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Days Inn & Suites Laurel

2.0 of 5
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9860 Washington Blvd, Laurel, MD 20723
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Days Inn & Suites Laurel
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Ranked #6 of 16 Hotels in Laurel
A recent review
4 of 5 stars reviewed 3 days ago
tamicos Jacksonville, Florida
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359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Laurel
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The room was nice. The hot tub awesome. My only complaint is that they didn't leave the AC on low. The room was very stuffy and it took 3-4 hours to cool it down. I mentioned it to the staff when I checked out and they tried to give me a lame excuse. The continental breakfast was a joke.

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Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon 421ladybug, Thank you for taking the time to go on to TripAdvisor to do a review on our hotel. we appreciate all comments it lets us know where we need to improve, and what we are doing to meet all guests needs. I'm glad you enjoyed the Jacuzzi room we upgraded you too at no extra charge. I'm... More 

Sterling Heights, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed here a few times since moving to Michigan to help my brother! I still have a house here that my daughter and her family take care of for me. So we come down to see them and stay here. To room is lovely and the staff always goes above to make our stay comfortable. We arrived early... More 

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Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon Sandra M, We truly appreciate you taking the time to write such a wonderful review on Trip Advisor, I will share your great comments with the staff. We enjoy getting comments about our hotel and the hard work my staff does to meet all of our guests expectations. We look forward to your next visit with us. At... More 

Woodbridge, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

We had the most awesome customer service experience ever. The staff helped my wife tremendously since she was not feeling well. They brought her two extra blankets and a new coffee machine, because the one in the room was not working properly. we will be staying at this property again, and will request the same room. Room 241 I Believe..we... More 

Review collected in partnership with Days Inn

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Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon 271toddb, Thank you so much for taking the time to write a review on TripAdvisor, I hope your wife is feeling better? I will be happy to share this with our staff, they work very hard to make sure all of our guests needs are met, and that we exceed in all expectations during their stay. We will... More 

Southaven, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a very good hotel. I was surprised with the room being so nice. We enjoyed our stay and will stay there again when traveling to Laurel.

Review collected in partnership with Days Inn

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Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon Vivian J, Thank you for taking a moment out of your day and writing a review on our hotel, our guests expectations are important to us, and we work hard to meet all of them. I will share your comments with our staff, Thank you again. We appreciate your business. and we look forward to your next visit... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

In the days that Day's Inn has been declining in many places in the USA, Debora Winkousi's Day's in Laurel Md was an incredible surprise--- listed as 3 1/2 stars, it deserves 4.9 stars, almost excellence... It even has a well equipped working exercise room that is not listed in the propaganda. The lady at the front desk was extremely... More 

Was this review helpful? Yes
Debra M, General Manager at Days Inn & Suites Laurel, responded to this review

Good Afternoon Mr. Yoder, I cannot thank you enough for the amazing review you gave us, I have shared your comments with my staff and they are just as excited as I am about it. It shows encouragement to my staff that all their hard work is paying off, It is nice to get compliments it defiantly helps build the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here after an awful hotel experience in Baltimore. This one wasn't nearly as bad. They have 2 buildings. An older one and a newer one. We were in the older one and it was still nice. They do have a Continental breakfast. It was a pretty typical - yogurt, eggs, cereal, toast, juice and coffee. Overall I have... More 

Was this review helpful? Yes
Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Morning Leslie, Thank you for taking the time to write a wonderful review on TripAdvisor, Our staff works very hard on meeting our guests expectations and perception of our hotel. We are always trying to improve in every area of the hotel which does include breakfast, so thank you for your comments, I will share your review with our... More 

Pueblo West, Colorado, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When we arrived at the hotel we were given a room with two queen beds and no other amenities. When we went down to the desk and asked the clerk if she had our reservation for the executive suite she told us we had been given the executive suite. The clerk stated that it was an executive suite because it... More 

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Debra W, General Manager at Days Inn & Suites Laurel, responded to this review

Good Morning Rick S, I do want to thank you for completing a review, I'm sorry you did not give us an opportunity to show you what we work very hard for on making sure we meet and exceed all guests expectations, The room you did reserve is on our Business Class level where the rooms are bigger and more... More 

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