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Sleep Inn Jessup

Certificate of Excellence
2.0 of 5
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8145 Washington Blvd, Jessup, MD 20794
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Sleep Inn Jessup
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51 Reviews from our TripAdvisor Community

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Huntsville, Texas
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This room is fairly close to BMI airport . The women who checked me in was very pleasant. The room was very clean and comfortable. Everything worked very well in the room. My only issue was as I am a rewards member when I requested the charge for the safe to be removed (I didn't use it) I was refused.... More 

Helpful?
Thank Dale K
Sleep Inn M, Manager at Sleep Inn Jessup, responded to this review

Dear Mr. King, I would like to thank you for your review in regards to your most recent stay here with us at the Sleep Inn. We appreciate you! I would also like to apologize for the lack of staff performance during your check out process. Please understand that we have placed a credit back to your account for the... More 

Brampton, Ontario
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 7, 2015

I stayed with my husband and son who had a soccer tournament Nov. 27 weekend. We stayed for two nights. The hotel building itself doesn't look all that nice, but when you go inside it's nice. We got there early Friday morning on the 27th around 9:00am and tried to check in as we drove all night from Canada and... More 

Helpful?
Thank Bianca38
Sleep Inn M, Manager at Sleep Inn Jessup, responded to this review

Thank you for taking the time to give us a review in regards to your recent stay here with us at the Sleep Inn. We do appreciate you! However after looking into your chief complaints, I have discovered a couple of issues. I went in the system to check out what our availability was for the morning of your arrival.... More 

The Villages, Florida
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 19, 2015

Staff at this hotel was really great! They take the time to answer questions about the area. The hotel itself is right next door to an auto salvage yard, so I would ask for a room on the side where it won't be the view from your window. The room was clean enough though the shower floor didn't look clean... More 

Helpful?
Thank Jovellelee
Sleep Inn M, General Manager at Sleep Inn Jessup, responded to this review

Dear valued guest, Thank you for taking the time to complete our survey. It means a lot to us. We appreciate you and look forward to seeing you again in the near future. Best regards and take care, Kristi H. More 

Jackson, Tennessee
1 review
5 of 5 stars Reviewed October 15, 2015

Room was clean and spacious. Bed was comfortable. Easy access to all the venues we attended. Service desk informative and friendly. We would definitely stay here again when in the area. Cindy & Bill from TN

Helpful?
Thank Cindy O
Sleep Inn M, General Manager at Sleep Inn Jessup, responded to this review

Dear valued guest, Thank you so much for your review. We appreciate you very much. We look forward to seeing you again in the near future. Best regards and take care, Kristi H. More 

Vandergrift
1 review
5 of 5 stars Reviewed September 30, 2015

Best hotel to stay at, when in area. Other hotels up the road at US-1 & US-175 intersection get constant truck traffic, day and ALL night. Cannot sleep at these hotels because of trucks constantly going to Industrial Park 24/7.

Helpful?
Thank Tom A
Sleep Inn M, Front Office Manager at Sleep Inn Jessup, responded to this review

Dear valued guest, Thank you so much for your great review! We appreciate you! We certainly look forward to seeing you again in the near future. Best regards, K Harvard Office Manager More 

New Jersey
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 24, 2015

I am rating this place "very good" since the room and bathroom were clean and the bed was comfortable and air conditioner was not noisy. However the breakfast was terrible. Supposed to be till 9:00 a.m. We got there at 8:30 a.m. The coffee from the machine did not even resemble coffee. Extremely weak. The waffle machine was out of... More 

Helpful?
Thank ellie2newjersey
Sleep Inn M, General Manager at Sleep Inn Jessup, responded to this review

Dear Valued Guest, Thank you for your review in regards to your recent stay here with us at the Sleep Inn Columbia Gateway. I am happy to know that your enjoyed your room during your stay however, I am concerned about what may have happened during breakfast. I have since spoken to the staff on duty the morning of your... More 

New York City, New York
Level Contributor
222 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed August 15, 2015

Outstanding hotel, but somewhat isolated on a very busy 4-lane non-divided highway that resembled a drag strip. Entering or exiting the hotel parking lot to / from the speedway requires some courage and fortitude. Front desk staff friendly and efficient. The lobby was very nice. My third floor room was much larger than most Sleep Inns - looked out over... More 

Helpful?
Thank William J
Sleep Inn M, General Manager at Sleep Inn Jessup, responded to this review

Dear Mr. William, Thank you for your feedback on your recent stay here with us at Sleep Inn columbia gateway! I am happy to learn that you did enjoy your stay and we hope to see you again in the near future. We appreciate you! Take care, Kristi Harvard More 

1 review
5 of 5 stars Reviewed June 25, 2015 via mobile

Great place to stay. Friendly staff. I enjoyed everything about the place. I have never been to the area and the staff were very helpful by telling me some local places to go for entertainment. I will come back

Helpful?
Thank Alexbarrert
Sleep Inn M, Manager at Sleep Inn Jessup, responded to this review

Alex, Thanks so much for your review! We appreciate you. I am glad to know you enjoyed your stay with us and that you had a good time in the area. We look forward to seeing you again in the near future. Thanks again. Take Care, Kristi More 

Pinellas Park, Florida
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 20, 2015

We didn't realize there were so many hotels in this small area, but we are very glad we chose this one. The staff was extremely helpful and pleasant, knew the area and made good recommendations for shopping, food, etc. The maids were friendly and accommodating. The room itself was immaculate. We would choose to stay here again on our next... More 

Helpful?
Thank kholmes325
Sleep Inn M, Manager at Sleep Inn Jessup, responded to this review

Dear valued guest, Thank you for taking the time to complete a review on us! We appreciate you. It makes me happy to know that you enjoyed your stay while here with us at the Sleep Inn. Thank you for your kind words as well. We look forward to seeing you again in the near future. Enjoy your memorial day... More 

1 review
2 of 5 stars Reviewed May 15, 2015

Though we had a non smoking room, the entire hotel including our room on the third floor smelled of smoke. We were charged for a safe that we didn't use. The breakfast was below the standard of other Sleep Inns that we have stayed at. The rolls and bread were stale and the coffee was burnt. When these items were... More 

Helpful?
Thank Myron S
Sleep Inn M, Manager at Sleep Inn Jessup, responded to this review

Dear Mr. Silverman, I have received several reviews in regards to your recent stay at the Sleep Inn Jessup. I would like to, again,extend our sincere apologies for the inconvenience you may have experienced at our property. It is important that all of our guests have a enjoyable and comfortable stay. With that being said, we do still offer "a... More 

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