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All 15 Laurel hotels

Holiday Inn Laurel West-I-95/RT 198W

3.0 of 5 Hotel   |   15101 Sweitzer Lane, Laurel, MD 20707
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Ranked #4 of 15 Hotels in Laurel
A recent review
4 of 5 stars reviewed 2 weeks ago
Travelwish13 Pittsburgh, Pennsylvania
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184 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My rating considers the price point of this hotel. You can't beat the location to 95. The room was as pictured. Breakfast was good but extra. Rooms did not have microwave or refrigerator, which was inconvenient. Room was basically clean. Bed was firm. TV remote did not work well. Most of the staff did not speak English well but tried... More

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Montgomery County, MD.
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

I stayed with some friends for a high school reunion. Great place, great location, nice and clean. There is an Outback restaurant you can get to through the hotel, quick access to 95. Although this hotel is close to my own home and I could've stayed there that night I chose to stay here it's very nice and I plan... More

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Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2014

Rooms in this hotel are very well presented and cleaned to a high standard. There was a good range available for breakfast. The hotel has a pool situated on the bottom floor which is a nice addition. My stay here could have been much better if it wasn't for the rude lady working on reception when i arrived. On arrival... More

Was this review helpful? Yes 2
Dorothy P, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Please accept my apologies for the misunderstanding you encountered with a member of my team. I would like to address this with the staff member involved and would appreciate your contacting me personally so that I can look into what transpired and caused the misunderstanding. We take pride in the service we deliver and unfortunately we did not meet your... More

New York City, New York
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 22, 2014

Was in town for a party and this hotel was less than 10 minutes from our destination. The room was spacious, clean and the bed comfortable. The front desk staff was professional and congenial. Outback Steakhouse is accessible through the hotel, which was nice when we arrived and wanted to unwind from the traffic ridden drive. I would definitely stay... More

Was this review helpful? Yes 2
Dorothy P, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Thanks for the great review! We are delighted you enjoyed the hotel during your stay and hope to see you again at the Holiday Inn Laurel West the next time your travels bring you to our area. Warm Regards, Dorothy Paez General Manager More

New Jersey
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 11, 2014

This hotel can be very busy and noisy. I have been coming here for years for an annual event and have found that the 5th floor rooms are so much quieter than the lower levels since the pool and common area are in an atrium in the center of the hotel. The air conditioner worked well but was really noisy... More

Was this review helpful? Yes 2
Dorothy P, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

We appreciate your feedback regarding your stay with us. I will be sure to share your comments with our team and we will make every effort to improve in the areas you were not totally please with during your visit. We take all reviews seriously and appreciate that you took time out of your busy schedule to be thorough and... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 23, 2014

As you can see, this is my first review. I feel compelled because of a recent run of just bad experiences with hotel stays. I think that people need to be informed, as I know these reviews have helped me. This is the second Holiday Inn in this area of Maryland I have tried, and both really fail miserably. First... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Dear Spenser51, Thank you for taking the time to provide feedback on your stay. It is unfortunate the decor prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More

Harrisburg, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 22, 2014

BASEBALL FAMILIES…BE FOREWARNED!!! Several complaints about this hotel. 1. The rooms are a small size, have no refrigerators and are not very up to date or clean (stains on the carpets, wallpaper peeling from the walls), TV freezes and has to be turned on and off, and we had complaints from several families about their doors not shutting completely or... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Dear hbg123, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More

Harleysville, Pennsylvania
Top Contributor
258 reviews 258 reviews
71 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed April 25, 2014

Convenient to Interstate 95 makes it a good choice. Front desk clerk handled everything perfectly thanking me for being a gold card member and offering a choice of a few items for being a gold card member. The rooms are very clean but worn. Hot water and water pressure very plentiful. Flat screen TV and comfortable beds were a plus.... More

Was this review helpful? Yes 1
Dorothy P, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

On behalf of the HI Laurel West team I would like to thank you for taking time to write about your recent stay with us. I will be certain to share your comments with the staff. I apologize that the air conditioning unit was not operating properly and have asked our chief engineer to follow up and repair it if... More

Medford, New Jersey
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2014

Enjoyed 3 nights here. Very convenient to the Potomac Curling Club, Baltimore and Washington. The staff went out of their way to be sure we had everything we needed, including mailing my laptop back to me so that I got it 2 days after leaving it in a drawer. Very clean, recently updated, reasonable price, and we would definitely stay... More

Was this review helpful? Yes
Dorothy P, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

Thank you for the shout out regarding our very friendly and helpful staff. We strive to provide excellent service and accommodation and we are very glad we were able to achieve that goal during your visit. On behalf of the Holiday Inn Laurel - West staff we hope you visit us again in the near future. Warm Regards, DPaez, General... More

Westfield, New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 13, 2014

Now when reading this review, please understand that we stayed here for a youth hockey tournament. The reason for such a poor review is that they were perfectly willing to allow our club to rent 80% of their rooms three months prior; however, were unable to handle or service our club. The idea of having a hotel 3 minutes from... More

Was this review helpful? Yes
Dorothy P, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review

We appreciate your feedback in regards to your recent group booking. One of the many reasons youth sports groups book the hotel is because of our indoor pool. Unfortunately due to county restrictions we are held to certain laws regarding occupancy in our pool areas as well as our public meeting space. While we want all groups staying in our... More

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Additional Information about Holiday Inn Laurel West-I-95/RT 198W

Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Laurel West-I-95/RT 198W 3*
Number of rooms: 207
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Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Laurel Holiday Inn

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