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All 15 Laurel hotels

Sleep Inn & Suites

2.0 of 5 Hotel   |   10127 Washington Blvd, Laurel, MD 20723
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Ranked #6 of 15 Hotels in Laurel
A recent review
5 of 5 stars reviewed 1 week ago
daniel p Virginia Beach, Virginia
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62 reviews from our community

Traveler rating
    14
    27
    10
    5
    6
See reviews for
18
16
5
16
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I had their "hot" breakfast, which was cold hard-boiled eggs, cold cereal, nasty little donuts, and some worryingly pale and lukewarm sausage patties -- the "hot" part of the deal. The hotel seems to cater to people recently released from hospital, because I ate breakfast with a pajama-clad gentleman with open weeping burns who didn't even know what day it... More

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KK S, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

had to come to town last minute for business and its a very very nice hotel the front desk staff is very nice and the girl who works the morning shift the couple of days i stayed was really nice and helped me out she has great customer service skills and everybody else was nice as well . My breakfast... More

Was this review helpful? Yes
KK S, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Washington, District of Columbia, District of Columbia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

they have heated pool plus work out area along with free breakfast I mean there front desk clerks are very nice always speak and go out of there way too make sure that I have everything!! I would make sure too tell all my family and friends too stay !!!

Was this review helpful? Yes
KK S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Fing myself in need of a hotel on a last minute trip to visit a sick relative. Upon arrival the establishment the directions were well given, front desk agent was well spoken and business like, and the lobby was spotless. From reservation to walking into my room it took all of 7-9 minutes, which surprised me since it was last... More

Was this review helpful? Yes
KK S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Brooklyn
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

I can totally understand reviewers who had issues and gave lower ratings. We had a few iffy moments (very slow desk clerk with someone ahead of us and several behind for what seemed like an eternity, I honestly could not understand 30% of what he said and he got wrong 30% of what I said; card key didn't work one... More

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Augusta, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 19, 2014

When we arrived, there was a line of people waiting to check in. The other people in line said they had been waiting for 10 minutes and no employees had shown up at the desk. After waiting for 15 minutes, an employee showed up pushing a roll away bed. He apologized saying the hotel was full that night and he... More

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Reno, Nevada
Contributor
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 8, 2014

When visiting the Washington DC area, I usually stay in the area of College Park, MD. This time, I was staying longer with the same budget and chose to stay the Sleep Inn & Suites in Laurel, MD. It is located only about 12 miles farther out than where I usually stay. While my drive in the first day took... More

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Upper Marlboro, Maryland
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2014

Ive stayed there many times, and it was comfortable, clean and breakfast area was stocked well , small eating area though needs to be be rethought .staff was friendly and helpfull, now smoki ng on top floor is allowed, that needs to be alittle cleaner.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 29, 2013

Was there to sight see Washington, DC....first time I had been there in over 30 years...my mom had never been...Called to see if there was an indoor pool, was told yes but they didnt bother to tell me that it was closed.....went to continental breakfast..no spoons...was told they had run out the day BEFORE so obviously too lazy to go... More

Was this review helpful? Yes 1
Oak Bluffs, Massachusetts
2 reviews
2 of 5 stars Reviewed October 6, 2013

My in-room safe was locked when I arrived so it was useless to me. No staff could open it. The front desk offered a new room, I had to come down to retrieve they key myself. When I got there I realized the pool was closed, the whole purpose of wanting to secure my valuables, so I could take a... More

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Additional Information about Sleep Inn & Suites

Address: 10127 Washington Blvd, Laurel, MD 20723
Phone Number:
Location: United States > Maryland > Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 85
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Laurel
Sleep Inn Laurel
Laurel Sleep Inn

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