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All 3 Lanham hotels

BEST WESTERN Capital Beltway

2.5 of 5 Hotel   |   5910 Princess Garden Parkway, Lanham, MD 20706
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Ranked #2 of 3 hotels in Lanham
A recent review
4 of 5 stars Reviewed July 25, 2014
Ronny U New York City, United States
  • Overview
  • Reviews (239)
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  • Amenities
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239 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for BEST WESTERN Capital Beltway
See the most recent reviews
New York City, United States
2 reviews
4 of 5 stars Reviewed July 25, 2014

If you're on a road trip in the D.C. / College Park area this is a nice value hotel. The only problem is the thermostat works poorly. I think I've experienced that problem at many Best Westerns. We asked for and recieved an extra blanket as the cold just came on coming out ot he A/C unit. I set the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
helen h, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your feedback and apologize for the inconvenience. We look forward to your next visit. More

Brewster, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014

You can't beat the price we paid but we will not likely stay there again. The desk staff was great, kind and courteous and Glenn went out of his way to help and inform us. The pool was terrible, not only were the people swimming in it rude animals but the water itself was gross. The hotel itself was fine,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time to share your feedback. We apologize or not exceeding your expectation. We appreciate your business and look forward to your next visit. More

Pittsburgh, United States
1 review
2 of 5 stars Reviewed July 21, 2014

Pool was disgusting. There was mold on floor around pool, bugs floating in pool, mold around windows . Water was so cloudy you couldn't see bottom. Pool attendant started pouring chemicals into the pool WHILE WE WERE SWIMMING IN IT. There was a gross brown smear on the wall behind the toilet. Just disgusting. Tub and shower clearly not maintained... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time to share your feedback. We apologize for not exceeding your expectation. We will follow-up on your concern for immediate corrective action. We appreciate your business and look forward to your next visit. More

Los Angeles, United States
1 review
5 of 5 stars Reviewed July 20, 2014

Great atmosphere! You can Party or Worship, they let you enjoy whatever your stay was all about, your choice I loved that! I am taking the time to write this survey cause they impressed me with their courteous, friendly service. Woke me up in time to catch my flight, fixed my room needs as I needed and made me feel... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time to share your feedback. We are glad to know that we have exceeded your expectations during your stay with us. We appreciate your business and look forward to your next visit. More

Landover, Maryland
1 review
5 of 5 stars Reviewed July 18, 2014

The staff at this hotel were very friendly & helpful. Me and my family really enjoy our stay each room was nice and clean.and they was very hospitable and pleasant.being that the stay was so nice I must return on my next vacation

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time to share your feedback. We thank you for your compliments and glad to know that we have exceeded your expectation during your stay. We appreciate your business and look forward to your next visit. More

landover
1 review
1 of 5 stars Reviewed July 17, 2014 via mobile

I woke up around 4am itching and scratching, only to find out I had been bitten on my arm, leg, and ankle.I asked could we at least be moved to another room until later on in the a.m. she replied that no more were available. ..so while packing all my belongings, my brother spotted the bed bug and snapped a... More

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time. Your business is very important to us and we value your feedback. By sharing your experience about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. More

Las Vegas, Nevada
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 15, 2014

The staff at this hotel were very friendly & helpful. Shuttle to the Metro station was a plus. Only problem was when we returned to the Metro station. No one told us that we needed to call the hotel for pick-up. The rooms were large and clean and the breakfast was above average.

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time. Your business is very important to us and we value your feedback. Thank you for your compliments to our staff. More

Cocoa, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

Stayed five nights in June of 2014. Staff was exceptional in checking in, assisting us during our stay and in checking out. Our Granddaughter was participating in National History Day at the University of Maryland, College Park. The staff was great and we enjoyed our stay. The rooms were clean and breakfast was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/Wrote: Your business is very important to us and we value your feedback. Thank you for letting the world know that you had a very good experience with us. I will certainly share your compliments to our entire staff. Thank you again and we look forward on your next visit. More

Scottdale, United States
1 review
5 of 5 stars Reviewed June 19, 2014

Very friendly staff, clean rooms, good variety of food at breakfast. They provided us a free shuttle to the metro station, and we were in Washington DC within 30 minutes. We would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/Wrote: Your business is very important to us and we value your feedback. Thank you for letting the world know that you had a very good experience with us. Thank you again ans we look forward on your next visit. More

SK
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

Stayed 3 nights here with 2 teens and my 75-year old mom on a sightseeing trip to DC, Boston and Philadelphia. This hotel was the least expensive of the trip, but was by far the most pleasant to stay in. When we first got to our room, everything was very nice and clean, but our a/c made a fairly loud,... More

Was this review helpful? Yes 1
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/General Manager/wrote: Your business is very important to us and we value your feedback. Thank you for taking your time to share in details about your experience with us. We are glad to know that you had a pleasant stay with us. Thank you for all the compliments mentioned and we look forward to your next visit. More

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Additional Information about BEST WESTERN Capital Beltway

Address: 5910 Princess Garden Parkway, Lanham, MD 20706
Phone Number:
Location: United States > Maryland > Lanham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Capital Beltway 2.5*
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Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
169

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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