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Holiday Inn Express Washington DC - BW Parkway

Certificate of Excellence
2.5 of 5
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6205 Annapolis Rd., Hyattsville, MD 20784
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Holiday Inn Express Washington DC - BW Parkway
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Ranked #1 of 2 Hotels in Hyattsville
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
jarhead513 Jacksonville, Texas
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel with friendly staff. Free breakfast, free parking (a hot amenity in Washington DC) and free WiFi were nice. The neighborhood that the hotel is located in is questionable with people loitering out on the street. The property is fenced, has surveilance cameras, and after hours security officer,but I did not feel completely safe when outside the building or... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Dear jarhead513, Thank you for taking a moment to tell us about your experience at our property. Our hotel is committed to providing our guests with the highest quality services and facilities and it is good to know that you find our property to your liking. Thank you for commending our hotel staff and amenities. It is reviews like yours... More 

Bonney Lake, Washington
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

ok- so here's the deal with HIEs.... they can VARY a lot and I mean A LOT! If you've ever stayed at a new one, (Astoria, Oregon!) you know what kind of disappointment it is when you encounter an older one and you will understand why this one got a 3 star and the only reason I gave a 3... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Dear riverturtle, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and cleanliness. However, we’re sorry we fell below your expectation regarding wi-fi, mattress, carpet condition, air conditioning and room amenities. We will address these concerns. I assure you that... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 12, 2015

nothing much to say in here good staff, polite place but i heard here on the reviews that this place is not safe, actually I do not know much but we did not notice these things in up here . Getting forward we see that the amenities are good but they should really replace the pancake machine in the breakfast... More 

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hiedc, Director of Sales at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Thank you for taking the time to fill in the guest survey regarding your most recent visit. We have noted your comments regarding the pancake machine and we will implement during our team coaching process. Our goal is to continually improve our product and services for our valued guest. I appreciate your feedback and I will share with our team.... More 

1 review
4 of 5 stars Reviewed April 28, 2015

My husband and I stay exclusively at Holiday Inns and Holiday Inn Express because we are a part of the rewards IHG Reward program. The breakfast bar/menu is the same at every location and it does not vary. At this location, I was amazed at the staff and how hard they worked to put out the amount of food in... More 

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hiedc, Director of Sales at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Thank you for taking the time to fill in the guest survey regarding your most recent visit. I appreciate your accolades in regards to our breakfast staff we have shared your feedback and they are delighted to learn that their hard work is much appreciated. While groups are in house we have implemented an overflow area in our lobby where... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 28, 2015

The staff: Hank, Alex and the Breakfast staff (cant remember her name) went well above what was expected to assist my team, The Carolina Phoenix while in town for our Women's Football Game against the Washington Prodigy. Not only did they accommodate our late check-out, they allowed us to utilize their breakfast room for our team meeting before our game...Most... More 

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hiedc, Director of Sales at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Thank you for taking the time to fill in the guest survey regarding your most recent visit to the Holiday Inn Express BW Parkway . I appreciate your accolades in regards to our staff we have shared your feedback and they are delighted to learn that their hard work is much appreciated. Again thank you and we look forward to... More 

Derbyshire, England
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 13, 2015

Stayed here for one night on our way to Washington DC. Hotel was easy to find off the Baltimore-Washington Parkway, with Wal-mart across the road and a number of restaurants/fast food outlets nearby. Room and bathroom were clean and comfortable and breakfast was good, although the breakfast room was tiny and very crowded with kids on a school trip. Hotel... More 

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Holmdel, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 11, 2015

Stayed here for trip to Six Flags America which was only about a 10 minute ride away. Hotel and room were clean. Only complaint was that the bed severely sagged in the middle. Free breakfast was decent. Free parking. Overall good value for the money.

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IHGCare, Guest Relations Manager at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Dear LYNN S, Thank you for writing a review on our hotel. Our goal is deliver exceptional service and comfortable accommodation to all of our guest. We are delighted to read that despite the bed type received which is not up to your par, you were still able to regard your stay as having a good value. We apologize for... More 

Manchester, New Hampshire
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 10, 2015

When we arrived at the hotel we checked the beds and the coverlets were stained. We left a note for housekeeping not to put them back on the beds as they were stained. Instead of getting us clean ones they were left dirty on the floor. The bathroom was more the size of a closet.

Was this review helpful? Yes
hiedc, Director of Sales at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Thank you for taking the time to fill in the guest survey regarding your most recent visit. I would like to offer my sincere apologies for the issue you experienced during your visit. We have noted your comments regarding bedding stain and we will implement during our team coaching process. Our goal is to continually improve our product and services... More 

1 review
5 of 5 stars Reviewed April 8, 2015

Good Day! My stay at Holiday Inn Express was the best. Exceptional service, clean rooms, outstanding customer service and great breakfast. Alexis Sharangabo, front desk manager went over and beyond helping me with getting on the right Metro to get to my destination in DC.

Was this review helpful? Yes
hiedc, Director of Sales at Holiday Inn Express Washington DC - BW Parkway, responded to this review

Thank you for taking the time to fill in the guest survey regarding your most recent visit. I appreciate your comments and feedback and will share with my team. I appreciate your accolades in reference to Alexis we have shared your feedback with our staff who is delighted to learn that their hard work is much appreciated. Again thank you... More 

Bronx, NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 7, 2015

I just returned from a trip for a conference in Washington DC and stayed at the Holiday Inn Express BW Parkway and highly recommend it. It was a great value for decent accommodations. I liked it a lot and you probably will, too, depending on your mode of travel and what’s important to you. I’d stay there again in similar... More 

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