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Extended Stay America - Washington, DC - Landover

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9401 Largo Drive West, Landover, MD 20774
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1 room 1 adult
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Extended Stay America - Washington, DC - Landover
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62 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 3 weeks ago

was starting new job in area, room was nice and clean, bed could have been more comfortable. refrigerator had ice build up in freezer that kept it from cooling but repaired quickly. most of the reservationist were happy and helpful. would stay here again. internet did stop working for several days with no help of where to find elsewhere. wish... More 

Helpful?
Thank Rebecca O
Manager_11525, General Manager at Extended Stay America - Washington, DC - Landover, responded to this review

Thank you for sharing your experience with us. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall and enjoyed our accommodating customer service. Your feedback is very important to us, so thank you for sharing. If you have any additional... More 

Fairfax, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2015

hotel location is in a nice area with easy access to i495, neighborhood is safe. staff are extremely friendly and cooperative. prices of stays are very cheap. fresh clean towels always available. rooms are very spacious and clean. clean efficient washing machines available to use. stayed here for 3 months. wifi offered however is very slow.

Helpful?
Thank drazamzam
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 29, 2015

I would not put my worst enemy here! I checked in for work and the minute I went in to my room and heard the couple next to me arguing and my room smelled so badly of odors that I can't even explain. I went and stayed down the street at the Marriott. Had to pay for it out of... More 

Helpful?
2 Thank Shawn J

Travelers are raving about these Landover hotels

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 11, 2015

i came in from a delayed flight so by the time we checked in it was late about 2am. We checked in and went upstairs and when we opened the room door, were greeted with the most unpleasant smell. When we walked in the room, it looked half clean like someone was just in it. The window to room was... More 

Helpful?
3 Thank Reahanna S
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 29, 2015 via mobile

This is maybe the dirtiest hotel I've ever seen. I would not recommend staying here. There are fixtures falling off the walls in the hallway. All of the non-smoking rooms smelled like smoke. Bathroom clearly had not been cleaned. Just gross for the amount you're paying.

Helpful?
3 Thank cnharrin
Manager_11525, General Manager at Extended Stay America - Washington, DC - Landover, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More 

Alabama
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 8, 2015 via mobile

Despite the name being extended stay, we would probably never come back here for an actual extended stay. The rooms are much smaller for a suite. It was a normal hotel size room with a kitchenette crammed into it. The purpose of our stay was moving to the area and our house not being available and we came with our... More 

Helpful?
Thank Kathleen T
Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 3, 2015

A few family member stayed over the weekend. I originally called and requested a late check-in, but got there a few hours earlier than expected. After an 8 hour trip, we were initially disappointed to find that our rooms were not yet ready. But, Samuel Luke at the front desk was absolutely amazing. His calm and professional demeanor helped to... More 

Helpful?
3 Thank Lauren W
Manager_11525, General Manager at Extended Stay America - Washington, DC - Landover, responded to this review

Thank you for taking the time to write a review about your experience with us. I am thrilled to read that our staff went above and beyond to provide you with an enjoyable stay! I truly appreciate your kind comments regarding our comfortable rooms and excellent customer service. The staff and I would like to thank you again for posting... More 

United States
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 22, 2015

This hotel is not as it appears on its website; it is far from it. I would not give it any stars if it were possible. The only positive was that it was close to major highways and a shopping center with a grocery store and CVS. However, that is not enough to overcome all of its shortcomings. Although it... More 

Helpful?
1 Thank packandgonow
Norfolk, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 21, 2015

This hotel is 100% SMOKING( cigarettes, marijuana,candles ect!) STOP advertising it as non Smoking! We walked into our room Friday 7/17/15 and it smelled like marijuana. We asked for another room and it was just as bad. The hotel's exterior is a disguise. It's appealing to the eye and makes you assume the rooms will be just as nice. THEY... More 

Helpful?
2 Thank Regina S
Glen Burnie
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

This hotel was fantastic, especially for the price, I stayed for a week for a business trip and had an EXCELLENT experience, the staff were all incredibly helpful and friendly, the maids did a wonderful job with room turnover, the breakfast was always on point. Will be staying here every time I'm in Maryland from now on.

Helpful?
2 Thank John B
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