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All 3 Lanham hotels

BEST WESTERN Capital Beltway

2.5 of 5 Hotel   |   5910 Princess Garden Parkway, Lanham, MD 20706
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Ranked #1 of 3 hotels in Lanham
A recent review
5 of 5 stars Reviewed January 16, 2014
Vikki H Lanham, United States
  • Reviews (207)
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207 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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There are newer reviews for BEST WESTERN Capital Beltway
See the most recent reviews
Lanham, United States
2 reviews
5 of 5 stars Reviewed January 16, 2014

The Best Western in Lanham is nice and comfy. The rooms are well kept and clean rooms. It has all the necessary accommodations that any traveler would need. What make this hotel special is its staff. They are extremely friendly, helpful and professional. and I forgot Welcoming. I enjoyed my stay

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/General Manager/wrote: Thank you for taking your time to share your feedback regarding your stay with us. I will certainly share your good words to our hotel staff. We are very happy to know that we have met your expectation and we can be your home away from home. Thank you again for sharing your feedback and we look... More

New York, NY
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2014

This hotel is above average and has a tiny but awesome giftshop called "gift trip" that was worth a visit on it's own. It also has a library-loft (?) in the lobby ceiling that we didn't notice til checkout. LOL Great pool and staff. Close to University of Maryland College Park. The hotel is accurately represented in it's hotels dot... More

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/General Manager/wrote: Thank you for taking your time to share your feedback regarding your stay with us. I will certainly share your good words to our hotel staff. We are glad that you have noticed our creative look library above the lobby. Thank you again for sharing your feedback and we look forward to accommodate you and your family... More

Washington, DC, United States
1 review
5 of 5 stars Reviewed December 22, 2013

I travel extensively across the United States and this was one of the best hotels I have ever stayed at. After 4 nights, my only criticism would be that the shower was not hot enough for my preference, but still satisfactory. That being said, the quality was well above average for a hotel of comparable standards in the industry.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time to share your feedback. Your loyalty to the Best Western Family Brand Hotel is very much appreciated. Thank you again and we wish you a Prosperous New Year. We look forward to your next stay with us. More

Lanham, MD, United States
1 review
4 of 5 stars Reviewed December 18, 2013

Good place to stay over night! Most staff employees are friendly and helpful in giving directions of the surrounding area if you're not from the area. Rooms are a little cold so ask for extra blankets. Other than that it's a good over night place to sleep passing through the city.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time to share your feedback during your stay with us. I am glad to know that our staff was able to provide your extra blanket that made you more comfortable. We appreciate your loyalty to the Best Western Family hotel brand. Thank you again and we wish you a Prosperous New Year. We look... More

schenectady
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 16, 2013

Do not get a room near the elevator ever as it sounds like it is coming through your room. Park you can as close to the hotel as possible in a well lit area. Make sure you remove all visible item from your car especially GPS or cell phones. Do not expect to much for breakfast. It was convienent to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time to share your feedback. We apologize for not exceeding your expectation during your recent stay with us. We can certainly assign guest rooms away from the elevator as requested. We hope to see you again soon. From the entire hotel staff, we wish you a Merry Christmas and Prosperous New Year. More

Lanham, United States
2 reviews
4 of 5 stars Reviewed December 16, 2013

The hotel is an older hotel the staff are nice and very professionals. The rooms are clean but on the colder side. The heating units blew cold air most of the nights and the beds have a thin blanket and sandwich between two sheets. So, if you can bring a blanket with you. On the weekend there is a nite... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time to share your feedback. We apologize for not exceeding your expectation during your recent stay with us. Yes, we do triple sheets on each bed so the blanket is between the two sheets. We can certainly provide extra blankets upon request. I will have our maintenance follow-up on conditions of the heating unit.... More

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed December 3, 2013

Front desk very helpful, and friendly. The young lady that checked me in was helpful during my stay. I will stay there again this month. I have another performance at Prince George Publick House Theater. I travel alot and stay in several hotels, Front desk services is very important to make your stay comfortable. And the price was right.

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time to share your feedback regarding your stay with us. I am very happy to know that our hotel staff are friendly and accommodating to your needs. I hope you've enjoyed our complimentary Full Hot Breakfast each morning. We hope to serve you again on your next visit our area. More

Lanham, United States
1 review
3 of 5 stars Reviewed November 27, 2013

Only problem was slow sink draining, clogging and water filling up. Overall, nice hotel & reasonably located to Fedex Field. Conveniently within range of other food places and the highway. Tripadvisor/Expedia had pretty good options without being able to choose where I cold stay exactly..but a good choice was made.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for taking your time to share your experience with us. We will follow-up on the sink concern to make immediate corrective action. Thanks again and have a safe and happy Holidays. More

Greensboro, North Carolina
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 27, 2013

This offered an excellent service. I have stayed at several Best Western hotels in the past, but I was impressed to see the willingness of the staff which was composed of young people. The lobby was all inviting to guests and the breakfast staff were helpful and friendly to the guests. I enjoyed my stay at this hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for sharing your feedback. We are happy to know that we have exceeded your expectation. We appreciate your loyalty to the Best Western Family Brand hotel and hope to serve you again soon. More

New York, United States
1 review
2 of 5 stars Reviewed November 27, 2013

The room was $65 for one night with the AAA discount. Should have expected the quality of the room for that price would be so poor. The saving grace was that the front desk staff was great. I don't know the gentleman's name that assisted us, but he was friendly, professional, and extremely helpful. Stayed here because it was close... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review

Helen Hayes/GM/wrote: Thank you for your time to share your experience with us. I will certainly share your feedback to our front office staff. We appreciate your loyalty to the Best Western Family Brand hotel and hope to serve you again soon. Have a Safe and Happy Holidays. More

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Additional Information about BEST WESTERN Capital Beltway

Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Capital Beltway Hotel
Best Western Hotel Lanham
Best Western Lanham
Address: 5910 Princess Garden Parkway, Lanham, MD 20706
Phone Number:
Location: United States > Maryland > Lanham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Lanham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Capital Beltway 2.5*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
169

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