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Holiday Inn Columbia East - Jessup

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7900 Washington Boulevard, Jessup, MD 20794
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Holiday Inn Columbia East - Jessup
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Holiday Inn Columbia East - Jessup
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    113 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (30)
    Date | Rating
    • Chinese (Traditional) first
    • English first
    • Italian first
    • Any
    English first
    • All months
      (113)
    • Mar-May only
      (27)
    • Jun-Aug only
      (38)
    • Sep-Nov only
      (27)
    • Dec-Feb only
      (21)
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    There are newer reviews for Holiday Inn Columbia East - Jessup
    See the most recent reviews
    Brooklyn, New York
    1 review
    3 of 5 stars Reviewed June 22, 2015

    I would've given this hotel 5 stars but two things happened that made me bring it down. First let me say that the room was quite nice (came from NY, one night for a family members surprise birthday party)...the bathroom was newly renovated from the flooring to the tiling in the shower. However, we had a problem with the sink.... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Columbia East - Jessup, responded to this review

    Dear Izfiyah, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry we fell below your expectation regarding the toilet condition and the customer service provided by our front desk which was unacceptable. We will address these concerns.... More 

    Bethany Beach
    Level Contributor
    30 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    5 of 5 stars Reviewed June 14, 2015

    Oh my, we were so pleasantly surprised by how lovely and hi tech this old fave has become. Nice lobby, bright and clean restaurant, bar, and convenience store. Room was great. Bathroom light comes on when you walk in, great for my middle of the night trips, fancy folded tissues and toilet paper a nice touch Electronic indicator for privacy... More 

    Was this review helpful? Yes
    Richmond VA
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed June 14, 2015

    My sister and I booked this hotel the night before boarding a cruise ship out of Baltimore. We were very impressed by the friendly and helpful staff and the clean accommodations of this hotel. We had a minor problem with water flow in our bathroom sink and we reported this to the front desk. Maintenance was there in less than... More 

    Was this review helpful? Yes
    Bethesda, Maryland
    2 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed May 26, 2015

    This Holiday Inn Columbia East - Jessup is great. I can honestly say that it's one of the best Holiday Inn's that I've stayed at. It's very up to date with technology and very nice on the eyes. My girlfriend and I stayed at this hotel for a weekend to check out Maryland Live and we booked through Hotwire. I... More 

    Was this review helpful? Yes
    Long Island City, New York
    Level Contributor
    15 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed May 19, 2015

    Stayed here one night on a weekend trip to see two Orioles games. Weren't there long but room was clean, staff was friendly and responsive and wifi worked well (always a wildcard at hotels it seems). I thought breakfast was expensive but there are plenty of other choices within a couple minutes drive (as well as shopping if necessary). Hotel... More 

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    NJ
    Level Contributor
    26 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed May 18, 2015

    I recently stayed here while visiting friends. This was the first time in this area. The hotel is very clean and beautifully decorated. Some minor areas still in need of improvement such as the wall along the windows. The location is very easy to reach off of I-95. Within easy reach of shopping and restaurants. The rooms are very nicely... More 

    Was this review helpful? Yes 2
    Lima, Peru
    Level Contributor
    91 reviews
    34 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    4 of 5 stars Reviewed May 8, 2015

    This is a very good hotel, with an excellent service at the front desk. Great rooms, with excellent beds and pillows. We had dinner one night, and the service was really slow because there was only one waitress. Their breakfast is $10 per person, but across the street there is an Ihop, so not big deal. Perfect location close to... More 

    Was this review helpful? Yes
    Groove City
    Level Contributor
    61 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 24 helpful votes
    5 of 5 stars Reviewed April 30, 2015

    This is my second time back. I really loved the service that Greg at the front desk provided. The room was great. We had two double beds and a separate living room set with two bathrooms. The upgrades in that hotel is great. Really clean. I will always return. My only con is that the tub drain slow when taking... More 

    Was this review helpful? Yes 1
    Orlando, Florida
    1 review
    5 of 5 stars Reviewed April 2, 2015

    Staff is great, rooms excellent and clean. Perfect location if in town for visiting the Columbia business sector. I didn't get the chance to utilize the breakfast/dinner portions but other coworkers approved. Will return.

    Was this review helpful? Yes
    General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

    Thank you for taking the time to review our hotel after your recent stay with us and we appreciate your positive feedback. Thank you also for recognizing our friendly staff, excellent clean room and our perfect location to Columbia. I hope the next time you stay with us you get the opportunity to enjoy our breakfast. We are looking forward... More 

    Level Contributor
    95 reviews
    30 hotel reviews
    common_n_hotel_reviews_1bd8 24 helpful votes
    4 of 5 stars Reviewed March 7, 2015

    Hotel is sparkling clean, rooms also sparkle and are most comfortable. Our disappointment was that for the expensive cost, there is no free breakfast included. There is an additional charge of $10 per person for breakfast.

    Was this review helpful? Yes
    General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

    We appreciate your positive feedback after your recent stay with us. Thank you for recognizing our hotel as clean with sparkle and comfortable rooms. As a Holiday Inn Brand we do not provide complementary breakfast, however for the future we do have a breakfast package available that includes breakfast. Once again I thank you for your feedback and looking forward... More 

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