Was this review helpful? Yes 2
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

We appreciate your feedback regarding your stay with us. I will be sure to share your comments with our team and we will make every effort to improve in the areas you were not totally please with during your visit. We take all reviews seriously and appreciate that you took time out of your busy schedule to be thorough and... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 23, 2014

As you can see, this is my first review. I feel compelled because of a recent run of just bad experiences with hotel stays. I think that people need to be informed, as I know these reviews have helped me. This is the second Holiday Inn in this area of Maryland I have tried, and both really fail miserably. First... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear Spenser51, Thank you for taking the time to provide feedback on your stay. It is unfortunate the decor prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More 

Harrisburg, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 22, 2014

BASEBALL FAMILIES…BE FOREWARNED!!! Several complaints about this hotel. 1. The rooms are a small size, have no refrigerators and are not very up to date or clean (stains on the carpets, wallpaper peeling from the walls), TV freezes and has to be turned on and off, and we had complaints from several families about their doors not shutting completely or... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

Dear hbg123, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More 

Harleysville, Pennsylvania
Top Contributor
303 reviews 303 reviews
81 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed April 25, 2014

Convenient to Interstate 95 makes it a good choice. Front desk clerk handled everything perfectly thanking me for being a gold card member and offering a choice of a few items for being a gold card member. The rooms are very clean but worn. Hot water and water pressure very plentiful. Flat screen TV and comfortable beds were a plus.... More 

Was this review helpful? Yes 1
Dorothy P, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review

On behalf of the HI Laurel West team I would like to thank you for taking time to write about your recent stay with us. I will be certain to share your comments with the staff. I apologize that the air conditioning unit was not operating properly and have asked our chief engineer to follow up and repair it if... More 

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Additional Information about Holiday Inn Laurel West - Washington DC Area

Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Laurel West - Washington DC Area 3*
Number of rooms: 207
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Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Laurel Holiday Inn

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