I stayed at this location during a recent holiday weekend. I called to see if I could check in early. The person who answered the phone was pleasant and accomodating. I was able to check in early and the person at the front desk greeted my cheerfully. All of my check-in information was prepared! I felt like a VIP! Throughout... More

This Holiday Inn Express, like the others, is a very comfortable and clean hotel. The staff is extraordinary - courteous, friendly, helpful. Breakfast is well above average and the food is constantly refreshed and tables cleaned. Unfortunately, the shower faucet in our room became broken on the second night so that neither my wife or I had a way to... More

We picked this hotel because of its proximity to DC and the 6 Flags America, the HIE breakfast and the pool for our two children, 10 and 12. I booked it online from the HIE website, pre-paying for it in advance to get the best price. We arrived after a long hot Friday in DC in July, checked in, then... More

I am a traveller . I have travelled all over the world and stayed in all name- brand hotels but there is something peculiar about this particular hotel which drew my attention and that is; the customer service and staffs are phenomena. The management and staffs will go extra miles to make your day. My entire stay with my family... More

i attempted to reserve a block of rooms for my wedding guests in october. steve nagar, the sales manager, lied and told me that they had no rooms available. he did not know that a young lady in reservations had already told me that they had plenty of rooms available for my dates. i don't quite understand his approach in... More

While driving on our way to the hotel from DC, we were slightly skeptical about its location (which is at the last stop of the Metro blue line) far away from the city and sort of the middle of nowhere. However, we were pleasantly surprised about not only the cleanliness of the property but also the friendliness and helpfulness of... More

Just returned from a fabulous stay at this hotel. The property was well kept and the facility was spotless. I couldn't believe the quality of the free breakfast. We never waited more than 10 minutes for the hotel shuttle. Even the free internet worked well. Best of all were the staff! Everyone we had contact with-from the front desk staff... More

We stayed at this hotel for 4 nights. The hotel was spotless and the staff were always friendly! Everyone from the shuttle drivers to the front desk to the breakfast staff had a smile & something pleasant to say. We never had to wait more than 10 minutes for a shuttle. We didn't have a car so we took the... More

I just got back from this hotel and am APPALLED at the way the front desk mishandled two issues. This was an 8th grade class trip wherein we had 60 students and 8 chaperones. My frist complaint is that 2 items came up missing in one of our girl's rooms. I went to the front desk manager and he did... More