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Days Inn & Suites Laurel

2.0 of 5
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9860 Washington Blvd, Laurel, MD 20723
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Days Inn & Suites Laurel
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Ranked #6 of 16 Hotels in Laurel
A recent review
5 of 5 stars reviewed 1 week ago
diamondp728 Columbia, MD
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pylesville,MD
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I would advise anyone considering thinking of staying at the Days Inn Laurel, MD to reconsider. My husband and I stayed there on 6/4 and 6/5. We had no hot water and no phone, even though we repeatedly informed the management. Over the years I have stayed at HUNDREDS of hotels, this is the worst that I have EVER encountered.... More 

Review collected in partnership with Days Inn

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Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Dear Joyce S, Please accept our apologies for your perception of our hotel, It is important to us that our guests are happy with their stay, I researched the concern you experienced and I was not able to locate any information on this, I would be more than happy to work some kind discount with you, I ask that you... More 

Travelers are raving about these Laurel hotels

Troy, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

First room air didn't work moved to a second room. Next morning a snake was found in our room. Asked for some compensation because we are planning to go back in Oct. And was told no because they upgraded us to another room!

Review collected in partnership with Days Inn

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Debra M, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon E5701NCWilliams, Thank you for taking the time to voice your comments on TripAdvisor, we appreciate all comments whether good or bad. It was a pleasure speaking to both you and your husband during your stay with us, loved hearing about your motorcycle trips and adventures. We do apologize about the snake that got into your room, and Earl... More 

Columbia, South Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was an average hotel stay. You pretty much get what you pay for with these low priced rooms. Actually, I think these rooms were over priced. Nothing special about this hotel. Our room was in this 2 story building adjacent to the hotel. A standard room with no frig, but it did have a safe, iron & ironing board.... More 

Was this review helpful? Yes
Debra M, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon Marsblackman, Thank you for taking time out of your day to write your review on TripAdvisor, your comments and concerns make us a better hotel so we can improve and learn where we need to, and or change/fix when it comes to our guests needs. If there is anything we can do for you on your next visit... More 

Lexington, Kentucky
1 review
1 of 5 stars Reviewed 5 weeks ago

First of all, I hate being mean, but this time I cannot tolerate it anymore. My brother and I driving from NYC to KY, we know we will be too tired to drive all the way. So we decided to take a break around DC area. We reserved the room hotel and called the front desk to let them know... More 

Was this review helpful? Yes
Debra M, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon Asr S, Please accept my apologies for this complete mis-communication, I was made aware of this but I had no contact information to get ahold of you, I would be more than happy not to charge you so you can get your money back from whom you booked this through. I would like you to please e-mail me... More 

Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2015

Even though we are from western Maryland only an hour away, we stayed at the Days Inn in Laurel the night before our son's graduation from UMD College Park to beat the awful traffic. Very nice hotel with nice young man checking us in to the two rooms we booked. Had a good night and went just a few miles... More 

Was this review helpful? Yes
Debra M, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon Snuffymack, Thank you for taking the time to write a wonderful review, and Congratulations on your son's graduation, what a great accomplishment!!! I will be happy to share your review with our staff to show them your appreciation. We look forward to your next stay with us. At Your Service, Debra Winkowski General Manager More 

Bellevue, Ohio
1 review
3 of 5 stars Reviewed May 26, 2015

Front desk personnel were very friendly. General Manager had a very verbal discussion with housekeeper that probably should have been done in her office instead of at the front desk. Room was very average with several stains and tears in carpet. Free breakfast was a complete joke! No variety and the help struggled to keep things clean. We could hear... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Debra M, General Manager at Days Inn & Suites Laurel, responded to this review

Good Morning KathyK, First I would like to thank you for taking time to write a review, all reviews are taken seriously and we respect all comments that are made, this is how we learn and grow as a team. Your perception is important and I would like to apologize for what you had overheard with our housekeeping vendor, you... More 

Birmingham
Top Contributor
77 reviews 77 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 22, 2015

It is a motel really not a hotel. It is just off Highway 1 and this part of the USA is only set up for travel by car. It is difficult and potentially dangerous due to traffic to walk to anywhere such as "nearby" restaurants. I had emailed an enquiry about public transport befiore I went but the hotel didn't... More 

Was this review helpful? Yes
Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Morning Graeme C, Thank you for taking the time on writing a review on our hotel, we appreciate all feedback so we can learn and improve on the service we provide to our guests, I am sorry your experience was not to the level of standards you are use to. We would like to earn your business back, please... More 

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