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Holiday Inn Columbia East - Jessup

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7900 Washington Boulevard, Jessup, MD 20794
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Holiday Inn Columbia East - Jessup
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136 Reviews from our TripAdvisor Community

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Rahway, NJ
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

First time at this property. Very nice, looks like it was recently remodled. Very tastfully, Nice room, well appointed, everything works. No signs of wear even for a high volume property in the DC area. Does appear to have a restaurant and a small bar. Look very nice, though I did not use it as of yet. As a property,... More 

Helpful?
Thank Robert C
United States
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A large hotel with many guest services including restaurant and bar area that serves breakfast, lunch and dinner This is not a free service but not overly expensive. Rooms were clean but my bed was a little uncomfortable. A little noisy over the weekend I was there, but overall it was okay.

Helpful?
Thank cpatrick115
Constanta, Romania
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

it started quite bad, with the check-in, when we asked for a room at last floor and we weren't given one (no availability, despite the fact that the hotel was half empty) and we were questioned quite assertive about our staying purpouse(NSA HQ was few miles away..?!); it countinues when we were woken up in the middle of the night... More 

Helpful?
Thank Bogdan Leonard P
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

First and foremost my sincere apology for the issues you experienced during your stay with us back in September of 2015. We appreciate your feedback and have taken the appropriate action to correct these issues moving forward. We are a nonsmoking hotel and it’s only fair to our guest that we deliver on that promise, even though it can be... More 

Chicago, Illinois
Level Contributor
490 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed December 28, 2015

Traveling to the are for business I stay here frequently. Having Spire status allowed the staff to give me a very nice upgrade. Enjoy the location since it is so close to the office and the staff is always very professional. Certainly my first choice when traveling to the area.

Helpful?
Thank Bruce G
1 review
3 of 5 stars Reviewed December 20, 2015 via mobile

The premises and rooms are nicely updated s d accommodating. The staff is very helpful, however I was awakened at around 1:30 am to cussing and arguing in the hallway outside our room. My husband said it had been going on outside the building and then moved into the building. This occurred over a couple of hours. Security finally came... More 

Helpful?
Thank Tonia C
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

I want to take this opportunity to thank you for your review and feedback on your recent stay with us. My apology for the noise in the hallway that awakened you at 1:30 am and I was so glad to hear that our security handled it appropriately. I also want to apologize for the shower handle and I am also... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 7, 2015

Pros: Location. A hop, skip, and a jump from I-95. Clean room with plenty of towels and toiletries. Bright, welcoming lobby. Free, fast internet. Cons: Location - The corner of Route 1 and 175. High traffic area. Parking - better lighting please.

Helpful?
Thank Tom R
Richmond, Virginia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 5, 2015

Convenient location off the interstate. Very modern almost European boutique feel. Nice bar and restaurant area off the lobby although I did not use the restaurant. Clean comfortable rooms and friendly staff. A plus is that my request for extra pillows and towels (noted in my online reservation) was not only read, but was taken care of prior to my... More 

Helpful?
Thank Bob D
Orlando, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 14, 2015

We had a great time at the Holiday Inn. Our room was extremely clean with many amenities. There was a refrigerator and a coffee maker in the room and a microwave available in the lobby. The gym was great for a small workout. It was well appointed with towels, water and two television sets. There were many restaurants close to... More 

Helpful?
Thank maria52652001
Chicago, Illinois
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 13, 2015

When i travel to the Baltimore area, i visit the University of Maryland Baltimore County. I do not need to be all the way into Baltimore, so this Holiday Inn is only 5 miles from UMBC. I have stayed here the last several years. The price is very reasonable, the staff are friendly and accommodating, and they now have an... More 

Helpful?
Thank Bruce N
1 review
1 of 5 stars Reviewed November 4, 2015

A day before check in date, I called the hotel to ask if I am able to early check in but they told me that I have to call on the day of arrival. When my flight landed which was 6 am I called immediately, staff that I talked to on the phone told me to come at 12 pm... More 

Helpful?
Thank Emily K
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review

It is standard hotel policy that check-in time is at 3:00 pm. I think it very unreasonable to think that you can check in at a hotel at 6:00 am, trying to get an extra day and not be charged. Our intentions are always to accommodate our guest especially when they have long travels. If you arrive at our hotel... More 

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