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BEST WESTERN Capital Beltway

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5910 Princess Garden Parkway, Lanham, MD 20706
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BEST WESTERN Capital Beltway
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BEST WESTERN Capital Beltway
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314 reviews from our community

Traveler rating
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    90
    61
    46
    57
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118
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for BEST WESTERN Capital Beltway
See the most recent reviews
Miami, Florida
1 review
2 of 5 stars Reviewed March 30, 2015

The rooms have a very strong cleaner/air freshener/baby powder smell. There is no hint of the scented smell in the lobby, corridors or hallways, but once you open the door to a room, you immediately smell an overwhelming scented cleaner smell. We looked at another room on a different floor and the same strong scented smell was there too, so... More 

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Minerva, Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here because of the price. its an older hotel, in an ok neighborhood. Our front desk attendant during the day was a delight and the gentleman overseeing the breakfast was awesome. We stayed on floor 4, highway view, slept like a log. Easy on/off access to all roads to DC.

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Spent 4 nights at Best Western Capital Beltway . Easy access to Dc sights . Bharat and staff are very friendly and helpful. Excellent breakfast with lots of choice. Good size , clean rooms, large pool , friendly staff- we had a great time with no problems . Would recommend to anyone looking for a good hotel just outside of... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2015

Overall, rude staff, terrible hotel transportation, slow or non-existent internet speed, poorly lit parking lots, the pool is disgusting, poor quality rooms (hair in my "clean" towels, bedside lamp would flicker off and on). This was my experience. We arrived in our room and the room next door had about 5 kids that were screaming, blowing noise makers, and hitting... More 

Was this review helpful? Yes 2
bowie, United States
1 review
4 of 5 stars Reviewed March 13, 2015

The staff was awesome. They were able to accept me on an impromptu level of reservation. And very helpful with delays I encountered. I will definitely return for a longer stay at that particular location which is very accessible for me

Review collected in partnership with Best Western

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Findlay, Ohio
Top Contributor
99 reviews 99 reviews
53 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed March 12, 2015

Stayed one night at the Best Western Capital Beltway. The rooms were good. The breakfast was good. The bathrooms were dated but adequate. What I want to praise the hotel for was the shuttle service. I totally forgot that they has a shuttle service to the metro. After walking 13 miles that day in DC, my son and I planning... More 

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York, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 11, 2015

January stay, so it was cold and and snowy. The lobby was so cold that the staff was working with their coats on. The room was equally as cold as it took three hours for the room to warm up and to feel comfortable. The pool-you guessed it-cold. The kids tried to get in but it was too cold for... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015 via mobile

I look forward to telling more people about how great and accomodating best western can be.I felt homely and relaxed here.Looking forward to spending more time here cos there's no place I'll rather be than here in best western capital hotel

Was this review helpful? Yes 1
Tobyhanna, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

I'd go back in spite of the poorly staffed reception desk and the harried clerk there. The room was clean and the internet service adequate. Proximity to different dinner sources is one recommendation. Being a DOT regulated driver, the ability to walk for a decent dinner is a good thing.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
helen h, General Manager at BEST WESTERN Capital Beltway, responded to this review

We appreciate your time to share your experience with us. We apologize for the unfriendly service you received at the front desk and this will be address immediately for corrective action. Our front office staff are normally friendly and helpful and we want to provide the friendly service with consistency. We hope to see you again on your next visit. More 

Wilmington, Delaware, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015 via mobile

I stayed at this hotel for 3 nights and enjoyed the dtsy very much. The hot breakfast was a great way to start the day. And the shuttle bus to the Metro made it super easy to get to Washington's museums.

Was this review helpful? Yes 1
helen h, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time to share your experience with us. We are happy to know that you enjoyed our Full Hot Breakfast served each morning and that the shuttle van service was a plus to your visit. Thank you again for taking your time to share your feedback and we look forward on your next stay. More 

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