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Red Roof Inn Washington, DC - Lanham

9050 Lanham Severn Road, Lanham, MD 20706
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Red Roof Inn Washington, DC - Lanham
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Red Roof Inn Washington, DC - Lanham
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86 reviews from our community

Traveler rating
    26
    15
    9
    7
    29
See reviews for
23
14
5
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (22)
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    (19)
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    (22)
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    (23)
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New York City, New York
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

THIS PROPERTY ON LANHAM SEVERN ROAD IS DOUBLES AS A SHELTER!!!! We went to check in No Manager All day, room was not clean. People arguing and fighting and pit bulls running around in the parking lot. I felt so sorry for these poor girls trying to do their best with no manager. At least they were smart enough not... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 30, 2015

I recently stayed here while on vacation with my fiancé and two friends. We were greeted by friendly faces at the front desk which seemed to be newly remodeled. We booked two king sized handicapped rooms which were located on the second floor in a hotel that has no elevator, this makes no sense to me. When we got to... More 

Was this review helpful? Yes 1
Providence, Rhode Island, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2015

I travel often. I am not picky. The only good thing about this hotel was the desk clerk who was awesome...even though she was safely behind bullet proof glass. Which was my first clue this may be a problem. My room was "handicap accessible" and it was after I shouldered my way through the stuck door. The door had 3... More 

Was this review helpful? Yes 1
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Dear Miss.Amy, My apologies we failed to provide you with the basics. Our goal is to exceed your expectations and WE DID NOT! For that I deeply apologize. It would be my pleasure to further discuss your concerns over the phone. Please give me a call at 301-731-8830. Thank you. Desmond Miller General Manager More 

1 review
5 of 5 stars Reviewed March 4, 2015 via mobile

Just finished my 7th night here, I'm traveling for work. I was greeted politely, able to inspect my room and checked in. The coffee in the lobby is really good. Keonna (sorry if I spelled it wrong) at the front desk is great! I hope there's a promotion for her soon. That being said ALL the staff, even late night... More 

Was this review helpful? Yes
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you for taking the time to write a review! I'm glad to know you enjoyed your stay and will be sure to share your comments with the entire team! Keona will be thrilled to hear how impressed you were with her service! We look forward to seeing you again soon! Thank you for choosing Red Roof Lanham. Sincerely, Desmond... More 

Arlington, Virginia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2015

Arrived and was welcomed by friendly front desk lady who already knew my name and was looking forward to receiving me as I already booked weeks before. However, there was only one room left and we were given the key to go check the room out. The room actually smelled of cigarette smoke. It was a big no for my... More 

Was this review helpful? Yes 2
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. When a guest takes the time to leave a review, we listen. As a hotel manager, I apologize for your experience with the room smell. I have taken the necessary steps to insure it doesn't happen again. I would value another opportunity to impress... More 

1 review
5 of 5 stars Reviewed February 12, 2015

The hotel staff was very friendly , I was greeted accordingly and was even the option to check my room before I stayed. The GM was very accommodating as well as the front desk (the light skinned girl, keonna ). I'll stay again

Was this review helpful? Yes
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Heather, Thank you for taking the time to share your experience with us Keona will be excited to hear how impressed you were with her service. I will be sure to recognize and thank Keona for leaving you with a five star experience. Desmond Miller General Manager More 

Lanham, Maryland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 12, 2015

I've stayed several times & everything has been just fine. Rooms clean, really friendly staff, security (tho I've not seen it necessary, what woman doesn't appreciate the presence)? And, BEST OF ALL, my old kitty is welcomed!!

Was this review helpful? Yes
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you so much for taking the time to write a review of your recent stay with us. I'm glad to see that we were able to accommodate you and exceed your expectations. Our staff strives to make sure each guest has a positive experience. Thank you and I look forward to seeing you on your next stay with us....... More 

2 reviews
5 of 5 stars Reviewed February 11, 2015 via mobile

The hotel service was wonderful!! I was greeted with a smile upon entry and the room exceeded my expectations. The beds were soft an comfortable and the view from my room was spectacular! I will definitely visit again!!!

Was this review helpful? Yes
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

It was great to hear that you had an awesome stay. Your kind words indicate that we are heading in the right direction when it comes to offering great customer service. We look forward to seeing you again. Sincerely, Desmond Miller General Manager More 

1 review
5 of 5 stars Reviewed February 11, 2015

The hotel itself was superb and exceeded my expectations!! From I walked in, I was greeted by friendly staff. My room was REALLY clean and whenever I needed assistance room service was never hesitant to come knocking at my door! The hotel is worth everything! I'll be sure to stay here once I return again

Was this review helpful? Yes
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you so much for taking the time to write a review of your recent stay with us. I'm glad to see that we were able to accommodate you and exceed your expectations. Our staff strives to make sure each guest has a positive experience. Thank you and I look forward to seeing you on your next stay with us....... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

I was very surprised to be so welcomed by all the staff members that worked at the red roof inn. The room was very nice so quite an the front desk lady she told me her name was chrystal she was so sweet an kind an just so friendly. I will definitely stay there again an recommend my family an... More 

Was this review helpful? Yes
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review

Thank you for taking the time to complete a review of the Red Roof Lanham,MD. I appreciate your comments regarding your recent stay as we strive to continue to provide clean rooms and great customer service. I will make sure to share your comments with Chrystal and rest of my team. Once again Thank You and we look forward to... More 

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