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Holiday Inn Express La Plata

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6860 Crain Highway, La Plata, MD 20646 (Formerly Sleep Inn & Suites)
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1 room 1 adult
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Holiday Inn Express La Plata
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69 Reviews from our TripAdvisor Community

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North Carolina
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I wrote a previous review and had to update it since this last visit was not what we expected. The lobby was not very inviting, cleanliness was not up to par and some of the staff truly need to be trained or re-trained. They were pleasant but could not help much on different occasions. Their Wi-Fi is working whenever it... More 

Helpful?
Thank Savytrotter
Donna T, Front Office Manager at Holiday Inn Express La Plata, responded to this review

My apologies on your previous stay. The wiFi is running without issues and I did double check this. In regards to the lobby this was due to the heavy snow storm that we had and I do apologize for the salt that was used but we were trying to make sure that the guests would not slip. Once again my... More 

Waldorf, Maryland
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was a spur of the moment weekend alone and I have absolutely no regrets. The room was very clean and the heart shaped jacuzzi tub was the icing on the cake. TV was nice, bed was very comfortable and they also have a separate shower. Overall, this was a very relaxing stay and will not hesitate to return. The... More 

Helpful?
Thank Dawn R
Donna T, Manager at Holiday Inn Express La Plata, responded to this review

Thank you for the beautiful comment that you made. We are always happy when our guests are happy. We would love for you to stay with us again on your next visit to the area. I am happy that you enjoyed your stay. Once again thank you and stay safe. More 

Cape Cod, Massachusetts
Level Contributor
214 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

Traveling on a Friday afternoon trying to avoid Washington, DC traffic. LaPlata seemed like a good choice. Received a warm IHG from Preston who was very helpful with restaurant directions. My only "complaint" is that I asked for a quiet location and I was sent to a comfortable room in the front of the hotel, right on the highway. Not... More 

Helpful?
Thank Nancy011351
Donna T, Front Office Manager at Holiday Inn Express La Plata, responded to this review

My apologies on the not so quiet room. I am happy that our staff was pleasant and that we have some restaurants nearby that satisfied your appetite. I do hope that you will visit us again in the future and that you will have a more peaceful rest. Once again my apologies on the noise from the highway. More 

Waynesboro, Virginia
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed October 2, 2015 via mobile

The rooms are clean and spacious and the beds are comfortable. The staff seemed indifferent and the pool was way to cold for an indoor pool. Also, my fridge seemed to run warm but there were no other rooms available. Free cookies (chocolate chocolate chip and snicker doodles were very good). in the lobby are nice. Lots of restaurants near... More 

Helpful?
Thank historyvoyager
Donna T, Front Office Manager at Holiday Inn Express La Plata, responded to this review

I am glad that everything was comfortable. I do apologize for the indifference you felt with the staff. I will address this and I do hope that you will visit us again in the future and I know that your stay will be excellent. More 

Surfside Beach, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 24, 2015 via mobile

Could not sleep in the bed at 2 in the morning I ended up on a tiny couch. Toilet felt like it was coming out of the floor. Room OK, employees were nice. Would not stay here again. Went next door to Best Western. Will see how that goes tonight.

Helpful?
Thank Laura C
Donna T, Manager at Holiday Inn Express La Plata, responded to this review

I sincerely apologize for the fact that you could not sleep in our beds. Hopefully if and when you do come back you will have a more restful stay. Thank you for taking the time out to give us your feedback. More 

Travelers are raving about these La Plata hotels

Pittsburgh, Pennsylvania
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 23, 2015

we stopped at this hotel on our way home from the beach to visit family. what a nice surprise upon arrival. very clean rooms, well appointed rooms. nice selection of breakfast items. very personable clerk at check-in desk.

Helpful?
Thank bahamasgirlatheart
Donna T, General Manager at Holiday Inn Express La Plata, responded to this review

Thank you for taking the time out to complete our survey. Please do visit us again and thank you. More 

nc
2 reviews
1 of 5 stars Reviewed July 22, 2015

My family travel a lot using tripadvisor, so I read tons of reviews but usually leave none of my own. I had the worst stay at this hotel, It all started with the wrong room. The hotel manager seem very pleasing to make it right but it seem that her staff wasn't trained properly. After suffering from moving to a... More 

Helpful?
Thank pgod252
Donna T, Front Office Manager at Holiday Inn Express La Plata, responded to this review

I am very sorry that you did not enjoy your stay here and felt the need to go elsewhere. I certainly hope that you give us another chance and see how your experience would be then. Once again my apologies on your recent stay. More 

Saint Augustine, Florida
Level Contributor
286 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 21, 2015

First let me say that Alexis at the front desk was outstanding - very sweet and very welcoming and wanting to tell me all about the great amenities the hotel offers. The rooms are updated and nice, although I will say that the place is due for a TV upgrade - the TV I had in the prior night's IHG... More 

Helpful?
Thank cwbunger32
Donna T, Front Office Manager at Holiday Inn Express La Plata, responded to this review

Thank you very much for taking the time to complete the survey. More 

CO
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed July 2, 2015 via mobile

We spent the night here and the room was average. My asthma kicked in and I had to use my inhaler. We opened the windows in our room, and left them oprn all night We also propped the door open for several hours to get the strong odor out of our room. We checked with the front desk and were... More 

Helpful?
Thank BillerinCO
IHGCare, Guest Relations Manager at Holiday Inn Express La Plata, responded to this review

Dear BillerinCO, Thank you for taking the time to review our property. I am pleased to note that you liked the good location of the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable that you were... More 

Fishkill, New York
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 23, 2015

We have stayed at this hotel a number of times. The rooms are consistently clean and well maintained. The complimentary breakfast has always been very good with a fairly diverse set of offerings and the staff is always friendly. I travel a lot for business but my stays here have been family related. I truly can't understand some of the... More 

Helpful?
Thank Michael S
Donna T, Manager at Holiday Inn Express La Plata, responded to this review

I am very glad that you were pleased with your stay. Please do visit us again if you are ever in the area. More 

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